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HelloChair Reviews 1,788

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Thanks for perfect delivery. It was on time and without any damage. Looking forward to have nice dinners with family and friends in our garden with these new set.

Rated 3 out of 5 stars

Delivery was fine, all in order. However when it came to the return process…a total mess: scheduling a pickup via email, paying 30€ for it and waiting around 10 days for the pickup to happen. Meh, won... See more

Rated 5 out of 5 stars

Price was better than anywhere else for the chair I wanted, customer support was always fast in their reply and answered my questions, delivery had no issues.

Company details

  1. Furniture Store

Written by the company

HelloChair is dé specialist in trendy eetkamerstoelen. Vanuit onze winkels in Breda, Bussum, Culemborg en Delft en onze webshop helpen wij klanten om een ​​keuze te maken uit een ruime collectie design eetkamerstoelen. Er zijn eetkamerstoelen voor starters maar ook voor meer ervaren woonliefhebbers: van betaalbaar Dutch Design tot fraaie Scandinavische designproducten. Stoelen die niet alleen comfortabel zitten, maar die zorgen voor goede gesprekken en lang en gezellig tafelen. Bovendien selecteren we alleen stoelen die een lange levensduur hebben, goed voor klant én planeet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Trustworthy shop

Price was better than anywhere else for the chair I wanted, customer support was always fast in their reply and answered my questions, delivery had no issues.

January 28, 2026
Rated 4 out of 5 stars

Excellent shop

Excellent sales service and great offline shops. 4 stars is because out of 6 chairs I bought one was a bit creased. Maybe not the fault of HelloChair, but still...

June 5, 2025
Rated 4 out of 5 stars

Good buying experience

Good buying experience. Chairs are easy to assemble. However they are smaller than expected and the hand support is not at a standard height. It's not really a hand support.

February 26, 2024
Rated 4 out of 5 stars

Great collection

The range of designs, material and other options available was awesome. The delivery date is at least 3 weeks past that was promised during the sale.

November 17, 2023
Rated 3 out of 5 stars

Delivery was fine

Delivery was fine, all in order. However when it came to the return process…a total mess: scheduling a pickup via email, paying 30€ for it and waiting around 10 days for the pickup to happen. Meh, won’t order anything there again.

June 15, 2023
Rated 2 out of 5 stars

we ordered chairs and did not receive…

we ordered chairs and did not receive the screws to complete the chair had to call twice.. and is know 9 days and still no screws a chair you cannot sit on is useless........

March 28, 2023
HelloChair logo

Reply from HelloChair

Hello,

Thank you for posting your experience with us.

We are sorry to hear that the experience was not satisfactory. I see that everything has been resolved.

Sincerely,
Team HelloChair

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