Fast and efficient service. The ladies that work here are awesome and so personable that it's a pleasure to do business with them. I highly recommend Covington Credit to everyone.
Company replied
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Fast and efficient service. The ladies that work here are awesome and so personable that it's a pleasure to do business with them. I highly recommend Covington Credit to everyone.
Company replied
The politeness of the workers and their ability to get their job done in a timely manner. The makes you feel welcome as soon as you enter the building.
Company replied
Extra Nice and know you you when you either walk in or call always willing to work with you always let's you know if you have money available I have used them for years and will recommend this company... See more
Company replied
The lady I worked with was so nice and helpful she even came out to my car because of my legs and that means a lot to me
Company replied
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
1600 W. Frank Avenue, Suite A, 75904, Lufkin, TX, United States
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The administrators are always professional and efficient. Their attention to detail is remarkable.

Reply from Heights Finance Corporation - Heights Finance Lufkin

Reply from Heights Finance Corporation - Heights Finance Lufkin

Reply from Heights Finance Corporation - Heights Finance Lufkin
I've been doing business with Covington as long as I can remember, and I haven't been disappointed yet. They're always there when I need them, it's like they know when I do because they call right on time. Like yesterday I needed some money to help my granddaughter, and I called to see if the offer on that money I could get back, and it was. The lady that helped me was so nice, she said," Let me get started on this end, so when you get here all I need is your documents. It was easy peasy from there on out she took care of everything and a matter of time and she was so nice her manner her character everything was just nice they're always nice when you go up in Covington I have never had a problem out of them and the thing I like about it too is that they know me by name and so I I really really appreciate everything that they've done for me because there are times that I didn't know where to turn or where I was going to get money to take care of my bills and stuff and Covington is always there for me they always call me when I have money available and let me know Ms Holloway you you have money available you can come in and get it anytime you get ready just let us know if you need it. I appreciate all the workers in there I had one young lady yesterday tell me how nice my granddaughter was and my great grandkids and that made me feel so good I really appreciate that they pay attention to you and they treat you like a person thank you so much Covington for everything that you've done for me and I'll continue to be a good customer and I will tell everybody else about you the thing about it is when you have someone that you know that you can depend on you never want to burn your Bridges with them and so I commend you Covington and to anyone out there I recommend Covington credit have a beautiful blessed day.

Reply from Heights Finance Corporation - Heights Finance Lufkin
Well I've been dealing with this company for about two years and i have no complaints they're always willing to help you and are very professional with the best attitudes there is not one time I went in there where they were in a bad mood it's always a good environment when going there, and I do thank you for your time.

Reply from Heights Finance Corporation - Heights Finance Lufkin
The politeness of the workers and their ability to get their job done in a timely manner. The makes you feel welcome as soon as you enter the building.

Reply from Heights Finance Corporation - Heights Finance Lufkin
Fast and efficient service. The ladies that work here are awesome and so personable that it's a pleasure to do business with them. I highly recommend Covington Credit to everyone.

Reply from Heights Finance Corporation - Heights Finance Lufkin
Always come through when I really need them! :)

Reply from Heights Finance Corporation - Heights Finance Lufkin
It was quick and easy flor was very helpful and professional

Reply from Heights Finance Corporation - Heights Finance Lufkin
I'm glad they was able to help
Good people

Reply from Heights Finance Corporation - Heights Finance Lufkin
Extra Nice and know you you when you either walk in or call always willing to work with you always let's you know if you have money available I have used them for years and will recommend this company to everyone and I will keep using them

Reply from Heights Finance Corporation - Heights Finance Lufkin
The lady I worked with was so nice and helpful she even came out to my car because of my legs and that means a lot to me

Reply from Heights Finance Corporation - Heights Finance Lufkin

Reply from Heights Finance Corporation - Heights Finance Lufkin
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