Heights Finance Corporation - Heights Finance In Ottawa, IL Reviews 

11
TrustScore 4 out of 5

4.0

1128 Columbus St., 61350 Ottawa, IL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was just cleaning up around the house today and I was ineed of some extra money I just gave them a call just to see what would happen I really didn't think I would get it I was in shock they really... See more

Company replied

Rated 5 out of 5 stars

The staff is very professional. Thanks Tara & Lisa. They help me Consolidate all other my loans into one payment that was less than what I was paying with all them combined.

Company replied

Rated 5 out of 5 stars

The ladies that work in the office have always treated me well and kind. Always helpful. Will continue to do business with heights fir the rest of my life.

Company replied

Rated 5 out of 5 stars

Both ladies were very friendly and helpful. I would definitely go to them again if needed and would recommend if money is needed in a hurry.

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Ottawa, IL

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

4.0

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(11)

399 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't believe it

I was just cleaning up around the house today and I was ineed of some extra money I just gave them a call just to see what would happen I really didn't think I would get it I was in shock they really go out of there way too help people who need a fast loan they are really good people at heights finance so if you are in trouble with money I recommend you go see Dawn and Amanda in Ottawa thank u Dawn and Amanda for making my day alot better

August 10, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

We are so glad you had a great experience with our Ottawa team members. Thank you for your review and for being a Heights Finance customer!

Rated 1 out of 5 stars

Wasn’t explained well at all

Wasn’t explained well at all. Felt like they just wanted to get my business instead on making sure terms were clear. I would never go back

August 24, 2022
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

Awesome and Friendly Staff and Service

The staff both Lisa and Tara are awesome ,friendly and very helpful in time of need !!! A plus rating !!!

April 29, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

Thank for your 5 star review. We appreciate you!

Rated 5 out of 5 stars

Very friendly staff!

Very friendly staff

January 27, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

Thanks for the feedback and for choosing Heights Finance!

Rated 5 out of 5 stars

Both ladies were very friendly and…

Both ladies were very friendly and helpful. I would definitely go to them again if needed and would recommend if money is needed in a hurry.

December 30, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

The ladies that work in the office have…

The ladies that work in the office have always treated me well and kind. Always helpful. Will continue to do business with heights fir the rest of my life.

December 13, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

WOW! Thank you for sharing. We appreciate you so much!

Rated 4 out of 5 stars

It was nice being there

It was nice being there, she explained everything very clearly and it was fast great customer service

November 25, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

Thank you for choosing Heights Finance!

Rated 4 out of 5 stars

They are always nice and polite

They are always nice and polite. Been coming here for years.

November 24, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

We are very happy to help! Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Very good and efficient service

Very good and efficient service, nice people there, easy to work with

August 18, 2021
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

Thanks for the feedback and for choosing Heights Finance!

Rated 5 out of 5 stars

The staff is very professional

The staff is very professional. Thanks Tara & Lisa. They help me Consolidate all other my loans into one payment that was less than what I was paying with all them combined.

April 22, 2021
Heights Finance Corporation - Heights Finance In Ottawa, IL logo

Reply from Heights Finance Corporation - Heights Finance In Ottawa, IL

Thank you for choosing Heights Finance! We are so happy to hear Tara, Lisa and their team at the Ottawa branch have been so great to work with!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look