Hellobabystore Reviews 3

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Baby Store

Written by the company

Hello Baby Store is a parent run preloved pram store. We specialise in refurbishing luxury branded travel systems to a high quality so the customer receives a near to new condition pram at a fraction of the retail price.


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second hand pram clean

I had my second hand double pram cleaned by Sarah from Hello Baby and the results were amazing! I tried giving the pram a clean myself when I first purchased it but I couldn’t shift the stale smell that it had as it had previously been kept in storage. The pram came back to me and it smells amazing and is spotless! Would 100% recommend Sarah for a good deep clean on your existing pram or second hand pram - she’s amazing and very reasonably priced!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I was going backward and forth if I…

I was going backward and forth if I wanted to buy a new travel system or save money and get a preloved one, This being my second baby I know how expensive it can get and when I came across the pram I wanted and had been searching for on hellobabystore I couldn’t pass it up knowing its had all been cleaned professionally etc had put my mind at ease. The pram’s came quickly and you wouldn’t be able to tell it was preloved my partner had even questioned me on it. I couldn’t be thankful enough and would 100% recommend to anyone.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect!

We had a great experience buying our pram from Hellobabystore!
Sarah was so helpful and couldn’t do enough for us, she even sourced another pram for us when the one we liked sold.
No question was too much and she provided us with extra videos and pictures of the bundle. Everything was really seamless and arrived so quickly, and in perfect condition!
It made buying our pram for our first baby super easy and a lovely experience.
We couldn’t be more grateful!
Hellobabystore also came recommend from my sister & a friend. I’ll be telling all my friends about Sarah too!
Thanks Again!

January 19, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look