Heights Finance Corporation - Heights Finance Muskogee Reviews 

17
TrustScore 4.5 out of 5

4.3

Chandler Road 3305, Ste 2, 74403 Muskogee, Oklahoma, US


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Rated 5 out of 5 stars

The ladies at the office were very nice. It wasn't even 10 mins and I got a call rite back about my approval. They was quick with the paperwork. No hassle. Simple fast and easy. Office was clean and i... See more

Company replied

Rated 5 out of 5 stars

I've been doing business with Covington Credit in Muskogee, OK for a few years.They'll work with you when you find yourself in a financial bind. Alexis is outstanding! Whatever she's paid is not enoug... See more

Company replied

Rated 5 out of 5 stars

Oh my goodness!!! If you want or need a loan company that you can trust for fast courteous help stop in there at the Muskogee store! Alexus is so wonderful and patient with us in the older generatio... See more

Company replied

Rated 5 out of 5 stars

I did my loan over the phone and electronic deposit. Alexus Miller went above and beyond customer service for me. It was close to the end of the day and I messed up on the signing of my documents, so... See more

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Heights Finance Muskogee

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • Chandler Road 3305, Ste 2, 74403, Muskogee, Oklahoma, United States

  • (918) 684-1078

4.3

Excellent

TrustScore 4.5 out of 5

17 reviews

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4-star
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1-star

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4.3

All reviews

(17)

389 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, fast approvals, friendly people

The ladies at the office were very nice. It wasn't even 10 mins and I got a call rite back about my approval. They was quick with the paperwork. No hassle. Simple fast and easy. Office was clean and inviting. Greeted when you walk thru the door. Good experience!!

May 23, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Covington Credit customer.

Rated 5 out of 5 stars

Wonderful friendly people!

Yes they were great! Very nice to me! They did their job very good! These places really help us older people! Sometimes hard on social security! Thanks alot!

May 30, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

The crew in Muskogee

The crew in Muskogee, ok are awesome. Always professional and willing to help. Will always do my loan business with them.

May 21, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Covington Credit customer.

Rated 5 out of 5 stars

I am always pleased

I am always pleased at how welcoming the staff is. They were able to renew my loan in minutes. A much needed boost. Thank you ladies for everything! You are the best!

April 2, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

Thank you for taking the time to leave this excellent review of Covington Credit. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!

Rated 5 out of 5 stars

Alexus is AWESOME!!!!

Oh my goodness!!! If you want or need a loan company that you can trust for fast courteous help stop in there at the Muskogee store! Alexus is so wonderful and patient with us in the older generation so we can do this over our phones!!! Alexus is the one I like to go to because she is always there but willing to lend a hand if she can. Please don't ever let her leave. In this day and age it's nice to actually deal with someone who likes to help and is willing to go the extra mile.

February 15, 2024
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Covington Credit and we look forward to seeing you again.

Rated 5 out of 5 stars

Great customer service!

I've been doing business with Covington Credit in Muskogee, OK for a few years.They'll work with you when you find yourself in a financial bind. Alexis is outstanding! Whatever she's paid is not enough. She deserves a great big raise!

December 1, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 5 out of 5 stars

Covington Credit is a first rate company

I was very pleased with working with a highly professional and thoughtful person!

November 18, 2023
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Rated 1 out of 5 stars

Rude and didn't care if I was there or…

Rude and didn't care if I was there or not. The other people are great.

November 6, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.

Rated 5 out of 5 stars

Fast

Fast, easy and convenient!

November 8, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

We are glad the process was so quick and easy. Thank you for choosing Covington Credit.

Rated 5 out of 5 stars

The manager was great

The manager was great. Alexis helpful and very respectful. She worked her magic and helped me out. I recommend 5 out of 5

September 21, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

Thank you for your 5-star rating and for choosing Covington Credit. We appreciate you!

Rated 5 out of 5 stars

Awesome service

I did my loan over the phone and electronic deposit. Alexus Miller went above and beyond customer service for me. It was close to the end of the day and I messed up on the signing of my documents, so Alexus stayed late to resend the documents, but for some reason they would not load to my phone. Alexus called me the next morning and resent documents again. She was very helpful, patient, and professional. Thanks to Heights Finance I was able to pay for my vehicle to get fixed. Thank you Alexus for you help and patience.

September 6, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

We are so glad you had a great experience with our Muskogee team members. Thank you for your review and for being a Covington Credit customer!

Rated 5 out of 5 stars

The employees there are quick and…

The employees there are quick and friendly. I have been doing business with them for years. I am still a loyal customer and I definitely recommend them for whoever needs this type of loan.

April 19, 2023
Unprompted review
Heights Finance Corporation - Heights Finance Muskogee logo

Reply from Heights Finance Corporation - Heights Finance Muskogee

We are glad you had a great experience with our Covington Credit team members. We appreciate you!

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