Ordered 2 items. 1 was sent. 2 were charged. No response to all emails sent. Brand is constantly plugged. But service is shocking. Don’t be sucked in. Shocking customer service.
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See what reviewers are saying
Highly recommended, I’ve brought a few items now not only for myself but my Wife and 7yr old son. The products are good quality and fit perfect for both casual and riding. Price is reasonable compar... See more
Very high quality products. Sizing and fit right for average / athletic build. Comfort/style/function 10/10 Fast delivery Some items on sale and good value Returning customer, will c... See more
Helfare are an excellent company. The website is simple to navigate, not fussy, its slick. Easy to order online and the sizing charts are very accurate. I live in NZ. What I ordered from Helfare... See more
Company details
Written by the company
Performance driven MTB apparel and casual wear.
Contact info
Unit 2D, MK45 4DD, Bedford, United Kingdom
- info@helfare.com
- helfare.com
4.0
Great
542 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased the HELFARE frame…
I purchased the HELFARE frame protector. I have a 2019-20 Commencal Absolut dirt jumper. The top tube protector unfortunately was not wide enough and it left half of the side tube exposed. I do not mind it being exposed but it just did not look neat and tidy. I love the design though. Thanks again.
June 25, 2023
Greatest shirts I own
I’ve purchase t shirts and long sleeve t shirts and the material is awesome it’s feels soft and is stretchy so you can move around i them and I live the fit. I also have a heap of riding shirts and and pants and they’ve been awesome too. Just really good all round products
June 24, 2023
They were quick and easy
May 30, 2023
Postage from the UK to the Colonies was…
Postage from the UK to the Colonies was very fast. The jersey itself is very good quality. Exactly as expected from the pictures. And having Helfare merch on my local trails adds 100 cred points
June 2, 2023
The clothing I received was a perfect…
The clothing I received was a perfect fit and of great quality.
The welcome notes and thank you emails really made it feel like a unique and personal purchase.
Great team, excellent product!
May 25, 2023
Loved the signed card it totally made…
Loved the signed card it totally made my 10yo's day!
May 31, 2023
Quality of products are incredible
May 31, 2023
Very high quality products.
Very high quality products.
Sizing and fit right for average / athletic build.
Comfort/style/function 10/10
Fast delivery
Some items on sale and good value
Returning customer, will continue returning as long as the product quality stays high.
Never felt comfort in socks like I have in Helfare. Casual and riding jerseys very comfortable
May 31, 2023
Great quality
Great quality, fashionable and not badly priced.
Fast delivery and the signed photo made my sons day.
Thanks
May 30, 2023
Amazing quality, quick delivery and good deals what's not to like??
Love the personal touch with the sined post card - this is a proper ckithing brand and not just another youtuber trying to profit off merch.
May 30, 2023
I love this website its perfect for me.
I love this youtube matt Jones hes perfekt for some one like me.
May 29, 2023
quick delivery, good product
needed the pants quickly for an enduro race, they arrived within 2 days and fit me perfect, was looking good on the pictures and it did it's job.
May 29, 2023
Amazing products and superfast delivery
May 28, 2023
Great quality mtb clothing..
Great quality mtb clothing... And the long casual white t-shirts are really nice... Delivery was fast and I got a nice signed card 👌😎😎
May 27, 2023
Great fits perfectly
Great it came on time I have been watching Matt since I was like 9 so it is so cool to have some thing from his collection
May 26, 2023
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