Heikō Clothing Reviews 

248
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I really enjoyed purchasing items from Heiko clothing, from the packaging, to the products everything was high quality and I also was delighted to receive a card with a lovely design as well as a care... See more

Rated 5 out of 5 stars

I ordered a t-shirt after seeing an ad on Instagram and it did not disappoint! Wonderful design and fantastic quality - I was really surprised about how well made the garment was for such a gr... See more

Rated 5 out of 5 stars

I LOVE my Heiko clothes. I was gifted a t-shirt for christmas, fell in love and swiftly bought myself a jumper and tote bag. Great design, great quality, super comfortable, insanely fast delivery and... See more

Rated 5 out of 5 stars

The two Shirts I ordered seem to have been sent immediately after I ordered them, the material is extremely comfortable and the designs look even better than on the screen. And the best thing is that... See more

Company details

  1. T-Shirt Company

Information provided by various external sources

A sustainable, organic clothing brand that fights against fast fashion trends and seeks to have minimal impact on the environment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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4.9

All reviews

(248)

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Rated 5 out of 5 stars

A very good experience and a lovely totebag

I was worried the order would not arrive in time because I needed it as a gift and I saw a few negative reviews on trustpilot complaining about delivery times but I think these were all from people who had ordered in the US, in which case it seems normal for the delivery to take a while. I ordered from the UK and no problem at all, my delivery arrived in 3 - 4 working days, just as advised on the website and I even got a kind email from customer service in the meantime, with updates on my order, as I had contacted them about the tight timeline. The tote bag itself is really cute and it's organic cotton so that's great.

However, please be aware that it's on the thinner side, not the kind of thick fabric perfect for holding your heavy grocery shopping and still lasting a lifetime, rather it's the thin little tote bag you can fold and pop in your handbag and it will take up no space until you need it. That's not an issue though, as both types are useful in my opinion, just different uses.

Overall, a great experience and I'm happy with my order, would definitely recommend.

October 18, 2023
Heikō Clothing logo

Reply from Heikō Clothing

Thankyou Roxana for your review. It is much appreciated. We encourage more people to leave a review as it helps new customers gain trust. If you have a tight time frame just pop us a message as we always aim to help.
Thanks again
Diane
Heiko

Rated 5 out of 5 stars

Great Quality and Super Cute!

I really loved the hand written note attached! Also that part of the paper was printed on seed paper was great. That everything is recyclable is another great plus too. But of course the clothes are incredible! Super cute prints, really nice fit and very comfy :))

June 22, 2023
Heikō Clothing logo

Reply from Heikō Clothing

Thanks Tahlia - your kind review is much appreciated. Its great to hear you love our clothes as much as we do !
Kind regards
Diane
Heiko

Rated 1 out of 5 stars

The order did not arrive..

The order did not arrive... Very disappointing.

June 12, 2022
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Reply from Heikō Clothing

Dear Eszter
I was sorry to see that you had an issue with your order in June 2022. We are the new owners (since 2023) and would hope that whatever happened had been resolved successfully. If you ever have an issue please do email info@heikoclothing.com or contact us through the Shopify 'Lets Chat' pop up on our website.
Best regards Diane
Heiko Clothing

Rated 1 out of 5 stars

Very poor

Very poor; no customer service at all

June 8, 2022
Heikō Clothing logo

Reply from Heikō Clothing

Hi Jenny,

We sent you an email about your order to the following address: jmk1974@live.co.uk on the 4th of June and have not received a reply.

Please do get in contact with us through our email: info@heikoclothing.com

Cheers,
Rob

Rated 5 out of 5 stars

Would recomend

My order arrived much sooner that I expected. The print is beautiful and the shirt is of great quality.

April 4, 2022
Rated 5 out of 5 stars

Honest Review

The two Shirts I ordered seem to have been sent immediately after I ordered them, the material is extremely comfortable and the designs look even better than on the screen. And the best thing is that the people behind the brand seem to be seriously concerned about our environment which you can see throughout their products from material usage up to it´s packaging. Thank you. The world needs more of that.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Love it

I bought a shirt for my friend from them and he absolutely loves it. He’s said that the quality is really good, and the design is gorgeous as well. The delivery was very quick too. Overall I’d really recommend this company !

January 5, 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend!

I love my top, usually a size 8 and M fit great as an oversized tee! Great packaging and obsessed with this brand as a whole <3

December 5, 2021
Rated 4 out of 5 stars

Thank you

Thank you! Everything came in fast. No more than 2 weeks. The tote bag looks so pretty and the sweatshirt I ordered is soft and looks very comfy. However, there's one thing I don't like about the sweatshirt - it is not loose at the end. Small or medium size are both very tight for me on the waist. I also wish there are more colours to choose for the sweatshirts like black and white.
Thank you again and I hope I buy more from you :)

November 30, 2021
Rated 5 out of 5 stars

Cool shirt

Cool shirt and everything eco-friendly which is awesome. They also give you something to plant, which is so dope

November 17, 2021
Rated 5 out of 5 stars

Amazing quality, so soft, great designs

I had ordered from Heiko over a year ago and decided I wanted some new colours/designs. I got a blue jellyfish, black oat milk and white time is running out (would also recommend the tree barcode design - its my favourite!). great designs and really well printed. love to see they have put a Heiko print on the inside collar. really really soft high quality material. I'm normally a size 8/10, built like a lanky stick lol and I go for a size small as a kinda oversized, longer t-shirt. Love this brand and their vision, will be a customer for life

October 31, 2021

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