Heights Finance Corporation - Heights Finance In Louisville, KY Reviews 

56
TrustScore 2.5 out of 5

2.7

5703 Preston Highway, 40219 Louisville, KY, US


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Rated 5 out of 5 stars

The whole process was designed for the kind of fast and efficient handling of a customer like you would experience years ago. It's a team oriented business and I felt like a friend being helped instea... See more

Company replied

Rated 5 out of 5 stars

I had utilized this company a few years ago. They were a godsend then and I feel the same this time around. I truly appreciate Heights for being there for me and my situation.

Company replied

Rated 5 out of 5 stars

As always this branch is courteous n a pleasure to work with They need a day off with pay.. great crew I appreciate you all….

Company replied

Rated 5 out of 5 stars

They have always been very good to me. They know their stuff. Thank God for them. They treat you like people should treat people. Thank you for every thing! God bless!

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Louisville, KY

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • 5703 Preston Highway, 40219, Louisville, KY, United States

  • (502) 964-0408

2.7

Poor

TrustScore 2.5 out of 5

56 reviews

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2.7

All reviews

(56)

446 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Oh my God!

Oh my God!! They mailed me an unsolicited ck. I am still working but also dealing with cancer at age 33. The extra money could help. They mailed check on 8/19/2025....deposited it on 8/25. They seem to think my payment due date is the 19th . The check is the contract the 25th is the correct date. I had a friend( paralegal) call to sort it out...they hung up on her!!!

September 10, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

As always this branch is courteous n a…

As always this branch is courteous n a pleasure to work with They need a day off with pay.. great crew I appreciate you all….

January 2, 2024
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We’re glad that you enjoyed your visit to Heights Finance. Thank you for your review and your business.

Rated 5 out of 5 stars

They have always been very good to me.

They have always been very good to me.
They know their stuff.
Thank God for them. They treat you like people should treat people. Thank you for every thing! God bless!

November 29, 2023
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Heights Finance and we look forward to seeing you again.

Rated 5 out of 5 stars

Truly a great help

I had utilized this company a few years ago. They were a godsend then and I feel the same this time around. I truly appreciate Heights for being there for me and my situation.

November 3, 2023
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Heights Finance. Thank you!

Rated 5 out of 5 stars

The whole process was designed for the…

The whole process was designed for the kind of fast and efficient handling of a customer like you would experience years ago. It's a team oriented business and I felt like a friend being helped instead of a customer. Thanks.

October 18, 2023
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We are so glad you had a great experience with our Louisville team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Melita was a good help would use her…

Melita was a good help would use her over and over again

October 14, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Military Mitchell. Awesome

Consumer, Melita Mitchell. Helped me out with my loan. Great person Great attitude. All the workers are great

August 31, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

Thanks for the feedback and for choosing Heights Finance!

Rated 1 out of 5 stars

I needed a loan went to heights finance…

I needed a loan went to heights finance The girl who took the application lied and explained very little . I explained I was a vet and got paid on the 15th she said no problem,they charged a late fee each month and never Mentioned it on any receipt he received or anytime I called to make a payment. This made me very angry, I asked what my pay off would be and after making 16 payments on an $8000 loan they told me my payoff would be $8600.. These people are liars and themes avoid them at all costs I hope they get shut down I'm doing everything I can to bring a lawsuit against them .

July 8, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to Communications@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

Helpful place

Heights Finance has always helped me. Michelle is awesome.

May 24, 2022
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We are so glad you had a great experience with our Louisville team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

The little girl who helped me both…

The little girl who helped me both times she dose a great job you all should always keep her she's a keeper , I love her may the Lord always bless her she is a wonderful soul .

March 21, 2022
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

Thank you for the 5-star review!

Rated 5 out of 5 stars

Kim Wright was an excellent loan…

Kim Wright was an excellent loan officer. She was very helpful and informative. This is the second time I have used Heights Finance for loans and I highly recommend them

March 1, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

Thank you for the 5-star review!

Rated 5 out of 5 stars

Great workers

Great workers. I've Latausha have been with them for a few yrs, and respectful employees. Always there if I needed help. Appreciate u all. Thanks 👍

February 24, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

I was approved within a hour and was…

I was approved within a hour and was treated like they appreciated my business I am sure I will be back if I ever need another loan

December 16, 2021
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We are so glad to hear that the process was so quick and easy. Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

I dealt with Kimberly Wright when…

I dealt with Kimberly Wright when applying for a loan. She was extremely helpful in securing a loan for me. I had originally scheduled an appointment 1 week out to finalize my closing then I had an opening come available in my schedule with only 2 hours left of the day and she squeezed me in same day.

December 13, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

I came by my local Heights Finance…

I came by my local Heights Finance branch to refinance my loan. I was told what to bring with me so as to make the loan process smooth with no surprises.My loan specialist,Michelle,was very polite and informative.I couldn’t have asked for a better experience! Keep up the great customer service and welcoming environment!

December 1, 2021
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We are so glad you had a great experience with our Louisville team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

I will like to thanks Michelle and…

I will like to thanks Michelle and Lesley for the help they did and amazing job you girls are the best of best ya need to come see them thank u so much ☺️ We appreciate it Sacha Alicea and miguel la Rosa otero!

November 16, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

We are very happy to help! Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

I’m very satisfied with all the help…

I’m very satisfied with all the help that I got from Michelle and Lesley and the rest of the team I can say that they all did a wonderful work helping and explaining everything to me

November 16, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Louisville, KY logo

Reply from Heights Finance Corporation - Heights Finance In Louisville, KY

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

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