Heights Finance Corporation - Heights Finance In O’Fallon, IL Reviews 

37
TrustScore 5 out of 5

4.8

631 W. Highway 50, 62269 O'Fallon, IL, US


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Rated 5 out of 5 stars

I have visited Tracy and her crew several times throughout the years and I have ALWAYS been very satisfied with my results and their kindness. They are fast, efficient and FUN to work with. Heights... See more

Company replied

Rated 5 out of 5 stars

Customer service was wonderful! I appreciate everyone helping me with my loan & making it easy! Thank you very much! DB

Company replied

Rated 5 out of 5 stars

Quick and easy! The staff couldn't be friendlier and they are super informative of everything you need to know.

Company replied

Rated 5 out of 5 stars

Kaitlynn was Great! I have been with Heights for some years now! They work with you Totally! Since my 1st loan, my credit score has been nothing but Great! I am able to stay a float. I would recommend... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In O’Fallon, IL

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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4.8

All reviews

(37)

462 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service is amazing all…

The customer service is amazing all the workers are friendly and nice. They treat you like royalty. Thanks you so very much lady"s!!

October 12, 2021
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

If you need a loan for short-term or…

If you need a loan for short-term or long-term go 👀 Kara at heights finance you will be satisfied

September 17, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

I Love Love Love.......every Employee…

I Love Love Love.......every Employee at the O'fallon, Illinois Heights Finance Company!! I have been a customer for over 10 plus years
.Everyone is very professional, Respectful, Helpful and caring people .
,
.

August 12, 2021
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Easy to get approved

Easy to get approved. Fast and pleasant customer service.

July 25, 2021
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

It was awesome the workers where very…

It was awesome the workers where very polite and treating me very well I would recommend people to go to them they are awesome

July 23, 2021
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Outstanding

The staff at Heights Finance definitely went above and beyond to fulfill my loan needs. Hazel Zoellner did an amazing job. The staff including Tracey and Cara were extremely friendly and very professional. I will definitely recommend Heights Finance to friends and family seeking loans.

May 17, 2021
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for sharing and thank you for the recommendation. We are so happy to hear the O'Fallon team has been so great to work with!

Rated 5 out of 5 stars

AWESOME CUSTOMER SERVICE

Heights Finance worked with me to abtain approval in a timely manner. The Customer Service was awesome!!!!
AC.

May 5, 2021
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for the 5-star review! We are so pleased to hear the O'Fallon, IL team has been so great to work with!

Rated 5 out of 5 stars

Loan

Hazel Zoellmer was absolutely amazing she is the kindest person ever am so patient an helpful the epitome of excellence

April 13, 2021
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for being a Heights Finance customer. We appreciate you!

Rated 5 out of 5 stars

"Simply the Best"

Over the years, I've used several loan companies for various reasons. In my opinion, Heights Finance in O'Fallon is the best. Credit Manager Hazel Zoellner was professional, friendly, creative and truly concerned with my financial health as she assisted with my loan application. Whenever I'm in the office to pay my bill, the whole staff (including Cara, Sarah & Tracy) greets me with smiles and treat me with respect. For me, they are the "Best". Heights Finance will always be my lending source.

March 18, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thanks for your positive feedback on the O'Fallon branch staff - appreciate you being a Heights Finance customer!

Rated 5 out of 5 stars

Nice friendly people

Nice friendly people, simple and easy process.

December 19, 2020
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

We are so glad that you found our process to be simple and easy! Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

This is a good company they provide…

This is a good company they provide insurance with there loans still can get a approval with less than perfect credit they will help u just pay your bill on time build a trust with them u may need them again

December 15, 2020
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for the 5 star review! We appreciate you!

Rated 5 out of 5 stars

They were friendly

They were friendly, fast and professional. I would recommend them for a loan anyday.

November 20, 2020
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you so much for the 5 star review! We appreciate you!

Rated 5 out of 5 stars

Great customer service

Great customer service. Awesome friendly people.
They truly make you feel as family .

October 27, 2020
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for choosing Heights Finance! We ae so happy to hear the O'Fallon team has been so great!

Rated 5 out of 5 stars

Had a great experience here

Had a great experience here! Very helpful and friendly!

October 27, 2020
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

We are so pleased to hear that a great experience with us! Thank you for the 5 Star Review!

Rated 5 out of 5 stars

Cara Sullivan provided excellent…

Cara Sullivan provided excellent customer service, she was beyond helpful.
Not only did she help me with the loan, she explained everything thoroughly, was pleasant to speak with. I truly appreciate her and the professionalism of all the staff there.

October 23, 2020
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for the kind words. We appreciate you and thank you for choosing Heights Finance!

Rated 5 out of 5 stars

5 STARS

Great people to work with.. Easy process and fast results

October 15, 2020
Heights Finance Corporation - Heights Finance In O’Fallon, IL logo

Reply from Heights Finance Corporation - Heights Finance In O’Fallon, IL

Thank you for choosing Heights Finance! We are so pleased you had a great experience with our team at the O'Fallon, IL store. We appreciate you!

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