Package arrived promptly in a strong cardboard box, well padded and sealed and it was all from recycled materials. One of the few companies these days that seem to know how to pack an item correctly s... See more
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Company details
Written by the company
Homeware and hardware store in York with a penchant for good design, eco-friendly and useful products.
Contact info
34 Gillygate , YO31 7EQ, York, United Kingdom
- 01904624180
- shop@heima.uk
- heima.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Lovely range of goods available
Lovely range of goods available. Not always easy to find larger enamel mugs added a bottle brush too which looks nice quality although not yet used. Order was well packed and free of plastic and also arrived within the allocated postage time. Would love to visit the shop in person.
Old-fashioned, well-made goods
Writing after my fifth purchase – by now whenever I need some kind of home item I've started to automatically think, hmm, wonder if Heima has a (whatever)? An excellent source for home goods made to an old-fashioned standard of durability and use, but with a nice slant towards brightly modern colours. Good for things that are hard to find anywhere else (e.g. a big enamelled basin). Shipping isn't free but is always sent out startlingly fast and well wrapped in paper rather than plastic rubbish, which we really appreciate.
Dispatched quickly
Dispatched quickly, arrived on time. Easy to track the parcel. Quality items for a reasonable price.
Prompt service
Prompt service. Goods well packaged with recyclable paper. Items are for birthday gift.
Good overall experience
Very easy to order online.
Was kept informed about delivery, which arrived earlier than expected which was great, as a present.
Nice product, nice ethos
Nice product, quick delivery, non plastic very comprehensive packaging. Lovely company
Great shop!
Great stuff. Really good communication and well packaged items. Thanks so much.
The album looks great
The album looks great and id the correct size for a young child however it is very difficult to keep open as it has no proper spine and therefore will not fold flat.
Lovely items at a good price
Lovely items at a good price. The store went out of their way to add an extra item I had forgotten to order in my package so it all arrived together.
Treasure trove
Ordered online and collected a couple of hours later from the shop.
It’s a treasure trove! An easy transaction and good quality goods with eco credentials
Would buy from them again
Great service
Could not possibly have been better
Could not possibly have been better. Professionally packed item delivered (150 miles) to my door almost before I ordered it! (via Royal Mail 48).
Will visit again
Great selection in store and flatmate loved her Christmas gift.
I loved the fact that someone called me…
I loved the fact that someone called me to ask for details of my address so that delivery would be accurate. The products arrived in plenty of time for Christmas and are as advertised.
Great company
Great company, with a fantastic array of items, many of which are difficult to find in this country. Very efficient service and delivery and when I had to return one thing, they were super helpful and it was all processed very quickly and easily. Can highly recommend
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