Heights Finance Corporation - Heights Finance In Cookeville, TN Reviews 

7
TrustScore 4 out of 5

4.0

530 W Jackson Street, Suite B, 38501 Cookeville, TN, US


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Rated 5 out of 5 stars

Nicest people in our local finance community. Ready to help quickly. Thank you Height.

Company replied

Rated 5 out of 5 stars

Melissa Hale. Wonderful experience. She is so helpful and just the best in the industry.

Company replied

Rated 5 out of 5 stars

My experience at Heights Finance was great. Ms. Marsha did a great job in a timely manner. I would recommend Heights to help you when you are in need. Ms. Marsha deserves an honorable mention or a rai... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Cookeville, TN

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • 530 W Jackson Street, Suite B, 38501, Cookeville, TN, United States

  • (931) 372-0222

4.0

Great

TrustScore 4 out of 5

7 reviews

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4.0

All reviews

(7)

462 reviews in the last 12 months

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Rated 5 out of 5 stars

Nicest people in our local finance…

Nicest people in our local finance community. Ready to help quickly. Thank you Height.

December 14, 2023
Heights Finance Corporation - Heights Finance In Cookeville, TN logo

Reply from Heights Finance Corporation - Heights Finance In Cookeville, TN

We’re glad that you enjoyed your visit to Heights Finance. Thank you for your review and your business.

Rated 5 out of 5 stars

There when you need them

Friendly people able to help if possible when in a bind Thanks Heights

November 21, 2023
Heights Finance Corporation - Heights Finance In Cookeville, TN logo

Reply from Heights Finance Corporation - Heights Finance In Cookeville, TN

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

Melissa Hale

Melissa Hale. Wonderful experience. She is so helpful and just the best in the industry.

August 2, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Cookeville, TN logo

Reply from Heights Finance Corporation - Heights Finance In Cookeville, TN

We are very happy to help! Thank you for your review and for being a Heights Finance customer!

Rated 1 out of 5 stars

Another customer robbed of their hard earned money.

The lady that was helping me was nice and professional but the woman working behind us felt the need to chime in when I declined the overpriced insurance. First off, that was my decision to make and secondly it was none of her damn business.I came in for a debt consolidation loan and I do not like the fact that they chose the accounts to pay off. That should have been my decision. Looking back on this experience I honestly shouldn't have made the 45 minute drive. Companies like this prey on desperation. I highly suggest getting a loan from your bank instead of places like this because the interest rates are through the roof. It should honestly be illegal but they all do it. Hard lesson learned, oh well, too late now.

January 13, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Cookeville, TN logo

Reply from Heights Finance Corporation - Heights Finance In Cookeville, TN

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

Heights Finance is always there!!

Heights Finance is always there when I need them most!!Thank you do much for the kindness and quickness it’s greatly appreciated!!

December 17, 2020
Heights Finance Corporation - Heights Finance In Cookeville, TN logo

Reply from Heights Finance Corporation - Heights Finance In Cookeville, TN

Thank you so very much for the 5 Star Review! We are so glad that you have had excellent service from our team. We appreciate you!

Rated 5 out of 5 stars

Great service

Great service! Friendly employees! Time sensible service!

November 20, 2020
Heights Finance Corporation - Heights Finance In Cookeville, TN logo

Reply from Heights Finance Corporation - Heights Finance In Cookeville, TN

Thank you so much for choosing Heights Finance! We appreciate you!

Rated 5 out of 5 stars

My experience at Heights Finance was…wonderful.

My experience at Heights Finance was great. Ms. Marsha did a great job in a timely manner. I would recommend Heights to help you when you are in need. Ms. Marsha deserves an honorable mention or a raise would be nice because I feel she is an asset to your company. I went to the Cookeville Tennessee office on October 26,2020. Thanks for allowing me to be your client.

October 27, 2020
Heights Finance Corporation - Heights Finance In Cookeville, TN logo

Reply from Heights Finance Corporation - Heights Finance In Cookeville, TN

Wow! Thank you for sharing your story. We are so pleased to hear Marsha and her team have been so amazing. Thank you!

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