Heights Finance Corporation - Heights Finance In Harlan, KY Reviews 

22
TrustScore 4.5 out of 5

4.6

2550 West Hwy 72, Suite 2, 40831 Harlan, KY, US


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Rated 5 out of 5 stars

Rachel at the Harlan , KY branch is absolutely wonderful, very kind , helpful , and goes above and beyond to make Heights Finance great to do business with , I plan on doing future business with them.... See more

Company replied

Rated 5 out of 5 stars

The people in this office are AWESOME! They are always available to answer even the most mundane questions and they do it with a smile. Only thing lacking is the option to handle everything remotel... See more

Company replied

Rated 5 out of 5 stars

The girls were friendly & knowledgeable.I was only in the office 10mins.This is because I talked for 5.I will continue to do business w/ this office because of the staff.

Company replied

Rated 5 out of 5 stars

I couldn’t ask for more friendly professional folks to deal with. I called and spoke Deanna on the phone took my information. I walked in and was treated like I was family by the manager Anne, Deanna... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Harlan, KY

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • 2550 West Hwy 72, Suite 2, 40831, Harlan, KY, United States

  • (606) 573-3224

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.6

All reviews

(22)

444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great place for a loan.

Rachel at the Harlan , KY branch is absolutely wonderful, very kind , helpful , and goes above and beyond to make Heights Finance great to do business with , I plan on doing future business with them.

December 18, 2023
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

We’re glad that you enjoyed your visit to Heights Finance. Thank you for your review and your business.

Rated 5 out of 5 stars

The girls were friendly &…

The girls were friendly & knowledgeable.I was only in the office 10mins.This is because I talked for 5.I will continue to do business w/ this office because of the staff.

September 29, 2023
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

The people in this office are AWESOME

The people in this office are AWESOME! They are always available to answer even the most mundane questions and they do it with a smile. Only thing lacking is the option to handle everything remotely like signing paperwork and having funds deposited into account, due to travel time and work schedules. But that’s not on the office staff. They deserve huge kudos and a raise!

January 1, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

We are so glad you had a great experience with our Harlan team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Awesome friendly and super fast

Awesome friendly and super fast. Exloyees are wonderful. Would highly recommend

September 8, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Everything was great..

Everything was great... all employees are very couteous and easy to talk to. we enjoyed the visit.

February 28, 2022
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

We are so glad you had a great experience with our Harlan team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

I couldn’t ask for more friendly…

I couldn’t ask for more friendly professional folks to deal with. I called and spoke Deanna on the phone took my information. I walked in and was treated like I was family by the manager Anne, Deanna and Heather.
I would highly recommend heights finance in Harlan Kentucky to anyone and everyone. They’re so honest, proficient and courteous.

February 8, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

We are so glad you had a great experience with our Harlan team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Excellent service friendly staff and…

Excellent service friendly staff and great service felt at home and at ease and excellent service and employees were awesome would definitely recommend this place to everyone great at helping get greatest service that could be found and explained clearly how everything was done thank you all for ur curtsied and patience

December 9, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

It was great

It was great. Heather andAnn was great. The office looked good the service was great

August 25, 2021
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

Very polite employees

Very polite employees, very helpful

July 26, 2021
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

We are very happy to help! Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Excellent staff

Excellent staff
Fast
Friendly
Honest

June 10, 2021
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

Wow! Thank you for providing this 5-star review!

Rated 5 out of 5 stars

Was a great experience

Was a great experience! They helped me know than I ever thought they would! Deanna was awesome! Thank you guys so much for being there for me!!!

March 24, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

Glad to hear about your great experience with the Harlan, Kentucky team - thanks for being a Heights Finance customer!

Rated 5 out of 5 stars

Deanna Howard and Heather Carmical…

Deanna Howard and Heather Carmical really are amazing loan officers. They are always so friendly and knowledgeable.

November 20, 2020
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

Thank you for the 5 star review! We are so pleased to hear Deanna and Heather have been so great. We appreciate you!

Rated 5 out of 5 stars

Very Professional!

Very professional and great experience especially during this pandemic.
Thank you so very much.

November 17, 2020
Heights Finance Corporation - Heights Finance In Harlan, KY logo

Reply from Heights Finance Corporation - Heights Finance In Harlan, KY

Thank you for the 5 star review. We are so pleased to hear the Harlan, KY team has been so great!

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