Heights Finance Corporation - Heights Finance In Lafayette, IN Reviews 

55
TrustScore 5 out of 5

4.8

3613 South 18th Street, Suite D, 47909 Lafayette, IN, US


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Rated 5 out of 5 stars

Kara and Michelle were fantastic to work with. They made the entire process smooth and quick. If everyone in customer service positions were like them we’d be living in a much better world. Thanks aga... See more

Company replied

Rated 5 out of 5 stars

I’ve had an awesome experience with Hieghts better than with any bank I’ve dealt with plus terrific staff ..they will acquire my business over and over again !

Company replied

Rated 5 out of 5 stars

Had a wonderful experience today with Tina. This company helped my husband and I with respect and professionalism. I would recommend anyone to them. Thank’s again Tina.... See more

Company replied

Rated 4 out of 5 stars

I have had a loan with this company and the girls in the Lafayette, In. office for nearly 5 yrs. They are always professional and make you feel at ease even if it seems hard to understand what it is... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Lafayette, IN

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • 3613 South 18th Street, Suite D, 47909, Lafayette, IN, United States

  • (765) 471-1246

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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4.8

All reviews

(55)

465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful ladies to work with always a…

Wonderful ladies to work with always a pleasure coming in for all my needs!

July 2, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

We're glad you had a great experience with our Lafayette team members - thanks for your feedback and for being a Heights Finance Corporation customer!

Rated 5 out of 5 stars

They was very quick and prompt

They was very quick and prompt. Very friendly and professional.

July 1, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

Thanks for the 5-star review - and for being a Heights Finance Corporation customer!

Rated 5 out of 5 stars

Great customer service always!

June 17, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

Thank you for being a Heights Finance customer, we appreciate you so much!

Rated 5 out of 5 stars

The staff was really polite and…

The staff was really polite and informative. I would recommend this finance company to friends and family.

June 10, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

Thank you for the recommendation and thank you for choosing Heights Finance!

Rated 5 out of 5 stars

Good

Good people and very helpful with any questions.

May 27, 2021
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

Thank you for choosing Heights Finance!

Rated 4 out of 5 stars

I am grateful for your help and in…

I am grateful for your help and in trusting me with a loan. Service was excellent and agents were helpful. In my past experience I have always been asked about adding different options to the loan such as insurance and unemployment insurance but I don’t ever recall any agent adding an option on their own and just expecting a client to accept it. So you sold me an option which I don’t really need and I will except it for I was not cautious about it at the time only happy that you were able to help me. But you have made me aware of things have changed in the loan business and I will be more attentive. With this in mind I will be to quick to refer anyone to you at this time!

April 23, 2021
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

Thank you for sharing! We appreciate you!

Rated 5 out of 5 stars

Great experience with them for over 10 yrs.!!!

I have had loans with this branch for at least 10-11 yrs. My credit was not very good when I first went it (530ish), and they still were able to work with me! Since, that time I have taken out 1-2 additional loans for personal reason and/or college fees, and they did everything they could to help get me what I needed or something that would at least help. Also, they go above and beyond for their customers. I have a terrible memory and always forget when my payment was due and then forget to call in to make my payment. Tina and the others consistently called me every month upon my due date and even after at least 2-3 times to remind me so I didn't get a hard hit on my credit for past dues. Even though they reminded each time I could go online to set up monthly auto payments, I still forgot and they just kept calling to remind me. Never once were they rude or seemed impatient with me, but we just laughed together that they were checking in on me, again! If I ever need another loan, I would definitely go back to this branch in Lafayette, IN. They truly care about their customers, and are a delight to work with!

March 15, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

WOW! Thank you SO much for sharing your story. We are so pleased to hear you've received 5 star service from us throughout the years. We appreciate you so much!

Rated 5 out of 5 stars

Everyone that works there have been so…

Everyone that works there have been so nice and helpful. They treat you like family. two thumbs up.

March 6, 2021
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

Thank you for choosing Heights Finance! We are so pleased to hear the Lafayette team has provided 5 star service. We appreciate you!

Rated 5 out of 5 stars

Very nice ladies

Very nice ladies , was in and out of the office with my check

November 19, 2020
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

Thank you so much for the 5 star review. We are so pleased to hear the LaFayette, IN team have been so wonderful! We appreciate you!

Rated 4 out of 5 stars

I have had a loan with this company and…

I have had a loan with this company and the girls in the Lafayette, In. office for nearly 5 yrs. They are always professional and make you feel at ease even if it seems hard to understand what it is you need to do. Whenever I need a little extra money they always come through.
I would highly recommend this company to anyone needing some cash. Never had a moments worry about this company or their kind staff, that goes out of their way to help. Thank you Heights finance girls for being there for me!!

November 10, 2020
Heights Finance Corporation - Heights Finance In Lafayette, IN logo

Reply from Heights Finance Corporation - Heights Finance In Lafayette, IN

We are so glad that we were able to help you! Thank you for the recommendation!

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