Heights Finance Corporation - Heights Finance Lufkin Reviews 14

TrustScore 4.5 out of 5

4.5

1600 W. Frank Avenue, Suite A, 75904 Lufkin, TX, US


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Rated 5 out of 5 stars

Fast and efficient service. The ladies that work here are awesome and so personable that it's a pleasure to do business with them. I highly recommend Covington Credit to everyone.

Company replied

Rated 5 out of 5 stars

The politeness of the workers and their ability to get their job done in a timely manner. The makes you feel welcome as soon as you enter the building.

Company replied

Rated 5 out of 5 stars

Extra Nice and know you you when you either walk in or call always willing to work with you always let's you know if you have money available I have used them for years and will recommend this company... See more

Company replied

Rated 5 out of 5 stars

The lady I worked with was so nice and helpful she even came out to my car because of my legs and that means a lot to me

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Lufkin

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • 1600 W. Frank Avenue, Suite A, 75904, Lufkin, TX, United States

  • (936) 639-6674

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Refinance made simple.

The administrators are always professional and efficient. Their attention to detail is remarkable.

February 3, 2025
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

We appreciate your excellent review. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

Very friendly

Very friendly, went out her way to help me

September 16, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Ease of process

Ease of process in payment and renewal

August 8, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

Thank you for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

I've been doing busineess with Covington every since I can remember.

I've been doing business with Covington as long as I can remember, and I haven't been disappointed yet. They're always there when I need them, it's like they know when I do because they call right on time. Like yesterday I needed some money to help my granddaughter, and I called to see if the offer on that money I could get back, and it was. The lady that helped me was so nice, she said," Let me get started on this end, so when you get here all I need is your documents. It was easy peasy from there on out she took care of everything and a matter of time and she was so nice her manner her character everything was just nice they're always nice when you go up in Covington I have never had a problem out of them and the thing I like about it too is that they know me by name and so I I really really appreciate everything that they've done for me because there are times that I didn't know where to turn or where I was going to get money to take care of my bills and stuff and Covington is always there for me they always call me when I have money available and let me know Ms Holloway you you have money available you can come in and get it anytime you get ready just let us know if you need it. I appreciate all the workers in there I had one young lady yesterday tell me how nice my granddaughter was and my great grandkids and that made me feel so good I really appreciate that they pay attention to you and they treat you like a person thank you so much Covington for everything that you've done for me and I'll continue to be a good customer and I will tell everybody else about you the thing about it is when you have someone that you know that you can depend on you never want to burn your Bridges with them and so I commend you Covington and to anyone out there I recommend Covington credit have a beautiful blessed day.

June 26, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for this excellent review and for choosing Covington Credit. We look forward to seeing you again.

Rated 5 out of 5 stars

Great place, great people for your loan needs.

Well I've been dealing with this company for about two years and i have no complaints they're always willing to help you and are very professional with the best attitudes there is not one time I went in there where they were in a bad mood it's always a good environment when going there, and I do thank you for your time.

June 7, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Covington Credit customer.

Rated 5 out of 5 stars

The work edict of a awesome loan company

The politeness of the workers and their ability to get their job done in a timely manner. The makes you feel welcome as soon as you enter the building.

April 5, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

Thank you for taking the time to leave a review of Covington Credit. We are pleased to hear that you had an excellent experience with our Lufkin team members. We appreciate you!

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. The ladies that work here are awesome and so personable that it's a pleasure to do business with them. I highly recommend Covington Credit to everyone.

March 12, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for your business. We appreciate you!

Rated 5 out of 5 stars

I'm glad they was able to help

I'm glad they was able to help
Good people

November 29, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Great Place and extra helpful

Extra Nice and know you you when you either walk in or call always willing to work with you always let's you know if you have money available I have used them for years and will recommend this company to everyone and I will keep using them

October 11, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

We are so glad you had a great experience with our team members. Thank you for your review and for being a Covington Credit customer!

Rated 5 out of 5 stars

The lady I worked with was so nice and…

The lady I worked with was so nice and helpful she even came out to my car because of my legs and that means a lot to me

October 16, 2023
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

We are so glad you had a great experience with our Lufkin team members. Thank you for your review and for being a Covington Credit customer!

Rated 5 out of 5 stars

Prompt and curteous

Prompt and curteous, professional service!!!! Great Team!!!

September 13, 2023
Heights Finance Corporation - Heights Finance Lufkin logo

Reply from Heights Finance Corporation - Heights Finance Lufkin

Thank you for choosing Covington Credit!

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