Heights Finance Corporation - Heights Finance In Johnson City, TN Reviews 

17
TrustScore 4.5 out of 5

4.3

3915 Bristol Hwy, Suite 501, 37601 Johnson City, TN, US


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Rated 5 out of 5 stars

Tanya really took care of me in a quickly manner. They’re all very friendly and knowledgeable. She explained everything very clearly and was very professional. Thank you Heights Finance.

Company replied

Rated 5 out of 5 stars

Staff was very helpful and explained everything in terms that were easy to understand. I definitely recommend Heights Finance for your financial needs.

Company replied

Rated 5 out of 5 stars

Everyone there was wonderful they worked with me cause I work a lot I would refer the one to everybody wonderful wonderful ladies

Company replied

Rated 5 out of 5 stars

The staff is so nice and helpful! We was having a hard time because we had to move and our beloved pug of 15 years passed away. The staff called us just to check up on us because they was very concer... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Johnson City, TN

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • 3915 Bristol Hwy, Suite 501, 37601, Johnson City, TN, United States

  • (423) 610-1132

4.3

Excellent

TrustScore 4.5 out of 5

17 reviews

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4.3

All reviews

(17)

445 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tanya really took care of me in a…

Tanya really took care of me in a quickly manner. They’re all very friendly and knowledgeable. She explained everything very clearly and was very professional. Thank you Heights Finance.

December 13, 2023
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Everyone there was wonderful they…

Everyone there was wonderful they worked with me cause I work a lot I would refer the one to everybody wonderful wonderful ladies

November 13, 2023
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

Personal loan for consolidation.

Staff was very helpful and explained everything in terms that were easy to understand. I definitely recommend Heights Finance for your financial needs.

November 9, 2023
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

great crew

Kindness, Professionalism, taking time to explain.

October 12, 2023
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

Thanks for the feedback and for choosing Heights Finance!

Rated 1 out of 5 stars

As a former employee

As a former employee . The manager is the rudest and most hateful and impersonal person I’ve ever met in my entire life . Ungrateful and disrespectful are not even words to begin to describe my experience in working there . Uncomfortable and unwelcoming surpass the others . I would never recommend working there or doing business there . They are also very judgmental and rude to customers . It was embarrassing . I followed chain of command to address issues with said manager and found out others before me have had the same issues based on research of reviews . I gave notice and quit . The manger did not care to lose an employee. In conversation when addressing issues , she played victim. Never once cared to fix the issues at hand . I feel I was forced out and find it unfair . There was a new DM he was well aware of issues and right after I quit he was fired . He was making changes and they banned against him . I needed this job and had no issues with the company . There will be no one stay at that branch with a manager such as her . I was never offered, although suggested a transfer .

November 1, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

The staff is so nice and helpful!

The staff is so nice and helpful!
We was having a hard time because we had to move and our beloved pug of 15 years passed away. The staff called us just to check up on us because they was very concerned,to me that that means the world......thank you to notch staff! 💙

November 3, 2021
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Heights finance was great to work with

Heights finance was great to work with. They were very friendly and available to talk at anytime.

July 27, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

I've had an account with Heights for…

I've had an account with Heights for years. Taylor, is wonderful she will do all she can to help you.

June 28, 2021
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

We are so glad that Taylor is so helpful. Thank you for the 5 Star Review!

Rated 5 out of 5 stars

Thank you Linda for your kindness and…

Thank you Linda for your kindness and your help in my loan signing. It was fast(a little computer problems) but the visit was awesome, thank you 😊 again Linda for all your help. Everyone was great

February 5, 2021
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

Tank you for the 5 star review. We are so pleased Linda and her team at the Johnson City store have been so wonderful. We appreciate you so much!

Rated 5 out of 5 stars

Very good

Dianne very nice person had ever thing ready and simple would recommend your company highly

December 11, 2020
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

Thank you for the recommendation. We appreciate you!

Rated 5 out of 5 stars

Associate was very helpful to meet my…

Associate was very helpful to meet my needs and I appreciate it

December 5, 2020
Heights Finance Corporation - Heights Finance In Johnson City, TN logo

Reply from Heights Finance Corporation - Heights Finance In Johnson City, TN

We are so pleased to hear the Johnson City team has been so helpful. Thank you for the 5 star review!

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