Brittany and Rayvin are great. Those ladies go above and beyond to provide exceptional customer service.
Company replied
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Walked in to the branch yesterday and explained to Brittany and Raygon what I needed and the same day they called me and gave me more than what I asked for… the next day I went back to signed paperwor... See more
Company replied
I had a great experience. Evie had great customer service skills. She helped get started on my own accord. Explained I needed to know. Once again Great customer service. Chrissanthia
Company replied
Brittany showed me so much care and understanding. She was able to help me figure out a way to take care of my payments so it wouldn’t get so bad. She was patient with me and made the difference while... See more
Company replied
Company details
About Heights Finance Corporation - Heights Finance Lake Charles
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Contact info
1425 West Prien Lake Rd., 70601, Lake Charles, LA, United States
- 337-478-2955
3.7
Average
9 reviews
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Brittany and Rayvin are great
Brittany and Rayvin are great. Those ladies go above and beyond to provide exceptional customer service.
April 14, 2026
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Lake Charles
Thank you for choosing Heights Finance and leaving this excellent review. We appreciate you!
Lake Charles associate Brittany is RUDE!!!
Every time I call to make a payment in Lake Charles the associate Brittany or at least that what she told me. She is very RUDE!!!! We as customers should not be talked to as she handles me every time. Regardless if a customer is "Delinquent" like she said frequently!!! She spoke to me as if I didn't matter. I just wanted to pay my bill and the late fees and get on to my day. I will pay you out and will never return and surely will not refer anyone else.
September 4, 2025
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Lake Charles
We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.
This company has very Poor Customer Service …
This company has very Poor customer service and they do not communicate with you at all. The manager Brittany Kirt gave me the runaround for over a month on a simple transaction and would not have the courtesy to give me a call to give me any updates. I was left in limbo for the entire time . I would warn everyone to stay away from this company and do business with any other loan companies.
July 9, 2025
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Lake Charles
We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to CSMain@Curo.com and a member of the Customer Advocacy team will contact you.
Very Satisfied Customer
Walked in to the branch yesterday and explained to Brittany and Raygon what I needed and the same day they called me and gave me more than what I asked for… the next day I went back to signed paperwork and left with my check. A smooth and easy process. They were nice and polite and I enjoyed their company. We talked about everything as we went through the loan process. Awesome customer service
July 8, 2025
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Lake Charles
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.
It Will Be Taken Care Of
Brittany showed me so much care and understanding. She was able to help me figure out a way to take care of my payments so it wouldn’t get so bad. She was patient with me and made the difference while I was figuring out everything.
June 10, 2025
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Lake Charles
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.
Reply from Heights Finance Corporation - Heights Finance Lake Charles
We were happy to help. Thank you for your business!
Customer service
I had a great experience. Evie had great customer service skills. She helped get started on my own accord. Explained I needed to know.
Once again Great customer service.
Chrissanthia
January 23, 2024
Reply from Heights Finance Corporation - Heights Finance Lake Charles
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing First Heritage.
Fast courteous service fully explained…
Fast courteous service fully explained loan information
November 24, 2023
Reply from Heights Finance Corporation - Heights Finance Lake Charles
We were happy to help. Thank you for choosing First Heritage.
Reply from Heights Finance Corporation - Heights Finance Lake Charles
Thank you for your feedback and for choosing First Heritage.
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