Heights Finance Corporation - Heights Finance In Joplin, MO Reviews 

15
TrustScore 4.5 out of 5

4.5

2640 E 32nd Street, Suite 13, 64804 Joplin, MO, US


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Rated 5 out of 5 stars

SaMaria Burris was so KIND, HELPFUL and PROFESSIONAL. She worked so diligently and got what I needed

Company replied

Rated 5 out of 5 stars

Katherine at the Joplin branch, has been so Awesome & Professional, as our Loan Specialist. She's always so friendly and professional. She strives for Customer Service, & is always "On Point" anytime... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Joplin, MO

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • 2640 E 32nd Street, Suite 13, 64804, Joplin, MO, United States

  • (417) 782-3800

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.5

All reviews

(15)

399 reviews in the last 12 months

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Rated 5 out of 5 stars

SaMaria Burris was AMAZING

SaMaria Burris was so KIND, HELPFUL and PROFESSIONAL. She worked so diligently and got what I needed

October 22, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

Great place fast lending nice and…

Great place fast lending nice and friendly

October 8, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Katherine at the Joplin branch

Katherine at the Joplin branch, has been so Awesome & Professional, as our Loan Specialist. She's always so friendly and professional. She strives for Customer Service, & is always "On Point" anytime we need anything. THANK YOU Katherine!

May 7, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Nice staff and always willing to do…

Nice staff and always willing to do their best to help.

December 5, 2023
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

We’re glad that you enjoyed your visit to Heights Finance. Thank you for your review and your business.

Rated 5 out of 5 stars

Very knowledgeable about our type of…

Very knowledgeable about our type of loan. Erin was awesome!!

September 22, 2022
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Great Service!!!

The staff was very professional and friendly. I felt very much appreciated.

August 10, 2022
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 1 out of 5 stars

Great experience

Great experience. Saw them online and called and got my loan the same day. The girls in the office were great!!!

April 20, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

It sounds like based on your description that you had a great experience with our Joplin team members. If that is the case, would you please consider updating your rating? A 1-Star is the lowest rating and a 5-Star is the highest rating. Thank you for your consideration and for choosing Heights Finance!

Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient. They went above and beyond I would highly recommend to friends and family.

November 9, 2021
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Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Very attentive and polite staff

Very attentive and polite staff. Knowledgeable and helpful.

October 26, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you for choosing Heights Finance and the 5-star review!

Rated 1 out of 5 stars

Commits Usury! Don't Come here!

I wouldn't even give 1 star! This place is outrageous! They all "seem" nice. But when trying to get a loan, they are committing the term USURY. If you don't know what that means look it up. My experience is with Heights finance in Joplin, MO.

Anyway I had my first loan from them in 2019 on a 2007 ford edge. I think the loan was under 10k (can't remember for sure. if it was over that it wasn't by much). But i was dumb then and didn't pay attention to the interest rate they gave me. After getting the car I see on paperwork that it was at least 30% interest rate. Which is absurd!!! Long story short I got rid of that car because of that rate... traded it in for a brand new Escape, and even with a brand new Escape I had a much much much much lower interest rate! (think around 10.. which is still high but still not 30+)

Fast foward to now. I applied for a 08 mustang from a car sales lot. They were being shady as hell throughout the process but thats another story and another bad review but anyway they only gave my info to this place. I didn't realize at first that this was the same place but once I realized I was like crap ... they gonna do the same thing probably. But at least I'm smart this time. So I was approved for the car for 7k loan (I had 6k down on it just as a side note). And the interest rate? Guess guess guess!!!! 35.99%!!!
I even told this lady that NO ONE has ever given me such absurd rates. ONLY them.... and I've have financed several cars over the years. She got snotty with that of course.

OK, so I know if they reply to this itll be well it depends on your credit. Ok I get that. HOWEVER ..... HOW IS IT ONE PLACE GIVES ME 35.99 RATE FOR UNDER 10K LOAN ... AND THEN WITHIN JUST A FEW DAYS, I JUST GO SOMEWHERE ELSE GET A BASICALLY BRAND NEW CAR ... SO HIGHER PRICED ..... AND GUESS WHAT MY RATE IS? ... 6%.

So, I'm sorry, they can say they go by credit all they want ..... but I don't believe it. I think they are purely out to F people. They probably pick and choose who they do it to, like those who don't have perfect credit to (like yeah mines not perfect but its NOT that bad!). They obviously purposely prey on those who don't have perfect credit.... therefore when people ask about why so high... this is their excuse.

So just stay away from this place!!!!! Especially if you don't have perfect credit! Trust me you can get better elsewhere! I have everywhere else with less then stellar credit. I don't get how they stay open with doing this to people. Glad I went elsewhere and got a better rate (and car). I wish they were listed on BBB I'd post there too. But all it has on there is ones in OK. And of course they have reviews turned off on facebook.

October 9, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to Communications@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

The ladies at Heights Finance in Joplin…

The ladies at Heights Finance in Joplin Missouri are AMAZING! They have ALWAYS been so friendly when I arrive...and genuinely care about my account. The services they provide are..professional...honest and non stressful. I highly recommend HEIGHTS FINANCE in Joplin Missouri to anyone needing financial aid..help..or assistance. That branch is a great place.

October 1, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Very polite. They were very helpful in helping us to understand how loans work

August 29, 2021
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Really helpful..when I needed a oan to…

Really helpful..when I needed a oan to repair my well and pipes in this crazy Ice weather. HEIGHTS FINANCE came thru for me. Thank you.

February 23, 2021
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

Thank you for sharing! We are so happy to hear the Joplin team has been so wonderful!

Rated 5 out of 5 stars

Elizabeth was awesome

Elizabeth was awesome. I like her

December 22, 2020
Heights Finance Corporation - Heights Finance In Joplin, MO logo

Reply from Heights Finance Corporation - Heights Finance In Joplin, MO

We are so glad that Elizabeth and her team were so awesome! Thank you for choosing us!

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