Have Been a Customer of Covington Credit, which is Now Heights Finance since December of 2020 ! Re-Financed Numerous Times since My Very 1st Loan with a Variety of Branch Managers & Staff ! Most... See more
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The staff took my information over the phone and notified me that I was approved. When I got there and gave all the requested information and documents the process took minutes. Staff was very frie... See more
Company replied
Just renewed my loan with the best manager Latoria Coleman, she made sure I was well taken care of & the process was successful. If you need a loan with covington credit, be sure to ask for her. 5 out... See more
Company replied
Haley Frazier was so helpful and patient walking me through.My experience @ Covington Credit has always been great on a scale from 1-10 it's a 10+ for the Covington team.
Company replied
Company details
About Heights Finance Corporation - Heights Finance Northport
Written by the company
We help hardworking people get the money they need.
Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.
We treat everyone with respect.
Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.
We’re leading the way.
Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.
To learn more about us, visit HeightsFinance.com.
Contact info
1702 McFarland Blvd, 35476, Northport, AL, United States
- (205) 333-1051
4.3
Excellent
10 reviews
Asks customers to review
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Have Been a Customer of Covington…
Have Been a Customer of Covington Credit, which is Now Heights Finance since December of 2020 ! Re-Financed Numerous Times since My Very 1st Loan with a Variety of Branch Managers & Staff ! Most Recently, Latoria Coleman as Branch Manager Trained Reyna, Who is Still Working at the Norhwest Corners Shopping Center by Walmart Supermarket & Harbor Freight Tools in Northport, Alabama!
Currently, Meghan is the Branch Manager with Increased Foot Traffic Demanding More Staff to Provide Loans to Customers! As Such, She is Training Audrey to Continue the OUTSTANDING CUSTOMER SERVICE EXPERIENCE with DUE DILIGENCE & PROFESSIONALISM !
KUDOS, CONGRATS, & a Coach Saban Field at Bryant-Denny Stadium WAVE for Another ENJOYABLE Visit with REYNA & AUDREY While under the GUIDANCE & EXPERT TUTELAGE of Branch Manager: Meghan!
ROLL TIDE ROLL !
July 14, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great experience
The staff took my information over the phone and notified me that I was approved. When I got there and gave all the requested information and documents the process took minutes. Staff was very friendly and professional. Will recommend Heights to anyone .
May 21, 2026
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Northport
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.
Great place.!
Raina was great.! She was real nice and polite. Couldn’t ask for a better company to have a loan with.!
November 19, 2024
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Northport
We were happy to help. Thank you for choosing Covington Credit. We appreciate you!
Just renewed my loan with the best…
Just renewed my loan with the best manager Latoria Coleman, she made sure I was well taken care of & the process was successful. If you need a loan with covington credit, be sure to ask for her. 5 out of 5‼️
October 14, 2024
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Northport
Thank you for taking the time to leave a review of Covington Credit. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!
Haley Frazier was so helpful and…
Haley Frazier was so helpful and patient walking me through.My experience @ Covington Credit has always been great on a scale from 1-10 it's a 10+ for the Covington team.
July 16, 2024
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Northport
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Covington Credit customer.
10/10 HIGHLY RECOMMENDED
Very helpful and understanding, patient and there was great communication with both Heather Howard and Latoria Colema. They went above and beyond to help me today and I really appreciate it.
March 15, 2024
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Northport
Thank you for taking the time to leave a review. We are pleased to hear that you had an excellent experience with our team members. We appreciate you!
The Staff Is Awesome
The Staff Is Awesome. They know you time you walk in and is very friendly. Never a dull moment.
November 1, 2023
Reply from Heights Finance Corporation - Heights Finance Northport
We appreciate your feedback. We appreciate you!
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Accommodating for my needs. Pleasure
October 16, 2023
Reply from Heights Finance Corporation - Heights Finance Northport
Thank you for choosing Covington Credit and the 5-star review!
Need not let leave people waiting and bad attitude
Need not let leave people waiting
The office staff is not friendly at all.. Covington in Northport Al
August 9, 2023
Unprompted review
Reply from Heights Finance Corporation - Heights Finance Northport
We are very sorry to hear that you have not had a good experience with us. We would like to learn more about your situation. Please send your contact information to ServiceReviews@heightsfinance.com and someone from our team will reach out to you.
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