While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tried to unsubscribe from their spam…

Tried to unsubscribe from their spam emails about a hundred times, but no luck.

May 26, 2024
Unprompted review
heisa.eu logo

Reply from heisa.eu

Beste Evelien,

Wij vinden het jammer voor je dat je deze ervaring hebt. Zou je ons via de mail een bericht kunnen sturen zodat wij kunnen kijken hoe we je verder kunnen helpen?

Alvast bedankt voor je reactie.

Met vriendelijke groet,

HEISA

Rated 1 out of 5 stars

Do not order from heisa.eu

Took forever to deliver (1month), never answered emails or any messages, packaging quality very poor, product has no information on it (labels, logo..).
Probably poor dropshipping scheme.
Avoid.

January 25, 2022
Unprompted review
heisa.eu logo

Reply from heisa.eu

Dear Gaëlle,

We are sorry to hear that you have had this experience with us. We would like to get in touch with you if that is possible with you. Could we reach out to you via e-mail? Please send us a message!

Best regards,

HEISA.EU

Show reviews in all languages. (11 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look