Everything was explained to me very well. I was in a situation to where I needed to take care of alot of bills while also working. Everything was easy, every questioned was asked. It really helped me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Everything was explained to me very well. I was in a situation to where I needed to take care of alot of bills while also working. Everything was easy, every questioned was asked. It really helped me... See more
Company replied
The people at this office are great, especially Lynn. This lady has a great personality. She puts you at ease and makes the loan process much easier. She is so pleasant on the phone. She also makes... See more
Company replied
The customer service is amazingly friendly in the process of ensuring my loan. Thank you Shannon Thomas
Company replied
Excellent service and loan consultants!
Company replied
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
235 Southland Dr., 40503, Lexington, KY, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would not suggest you use Heights Finance. I worked with them to consolidate my bills to one person on January 9,2025. Here it is January 29,2025 and not one person received their payment. I called on the 17 and was told it’s the mail’s fault and they would have home office see if they have cleared. It to 9 days to verify 8 checks weren’t cleared. Now they say they have to stop payment and reissue. I. The mean time I’ve racked up quite literally a few hundred in fees. Asked for help and was told there nothing that can do. Can’t even directly send via EFT. Find a company that is reputable. The best part is their headquarters do not have a mailing address, only a PO Box. How sketchy is that.

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY
I feel like this place ripped me off,I was double charged for a loan because they added insurance to my loan and didn’t tell me I could drop it and really didn’t need it. I wouldn’t recommend this place to anyone.

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY
Everything was explained to me very well. I was in a situation to where I needed to take care of alot of bills while also working. Everything was easy, every questioned was asked. It really helped me out greatly! Thanks 🙂

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY
Awesome customer service and very friendly.

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY
The people at this office are great, especially Lynn. This lady has a great personality. She puts you at ease and makes the loan process much easier. She is so pleasant on the phone. She also makes u laugh. We. Need more people like her in this world. Thank u Lynn.

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY
The customer service is amazingly friendly in the process of ensuring my loan.
Thank you
Shannon Thomas

Reply from Heights Finance Corporation - Heights Finance In Lexington, KY
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.