Heights Finance Corporation - Waukegan, IL Office Reviews 12

TrustScore 4.5 out of 5

4.4

North Green Bay Road 932, 60085 Waukegan, Illinois, US


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Rated 5 out of 5 stars

I had a wonderful experience with Melinda Nelson! She was prompt, responsive, professional & extremely helpful! Melinda got me what I needed which helped me immensely!

Company replied

Rated 5 out of 5 stars

I have Dealt w/Glendy Mendoza since 2024, must say she's exceptional & Heights Finance shld. feel Proud to have her...She gets down to all the Facts upfront and explains all before proceeding with you... See more

Company replied

Rated 5 out of 5 stars

Thank You Laura ! Just want to take the time to let everyone know, I would definitely recommend Heights Finance ! Nice & Friendly Environment. Kind, Helpful, Patient and all of the above. FIVE STARS... See more

Company replied

Rated 5 out of 5 stars

Omg!! Let me tell y’all about Monica, She was patient with me and my Mistakes during my application she made sure I left 100%Satisfied and We appreciate the support.

Company replied


Company details

  1. Financial Institution

About Heights Finance Corporation - Waukegan, IL Office

Written by the company

HeightsFinance

We help hardworking people get the money they need.

Heights Finance has over 100 conveniently-located branches across the Midwest, specializing in small, direct-to-consumer loans, typically between $500 and $10,000.

We treat everyone with respect.

Each location is staffed with friendly, knowledgeable loan specialists who pride themselves on helping customers get the money they need, and treating each and every person with the respect they deserve.

We’re leading the way.

Our dedication and focus on providing great customer service is why we are fast becoming one of America’s leading small loan consumer finance companies.

To learn more about us, visit HeightsFinance.com.

Find a Branch
Apply Today

Contact info

  • North Green Bay Road 932, 60085, Waukegan, Illinois, United States

  • (847) 629-0000

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with Melinda Nelson! She was prompt, responsive, professional & extremely helpful! Melinda got me what I needed which helped me immensely!

October 23, 2025
Unprompted review
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for choosing Heights Finance. We appreciate your business!

Rated 5 out of 5 stars

Knowledge & Truth

I have Dealt w/Glendy Mendoza since 2024, must say she's exceptional & Heights Finance shld. feel Proud to have her...She gets down to all the Facts upfront and explains all before proceeding with your Loan.....She has a caring disposition and goes above & beyond to assist....Interests rates are High but when in need she'll know to go over your Options....Its nice to speak with someone that explains the Truth...I'm always happy and feel rest assured in her hands when I apply......She's the Best in this Field of Loans. From Cust. Sherrie.....

July 31, 2025
Unprompted review
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.

Rated 5 out of 5 stars

If you need a loan I highly recommend Heights Finance Corporation

This was not my first time dealing with Heights Finance Corporation and as usual I am so happy with how easy it was to get a loan from this wonderful company. Nicole Williams was my contact for my current loan and not only friendly, helpful and explain any questions I might have and was fast and efficient and so prompt in getting my approval for a loan and also so quick in getting the funds processed into my bank account.

July 17, 2025
Unprompted review
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Waukegan team members. We appreciate you!

Rated 5 out of 5 stars

Awesomeness

Omg!! Let me tell y’all about Monica, She was patient with me and my Mistakes during my application she made sure I left 100%Satisfied and We appreciate the support.

September 29, 2023
Unprompted review
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for your 5 star review. We appreciate you!

Rated 5 out of 5 stars

It was as easy as one

It was as easy as one, two, three with great customer service, WooHoo to the West Ashley Branch. 👏👏👏💖🥰💃💃

August 7, 2023
Unprompted review
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

We are happy the process was so quick and easy. Thank you for your 5 star rating.

Rated 5 out of 5 stars

Thank You Laura

Thank You Laura ! Just want to take the time to let everyone know, I would definitely recommend Heights Finance ! Nice & Friendly Environment. Kind, Helpful, Patient and all of the above. FIVE STARS !
Ask for Laura, She’s the Best 🙂.

February 10, 2023
Unprompted review
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for the 5-star review and for being a Heights Finance customer! We appreciate you!

Rated 5 out of 5 stars

Ms Fe

Ms. Laura if friendly and very accommodating. Funded in less than a day.

December 14, 2022
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for your feedback. We appreciate you!

Rated 5 out of 5 stars

I absolutely love Heights Finance

I absolutely love Heights Finance! This was my second time applying for a loan and like always they do their best to help you out! Laura is amazing at the Waukegan, IL location. She is very polite, caring, and very honest! She will do her best to help you out. I would definitely recommend anyone to them who is in need of extra cash!

September 22, 2022
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for the 5-star review!

Rated 5 out of 5 stars

Amazing experience

Laura was wonderful! The process was super easy and quick. Would definitely recommend to families and friends!

July 19, 2022
Unprompted review
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for the 5-star review!

Rated 5 out of 5 stars

Friendly

Friendly, professional and fast. Will definitely recommend it to anyone looking for a loan.

June 16, 2022
Unprompted review
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for the 5-star review!

Rated 5 out of 5 stars

Laura is the sweetest kindest person…

Laura is the sweetest kindest person that I’ve met in a long time she has such positive energy.

June 13, 2022
Heights Finance Corporation - Waukegan, IL Office logo

Reply from Heights Finance Corporation - Waukegan, IL Office

Thank you for the 5-star review!

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