We have been with Heka for years, since their beginning pretty much! They have always been accommodating to our needs as a company. They have a great variety of things you can get through Heka like... See more
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The team love it - they can choose their own benefits rather than us having to dictate it for them. Good range of things available on the platform, with new things being constantly added. Great custom... See more
Our experience with Heka has been fantastic and the feedback from our team has been great. Nadia, our account manager has been wonderful to work with and we always love getting her month suggestions!... See more
Vastly overpriced, then inflated delivery gets added. This site mainly sells to corporations that are interested in flying a health and wellbeing flag for their employees regardless of the fact they p... See more
Company replied
Company details
Written by the company
One platform. Every benefit. Smart personalisation. Heka brings every employee benefit together in one place – and adds every benefit your people will ever need. With smart personalisation, we put the right benefits in front of the right people at the right time, helping teams be healthier and more productive. No more wasted spend. No more underused benefits. Just one platform that drives real impact, boosting engagement, wellbeing, and retention. If it makes your team healthier and your business stronger, it’s on Heka.
Contact info
London, United Kingdom
- sayhello@hekahappy.com
- hekahappy.com
4.4
Excellent
96 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service that needs a little refinement
Heka is a great way to offer employees something to support their mental and physical wellbeing, with multiple options for gym/yoga/therapy and self help as well as some nice food delivery boxes and candles.
However I feel they are lacking variety of services for everyone, as different people find different things relaxing and good for their wellbeing. Not everyone has the mental or physical ability or want to go to gym or join a zoom class.
As a fulltime creative the most important thing for my personal downtime is to do something inspiring, fun and relaxing. Be that going to theatre/movies, reading books, painting or drawing, fun exercise like pole dance, aerial, burlesque or silks. I hope Heka continues to develop their variety of offerings so that it's not such a struggle monthly to find something fun to spend the credit on.
Their website is pretty clear and easy to navigate but lacks some basic features like 'like button' to list your favorites or good filtering to find local companies.
December 17, 2021
Unprompted review
Reply from Heka
Hi Iina
Thank you for your review.
Firstly, we are delighted that you've been enjoying some of our wellbeing products and experiences.
We completely agree that wellbeing is subjective - one size does not fit all :) One of our customer service assistants will be in touch soon with some recommendations based on your creative flare and preferences. We have some incredible sculpting/painting, craft project and dance partners we'd love to introduce you too.
If you still think we're missing something, you can recommend a partner at anytime from your Heka home page. We will send you the link to do so via email.
Speak soon.
The Heka Team
Heka finds everything you need for your…
Heka finds everything you need for your wellbeing.
December 17, 2021
Unprompted review
Reply from Heka
Hi Ramana
Thank you so much for your review.
We are so happy to hear you're enjoying Heka. We can't wait to welcome you back for more wellbeing experiences soon!
Kind regards.
Em
I adore Heka
I adore Heka! The range of activities so vast, I've done things I never thought I'd do! Its so easy and the customer service is a breeze! They have been super responsive with any questions I've had. Can't recommend them enough!
August 16, 2021
Unprompted review
Reply from Heka
Hi Erin
Thank you for your review.
It's great to hear you're making the most of Heka by booking lots of new experiences - variety is the spice of life after all!
We're always happy to help, so if you need any assistance, recommendations or just want to say hello, please drop us an email.
Kind regards.
Emily
Great company perk! Would recommend
Super company perk with so much to offer! It gives me a chance to try new things which I wouldn’t usually. Much better than a standard company gym membership!
August 16, 2021
Unprompted review
Reply from Heka
Hi Charlotte
Thank you for your wonderful review.
We are so happy to hear you're using Heka to try lots of new wellness experiences!
Make sure you come back for more soon - we add new experiences every week so there's always something different to try!
Kind regards.
Emily
It decent service but ...
It decent service but ....
I found everything on website to be quite overprice by simple google search I can do find almost always similar or same product to be cheaper .
there is not enough exiting and If I do find one it is sold out ! website is titled for female audience as male I am very disappointed how little things are there for me !
August 13, 2021
Unprompted review
Reply from Heka
Hi Martin
Thank you for your honest review.
Savings work in different ways for different experiences across the platform, sometimes this means you'll benefit from free shipping or extra services instead of a visible price discount.
To help you make the most of the platform, your account manager will be in touch to offer some personalised recommendations for you. They'll also let you know how you can recommend providers you'd like to see on the platform.
