Heights Finance Corporation - Heights Finance Killeen Reviews 

11
TrustScore 4 out of 5

4.2

3401 W Stan Schlueter Loop, Ste 117, 76549 Killeen, TX, US


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Rated 5 out of 5 stars

Edgar at the company has always been pleasant which is a plus. However Mrs Charlotte is and has always been very personable and the process has always been painless.

Company replied

Rated 5 out of 5 stars

They made the experience super easy and stress free!! Very knowledgeable and helpful to get me what I needed. Highly recommend using this company!!

Company replied

Rated 5 out of 5 stars

The people are respectful and helpful. The expedious handling of my paperwork and funds was key to my superb experience in Killeen. No hassle loan.

Company replied

Rated 5 out of 5 stars

The new on line app made it easier and quicker to get a loan. The representative that called me was friendly and knowledgeable about my loan.

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Killeen

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • 3401 W Stan Schlueter Loop, Ste 117, 76549, Killeen, TX, United States

  • (817) 458-4625

4.2

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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4.2

All reviews

(11)

408 reviews in the last 12 months

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Rated 5 out of 5 stars

An Awesome Experience

Edgar at the company has always been pleasant which is a plus. However Mrs Charlotte is and has always been very personable and the process has always been painless.

July 11, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

The office workers were very nice and…

The office workers were very nice and polite. Made me feel comfortable.

December 19, 2023
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Super sweet and competent people

Super sweet and competent people. I highly recommend.

November 15, 2023
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

Thank you for your recommendation and choosing Covington Credit.

Rated 5 out of 5 stars

Fast courteous friendly service..no…

Fast courteous friendly service..no hassles no long waits..recommended highly

November 8, 2023
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

We are glad you had a great experience. We appreciate your feedback.

Rated 5 out of 5 stars

Fast

Fast, easy, and great service!

September 7, 2023
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

Thank you for choosing Covington Credit and the 5-star review!

Rated 5 out of 5 stars

She was very helpful and courteous

She was very helpful and courteous. The interview was painless.

August 23, 2023
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

We understand that you have many options to help you with your loan solutions. We are very grateful that you chose Covington Credit. Thank you!

Rated 1 out of 5 stars

I applied for $300 that was to be deposited by 5pm the following day. Still waiting

I applied for $300 08/09 that was to be deposited by 5pm I am waiting for a call back as to why it is not done yet

August 9, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

Very attentive and quick and…

Very attentive and quick and knowledgeable and easy to work with

August 8, 2023
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

Thank you for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

The new on line app made it easier and…

The new on line app made it easier and quicker to get a loan. The representative that called me was friendly and knowledgeable about my loan.

August 3, 2023
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

Thank you for the 5-star review and for being a Covington Credit customer! We appreciate you!

Rated 5 out of 5 stars

Great Professionals

The people are respectful and helpful. The expedious handling of my paperwork and funds was key to my superb experience in Killeen. No hassle loan.

May 25, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

Thank you for the 5-star review and for being a Covington Credit customer! We appreciate you!

Rated 5 out of 5 stars

Great Experience

They made the experience super easy and stress free!! Very knowledgeable and helpful to get me what I needed. Highly recommend using this company!!

May 25, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Killeen logo

Reply from Heights Finance Corporation - Heights Finance Killeen

Thank you for choosing Covington Credit. We appreciate you!

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