Heights Finance Corporation - Heights Finance In Springfield, IL Reviews 

31
TrustScore 4.5 out of 5

4.3

234 S. Dirksen Parkway, 62703 Springfield, IL, US


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Rated 5 out of 5 stars

Amazing staff,amazing help from angie,john,brittany,and Brandi amazing amazing people thank u.

Company replied

Rated 5 out of 5 stars

The workers were very helpful and friendly. They make you feel like family. I would recommend them to anyone.

Company replied

Rated 5 out of 5 stars

The staff are amazing and will work with you to help in any way they can when you need them the most. I cannot say enough great things about them.

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance In Springfield, IL

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

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Contact info

  • 234 S. Dirksen Parkway, 62703, Springfield, IL, United States

  • (217) 523-2274

4.3

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.3

All reviews

(31)

408 reviews in the last 12 months

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Rated 5 out of 5 stars
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We’re glad that you enjoyed your visit to Heights Finance. Thank you for your review and your business.

Rated 1 out of 5 stars

Disappointed again by Heights Finance

I would prefer not to even have to give one star, but since I have to give it something I guess one star will have to do. About 15 years ago I did quite a bit of business with Heights Finance and never had any issues and then I had some fairly serious things happen in my life, and my credit tanked and I filed bankruptcy And somehow a small amount of money must’ve been left on my account over the years. Now 15 years later I keep getting advertisements saying I’m preapproved for a loan which we all know that preapproved doesn’t mean preapproved but still…. So I actually do need a loan. I’m trying to consolidate some debt and I was hopeful that I could get a Loan and to pay off whatever little amount they say is on there, and I was very excited about getting a loan. So using the correspondence they sent me I scanned the QR code and filled out the online application and it said I was prequalified for a 2000 to a $10,000 loan. That was about 7:30 AM this morning. At 8:31 as soon as your store opened someone called me. I wasn’t able to go over my information at that time, but I called back this afternoon and immediately I was told that I couldn’t get a loan. OK so why didn’t the person that called me check that out before they called me? Why even get my hopes up at all? I asked the guy that answered the phone if I could just pay the small amount and he said I couldn’t Really Heights—-You’re just never going to let me get a loan the rest of my life because of something that happened almost 2 decades ago? Well there’s other loan companies, but I was just hoping to do business with you guys but apparently that’s never going to happen. So Heights, please note in your corporate records, your local records or wherever my name is coming up that I’ve been blackballed and I’m never able to get a loan again ever! Please please quit sending me offers for loans. What do I have to do? I’ve sent requests in the past.for you to stop sending me preapproved offers for loans. So when I got this one recently, I thought maybe
they’re gonna finally give me a loan or maybe they’re going to let me roll it into my new loan or maybe they’ll let me pay it and then take out the loan but no, no to all of that so please take me off your list. I’m beyond frustrated and disappointed.

August 5, 2025
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.

Rated 5 out of 5 stars

Amazing staff,amazing help from…

Amazing staff,amazing help from angie,john,brittany,and Brandi amazing amazing people thank u.

November 14, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer.

Rated 5 out of 5 stars

Great response and friendly customer…

Great response and friendly customer service!

August 30, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

The workers were very helpful and…

The workers were very helpful and friendly. They make you feel like family. I would recommend them to anyone.

August 4, 2023
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

Very wonderful

August 7, 2023
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

Thanks for the feedback and for choosing Heights Finance!

Rated 5 out of 5 stars

Brittany and John were great

Brittany and John were great. They were fast and very helpful

January 31, 2023
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are very happy to help! Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

The staff are amazing and will work…

The staff are amazing and will work with you to help in any way they can when you need them the most. I cannot say enough great things about them.

September 30, 2022
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are so glad you had a great experience with our Springfield team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Very awesome experience as always!!

Very awesome experience as always!!! Brittany and Melissa are awesome!!!!!

September 20, 2022
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are so glad you had a great experience with our Springfield team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service, answered all our questions with specificity and professionalism.

September 2, 2022
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are so glad you had a great experience with our Springfield team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

ALL GOOD

ALL GOOD! HAD A NEED AND THEY HELPED OUT MELISSA WAS AWESOME AND PROFESSIONAL.. DAVE MILLER TRAILERS DIRECT

July 18, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are so glad you had a great experience with our Springfield team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

I had called in to inquire about A PERSONAL LOAN

I had called in to inquire about a personal loan to get some debt caught up, in speaking with a gentleman named John he informed me of the rates and the process of getting a loan. He explained that if i was able to use collateral I could see about consolidating all possible debt into one. i was nervous and scared when asking for assistance but he reassured me that they maybe able to help in some capacity. I will be completing and online application with in a few days once i get all debt compiled and ready. Great customer service and very friendly.

February 28, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Heights Finance. Thank you!

Rated 5 out of 5 stars

Britney was efficient and very helpful!

February 22, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are so glad you had a great experience with our Springfield team members. Thank you for your review and for being a Heights Finance customer!

Rated 5 out of 5 stars

Angie and the team came to the rescue

Angie and the team came to the rescue . They are wonderful caring people who realize things happen and you need help

February 9, 2022
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

Thank you for choosing Heights Finance!

Rated 5 out of 5 stars

Melissa was extremely friendly and…

Melissa was extremely friendly and quick.

November 18, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

Thank you for choosing Heights Finance and the 5-star review!

Rated 5 out of 5 stars

Excellent customer service with John

Excellent customer service with John. They trusted me to loan me a good amount and that made me very satisfied. I highly recommend them for financial needs.

September 16, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

Thank you for the recommendation and for being a Heights Finance customer!

Rated 5 out of 5 stars

Angie Gallagher was very helpful

Angie Gallagher was very helpful. She stayed late just to cater to my needs. Very sweet lady 😁

September 14, 2021
Unprompted review
Heights Finance Corporation - Heights Finance In Springfield, IL logo

Reply from Heights Finance Corporation - Heights Finance In Springfield, IL

We are so glad you had a great experience with our Springfield team members. Thank you for your review and for being a Heights Finance customer!

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