Helena's HouseReviews 

18
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Events & Entertainment

Information provided by various external sources

Beautiful and unusual personalised gifts just for her. Unique presents for Mum's, Aunties, Sister's and that special lady in your life.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(18)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely pendant

Lovely pendant and very pleased with the engraving etc., I feel the chain could’ve been of better quality to compliment it though.

February 28, 2022
Rated 5 out of 5 stars

Instead of just refusing to print a…

Instead of just refusing to print a message that was difficult to work with, the staff were patient and worked with me to get the message readable which turned out perfect. I now have the perfect wedding present for my sister, with a handwritten message from our late mam. I can’t rate this company high enough.

July 31, 2021
Helena's House logo

Reply from Helena's House

Thank you for leaving a review. Glad we were able to sort out the message for you :-)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick efficient delivery. The angel was a First Communion gift, my goddaughter loved it very much :)

July 13, 2021
Helena's House logo

Reply from Helena's House

Thank you for leaving a review. Pleased to hear you were happy with your shopping experience!

Rated 5 out of 5 stars

Fabulous Service

I recently bought a mug from Helena's House and was very impressed with the service. I received a text to make suggestions about the design and position of the wording. Delivery was also very quick. Fabulous service and I would definitely use them again.

June 17, 2021
Helena's House logo

Reply from Helena's House

Thank you for the review. As a small business it means a lot to us!

Rated 5 out of 5 stars

Delivered on time

Delivered on time, product is good quality and as described.

November 22, 2020
Helena's House logo

Reply from Helena's House

Thank you for taking the time to leave your review. It's greatly appreciated.

Rated 4 out of 5 stars

Great service

I was very pleased with the service I received and with the product when it arrived. I can't wait to give it as a Christmas present.

November 12, 2020
Helena's House logo

Reply from Helena's House

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery, beautiful necklace, definitely shop here again and recommend!

November 6, 2020
Helena's House logo

Reply from Helena's House

Thank you for leaving a review. As a small business it's greatly appreciated!

Rated 5 out of 5 stars

Happy customer!!

Ordered a personalised cup & saucer for a valentines gift. Absolutely beautiful. My partner is over the moon with it. Would definitely recommend. Awesome thank you.

February 24, 2020
Unprompted review
Helena's House logo

Reply from Helena's House

Thank you for taking the time to leave a review. It really means a lot to us!

Rated 3 out of 5 stars

Personalised Chopping Board

Personalized chopping board is good quality, even though I like it I'm very disappointed with the size its a lot smaller than expected therefore I think its expensive for what it is.

February 14, 2020
Unprompted review
Helena's House logo

Reply from Helena's House

Thank you for taking the time to leave a review. I've checked the item details on the website and it does give the size of the board.

Rated 5 out of 5 stars

Great quality

Superb personal engraving! Fast delivery and comes in a cute little box perfect for a gift.

September 28, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look