Heights Finance Corporation - Heights Finance In Lexington, KY Reviews 

7
TrustScore 2.5 out of 5

2.5

235 Southland Dr., 40503 Lexington, KY, US


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Rated 5 out of 5 stars

Everything was explained to me very well. I was in a situation to where I needed to take care of alot of bills while also working. Everything was easy, every questioned was asked. It really helped me... See more

Company replied

Rated 5 out of 5 stars

The people at this office are great, especially Lynn. This lady has a great personality. She puts you at ease and makes the loan process much easier. She is so pleasant on the phone. She also makes... See more

Company replied

Rated 5 out of 5 stars

The customer service is amazingly friendly in the process of ensuring my loan. Thank you Shannon Thomas

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Lexington, KY

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

2.5

Poor

TrustScore 2.5 out of 5

7 reviews

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1-star

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2.5

All reviews

(7)

442 reviews in the last 12 months

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Rated 1 out of 5 stars

Run from Heights Finance

I would not suggest you use Heights Finance. I worked with them to consolidate my bills to one person on January 9,2025. Here it is January 29,2025 and not one person received their payment. I called on the 17 and was told it’s the mail’s fault and they would have home office see if they have cleared. It to 9 days to verify 8 checks weren’t cleared. Now they say they have to stop payment and reissue. I. The mean time I’ve racked up quite literally a few hundred in fees. Asked for help and was told there nothing that can do. Can’t even directly send via EFT. Find a company that is reputable. The best part is their headquarters do not have a mailing address, only a PO Box. How sketchy is that.

January 29, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In Lexington, KY logo

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 1 out of 5 stars

I feel like this place ripped me off,I…

I feel like this place ripped me off,I was double charged for a loan because they added insurance to my loan and didn’t tell me I could drop it and really didn’t need it. I wouldn’t recommend this place to anyone.

July 3, 2024
Unprompted review
Heights Finance Corporation - Heights Finance In Lexington, KY logo

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

Everything was explained to me very…

Everything was explained to me very well. I was in a situation to where I needed to take care of alot of bills while also working. Everything was easy, every questioned was asked. It really helped me out greatly! Thanks 🙂

November 29, 2023
Heights Finance Corporation - Heights Finance In Lexington, KY logo

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Good job

The people at this office are great, especially Lynn. This lady has a great personality. She puts you at ease and makes the loan process much easier. She is so pleasant on the phone. She also makes u laugh. We. Need more people like her in this world. Thank u Lynn.

April 6, 2021
Heights Finance Corporation - Heights Finance In Lexington, KY logo

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY

Thank you for the 5-star review. We are so happy to hear Lynn and her team at the Lexington store have been so great to work with. We appreciate you so much!

Rated 5 out of 5 stars

The customer service is amazingly…

The customer service is amazingly friendly in the process of ensuring my loan.

Thank you
Shannon Thomas

October 28, 2020
Heights Finance Corporation - Heights Finance In Lexington, KY logo

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY

We are so happy that our team has been so pleasant. Thank you for choosing Heights Finance!

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