Thanks for perfect delivery. It was on time and without any damage. Looking forward to have nice dinners with family and friends in our garden with these new set.

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Delivery was fine, all in order. However when it came to the return process…a total mess: scheduling a pickup via email, paying 30€ for it and waiting around 10 days for the pickup to happen. Meh, won... See more
Fast delivery, good prices and great help with customer service
Price was better than anywhere else for the chair I wanted, customer support was always fast in their reply and answered my questions, delivery had no issues.
Company details
Written by the company
HelloChair is dé specialist in trendy eetkamerstoelen. Vanuit onze winkels in Breda, Bussum, Culemborg en Delft en onze webshop helpen wij klanten om een keuze te maken uit een ruime collectie design eetkamerstoelen. Er zijn eetkamerstoelen voor starters maar ook voor meer ervaren woonliefhebbers: van betaalbaar Dutch Design tot fraaie Scandinavische designproducten. Stoelen die niet alleen comfortabel zitten, maar die zorgen voor goede gesprekken en lang en gezellig tafelen. Bovendien selecteren we alleen stoelen die een lange levensduur hebben, goed voor klant én planeet.
Contact info
Markt 46, 4101 BZ, Culemborg, Netherlands
- 0345-228740
- klantenservice@hellochair.nl
- hellochair.nl
Replied to 94% of negative reviews
Typically replies within 24 hours
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Very helpful
Fast delivery, good prices and great help with customer service
Thanks for perfect delivery
Thanks for perfect delivery. It was on time and without any damage. Looking forward to have nice dinners with family and friends in our garden with these new set.
Trustworthy shop
Price was better than anywhere else for the chair I wanted, customer support was always fast in their reply and answered my questions, delivery had no issues.
Top product
Arrived on time and in perfect condition
Excellent shop
Excellent sales service and great offline shops. 4 stars is because out of 6 chairs I bought one was a bit creased. Maybe not the fault of HelloChair, but still...
We bought a beautiful gardentable
We bought a beautiful gardentable. It was delivered by Goossens, really nice guys! They assembled it which was great.
Good buying experience
Good buying experience. Chairs are easy to assemble. However they are smaller than expected and the hand support is not at a standard height. It's not really a hand support.
Great collection
The range of designs, material and other options available was awesome. The delivery date is at least 3 weeks past that was promised during the sale.
Delivery was fine
Delivery was fine, all in order. However when it came to the return process…a total mess: scheduling a pickup via email, paying 30€ for it and waiting around 10 days for the pickup to happen. Meh, won’t order anything there again.
Very responsive
Communicatie goed
Great look and great quality chairs!
Great look and great quality! happy with the delivery as well — the chairs were assembled at my place by the representatives of the delivery service.
we ordered chairs and did not receive…
we ordered chairs and did not receive the screws to complete the chair had to call twice.. and is know 9 days and still no screws a chair you cannot sit on is useless........

Reply from HelloChair
Trustful vendor
The entire experience was nothing but positive. The chairs are so beautiful!
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