Heights Finance Corporation - Heights Finance In Franklin, TN Reviews 

18
TrustScore 4.5 out of 5

4.5

1117 Columbia Ave., Suite B, 37064 Franklin, TN, US


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Rated 5 out of 5 stars

Everyone was willing to help and get it done for us and at a great rate on top of that very sweet and friendly.

Company replied

Rated 5 out of 5 stars

I asked for an increase and they only needed a few pieces of info to update. Everything done over email and when I got to the office, it took 10 minutes to sign and that was it! Crystal Armstrong is... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Franklin, TN

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • 1117 Columbia Ave., Suite B, 37064, Franklin, TN, United States

  • (615) 599-0454

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.5

All reviews

(18)

423 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyone was willing to help and get it…

Everyone was willing to help and get it done for us and at a great rate on top of that very sweet and friendly.

November 9, 2022
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Very curious and friendly

Very curious and friendly. Above and beyond service.

August 30, 2022
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Carl is handsome

Carl is handsome, sweet and kind

August 10, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

Good business

Good business, fast and quick

August 3, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

We are so glad to hear that the process was so quick and easy. Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

Crystal and Carolyn worked my loan to…

Crystal and Carolyn worked my loan to the most manageable loan for me. Took a while but completed 100 o/o

May 6, 2022
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for choosing Heights Finance. We appreciate you!

Rated 5 out of 5 stars

Very friendly atmosphere and made it…

Very friendly atmosphere and made it easy to relax and manage my circumstances. I would definitely recommend this company.

March 31, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Very Friendly and informative staff…

Very Friendly and informative staff explained every thing well and shared all detail with me up front. I would definitely recommend to friends or family in a time of need.

February 25, 2022
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Melissa was very helpful and took care…

Melissa was very helpful and took care of things very professionally. I would recommend her to anyone.

December 27, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Carolyn is great

November 17, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for choosing Heights Finance and the 5-star review!

Rated 4 out of 5 stars

Overall great service

Overall great service . Was able to help in time of need.

October 19, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thanks for the feedback and for choosing Heights Finance!

Rated 5 out of 5 stars

I asked for an increase and they only…

I asked for an increase and they only needed a few pieces of info to update. Everything done over email and when I got to the office, it took 10 minutes to sign and that was it! Crystal Armstrong is always kind and doesn't make you feel bad for needed money!!!! Thanks girls and the guy too! :)

September 17, 2021
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

We are so glad to hear that the process was so quick and easy. Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

Carolyn is super short and to the…

Carolyn is super short and to the point. Very informative and direct. Easy to talk to and very kind would recommend.

September 10, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Easiest loan application I have ever…

Easiest loan application I have ever done,! Crystal is awesome go see her!

September 9, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

We are so glad to hear that the process was so quick and easy. Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

Easy to work with and quick to help…

Easy to work with and quick to help when they can

Will consider them in the future

November 5, 2020
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

We are so pleased to hear that our team has been so great! Thank you!

Rated 5 out of 5 stars

Carolyn was very nice and friendly

Carolyn was very nice and friendly. Informed me of all I needed to know and insurance options. She was very knowledgeable. I love the staff there; very professional yet personable . Thank you for your service.
( Smile) Diane C.

October 21, 2020
Heights Finance Corporation - Heights Finance In Franklin, TN logo

Reply from Heights Finance Corporation - Heights Finance In Franklin, TN

Thank you so much for the 5 star review! We are so glad to hear Carolyn and her team in Franklin, TN have been so amazing!

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