In the meantime, if there's anything else we can do to help improve your experience with us, please do not hesitate to get in touch and we will be more than happy to help.
Kind regards.
The Heka Team
I love using Heka
I love using Heka, it gives me the opportunity to try out things that I would never normally do. The service I receive when contacting Heka with queries is fast and helpful.
July 5, 2021
Unprompted review
Reply from Heka
Hi Emily
Thank you for your lovely review.
We are delighted that you're using Heka to try lots of new wellness experiences.
We look forward to welcoming you back for more soon.
Best wishes.
The Heka Team
Heka is brilliant and a massive upgrade…
Heka is brilliant and a massive upgrade on just offering a free gym membership. The huge range of benefits means that every one of our team can find something that suits their needs and I've had a lot of positive feedback. Also works well for our team based in the office and working from home. Recommended.
June 24, 2021
Unprompted review
Reply from Heka
Hi Chris
Thank you for your review.
We are so pleased you made the Heka upgrade! It's brilliant to hear that you and your team are enjoying our virtual and in-person experiences so much.
Kind regards.
The Heka Team
Heka has something for everyone
Heka has something for everyone. Finally, benefits that I actually want and that work!
June 24, 2021
Unprompted review
Reply from Heka
Hi Henrik
Thank you for your review.
We're delighted that you've found the wellness benefits for you on Heka. We really do have something for everyone.
Happy booking!
Kind regards.
The Heka Team
This is the first time that I have used…
This is the first time that I have used a company benefit and I love it. Lots of variety and different things to do.
June 24, 2021
Unprompted review
Reply from Heka
Hi Chris
Thank you for your review.
It's great to hear you're enjoying the variety of wellness benefits on Heka. We look forward to welcoming you back for more soon!
Kind regards.
The Heka Team
Great company
Great company. Really responsive to any questions and happy to help you get the most out of the platform. Really like the idea too, there are plenty of interesting perks on there.
June 17, 2021
Unprompted review
Reply from Heka
Hi Ede
Thank you very much for your review.
We're delighted you'e enjoying Heka! We look forward to welcoming you back for more wellness experiences soon.
Kind regards.
The Heka Team
Great discounts and good customer…
Great discounts and good customer service.I like browsing the site as they always have new things going on.
Thanks!
June 10, 2021
Unprompted review
Reply from Heka
Hi Maral
Thank you for your wonderful review!
We're so pleased to hear you're enjoying browsing all the new experiences on the platform.
Have a lovely weekend.
The Heka Team
Amazing perk for employees
I love their platform and how their customer support is responsive.
As a HR professional it’s important to see staff also enjoys it and sees the benefits of this perk, and they all seem super happy.
June 10, 2021
Unprompted review
Reply from Heka
Hi Yasmin
Thank you for your review.
We are so happy to hear you love the platform as much as we do!
We hope to see you very soon for your next booking.
The Heka Team
Lots of opportunities
Lots of opportunities, great service and presentation of products. simple and clear, I'm chuffed!
June 3, 2021
Unprompted review
Reply from Heka
Hi Lilla,
Thank you for your wonderful review.
We are so happy to hear you're chuffed with Heka! We can't wait to welcome you back for your next experience.
Best wishes,
The Heka Team
Fantastic company perk
By far the best company perk I’ve ever been given. Fantastic choice of experiences to spend monthly credits on and super easy to use site! I now go to my weekly spin class for free. What more could you ask for?
June 3, 2021
Unprompted review
Reply from Heka
Hi Emily
Thank you so much for your review.
We are delighted to hear how much you enjoy Heka.
Happy spinning!
The Heka Team
A fabulous platform offering quality providers
A fabulous platform, easy to use and the providers I've used, particularly Emma's Yoga, are top notch. I look forward to the beginning of the month in a different way now as I get to choose another treat with HEKA!
June 3, 2021
Unprompted review
Reply from Heka
Hi there,
Thank you very much for your review.
We agree - the beginning of the month is even better with Heka! It's great to hear how much you enjoy the platform and all of the experiences we have to offer.
We will be sure to pass this feedback onto Emma's Yoga too!
Best wishes,
The Heka Team
Helpful company that really wants to improve employee well being
I have access to the Heka Platform through my company. I love the idea and it has really helped me with my wellbeing, helping me to consider wellbeing activities that I have never thought of before. Very easy to use and their team has been very helpful in adding new activities and services that I have recommended.
March 16, 2021
Unprompted review
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