Courtney & Tricia was extremely friendly and professional from the time I entered the office until the closing of my loan.
Company replied
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The environment was pleasant and the very colorful, Mrs. Manning is above board and try very very hard to satisfy the customers. She has a caring, and pleasant personality!!!
Company replied
The Covington Tn went over and beyond in helping me. The staff were very nice and professional. So if you need help just call upon them and you will see how they can help.
Company replied
Tina is very professional and friendly with the customers. She’s very efficient in what she does. I was very pleased with the service I received. She’s awesome and the other ladies in the office is fr... See more
Company replied
Company details
About Heights Finance Corporation - Heights Finance In Covington, TN
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Contact info
105 Mueller Brass Rd., Suite F, 38019, Covington, TN, United States
- (901) 476-9477
4.6
Excellent
37 reviews
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Courtney & Tricia was extremely…
Courtney & Tricia was extremely friendly and professional from the time I entered the office until the closing of my loan.
November 7, 2025
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for choosing Heights Finance. We appreciate your business.
The Covington Tn went over and beyond…
The Covington Tn went over and beyond in helping me. The staff were very nice and professional. So if you need help just call upon them and you will see how they can help.
April 1, 2024
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer.
For one i did a lLoan application on…
For one i did a lLoan application on Monday it didnt get finish until Tuesday which i might had something to do with that but still my money weee suppose to went to my bank that day or the very next day which it didn't so now i have signed papers everything and i still havent received my money this is very poor business Covington Credit never did this mess
December 18, 2023
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and a member of the Customer Advocacy team will contact you.
Good customer service
November 18, 2023
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
Staley Manning
The environment was pleasant and the very colorful, Mrs. Manning is above board and try very very hard to satisfy the customers. She has a caring, and pleasant personality!!!
September 11, 2023
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We are so glad you had a great experience with our Covington team members. Thank you for your review and for being a Heights Finance customer!
easy quick trasnsaction
July 15, 2022
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for choosing Heights Finance and the 5-star review!
Tina Granberry is always professional
Tina Granberry is always professional, courteous and on the money. She makes me transactions seamless.
June 21, 2022
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We are so glad you had a great experience with our Covington team members. Thank you for your review and for being a Heights Finance customer!
Excellent customer service
I came in and saw Randi Jo today. She was so professional, thorough and knowledgeable. It was a fantastic experience!
April 19, 2022
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We are so glad you had a great experience with our Covington team members. Thank you for your review and for being a Heights Finance customer!
I Love Heights Finance
The staff here are always so friendly and helpful. They always make the process quick and painless. They have a forever customer in me.
February 16, 2022
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Heights Finance. We appreciate you and were very happy to help.
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for choosing Heights Finance and the 5-star review!
Easy and great customer service
January 20, 2022
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for choosing Heights Finance and the 5-star review!
Very easy ad quick process
December 29, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We are so glad to hear that the process was so quick and easy. Thank you for choosing Heights Finance!
Excellent customer service
Excellent customer service, with great understanding to get you the best loan .
November 18, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for choosing Heights Finance and the 5-star review!
Mrs Grandberry is AMAZING!
Mrs. Grandberry was an absolute joy to work will and Heights Finance was able to meet all of my needs exceeding my expectations.
November 17, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for choosing Heights Finance and the 5-star review!
Excellent customer service from all the…
Excellent customer service from all the staff. Very quick to respond to any questions. I would refer them to anyone.
November 17, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for choosing Heights Finance and the 5-star review!
Tina is very professional and friendly…
Tina is very professional and friendly with the customers. She’s very efficient in what she does. I was very pleased with the service I received. She’s awesome and the other ladies in the office is friendly and great also. I will always do business at this location.
October 25, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Heights Finance. Thank you!
Great customer service
Great customer service, always approved in tough times.
September 17, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thanks for the feedback and for choosing Heights Finance!
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
We are so glad to hear that the process was so quick and easy. Thank you for choosing Heights Finance!
I enjoy the friendly people at Heights…
I enjoy the friendly people at Heights Finance Mrs Tiny C. Grand berry the agent at Heights Finance was so sweet a helpful.
September 16, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for choosing Heights Finance and the 5-star review!
Heights does everything possible to…
Heights does everything possible to take care of our needs. They are friendly and professional. We thank them for what they do.
September 14, 2021
Unprompted review
Reply from Heights Finance Corporation - Heights Finance In Covington, TN
Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!
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