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Rated 5 out of 5 stars

Just booked a ticket for myself, my 2 young kids,, my mum and sister to go to my Grandmother's funeral using a travel voucher i got given for cancelled during 2020 lockdown. Was very lucky to have 2... See more

Company replied

Rated 1 out of 5 stars

They are a con, scam company. Led us to believe and sent confirmation of round trip flights but sent a false email unknown to us. When checking return flights nothing was booked, we had to purch... See more

Rated 1 out of 5 stars

If I could select minus stars I would! We booked flights in 2022, they made an error and issued us vouchers. We decided to use the vouchers for our honeymoon, however the service has been absolutely a... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the quality of service and customer care provided by Hello Fights team and in particular my consultant Mr John Whiteman. This is a very professional company who followed thr... See more

Company details

  1. Airline Ticket Agency

Information provided by various external sources

We offer expert and well-trained travel agents for Hello Flights from London, UK who will guide through to the best deals.


Contact info

3.6

Average

TrustScore 3.5 out of 5

413 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Defrauded by Helloflights

I do not know why some commentators will be given Helloflight 5 stars .
Mr Frank Frauded me with I have sent the evidence to Trustpilot that money was received from me and the receipt given to me. These guys denied that no booking of me was found in their system when Helloflights and exchanged conversations before and after you cancelled the flight and you refused to refund my money transferred to your company account.
I will be back here to prove to you that the company does not worth our services. Am almost done with them the consumer’s right are working on the case, searching if they’re part of British travel agents.

This is extortion .

January 18, 2024
Unprompted review
Helloflights logo

Reply from Helloflights

Dear Customer,

Thanks so much for your kind review.

Regards
M.Junaid Khan

Rated 1 out of 5 stars

Helloflights and flight clicks are scammers

Don't deal with this company if you don't want to part ways with your money.
I paid a deposit of £100 to secure a flight booking, 2 weeks later I was informed that the airline won't be operational for my returned leg.
I decided to check with the airline which turned out to be false.
I called Helloflights back to inform them about my findings and they told me they'd get back.
Helloflights did get back to me with another lie, they booked the flight with the returned leg being opened and they requested for payment of the balance.
So, I decided to check with the airline before paying the balance. Sadly, I found out that they only booked for one way ticket and nothing like "open return" ticket.
I've now requested for my deposit which they said it's not refundable.
These guys are scammers and they are very good at it.
Don't let your money gets into their hands.
Please note that Helloflights guys are the same as flight clicks. They're using multiple websites to syphon innocent people's money.

November 28, 2023
Unprompted review
Helloflights logo

Reply from Helloflights

Dear Shamla,

Please provide your complete details along with name, name and number and out quality assurance team will sort it out within 72 hours.

Best Regards
Customer Care Team

Rated 5 out of 5 stars

Best customer Approach

I was very sceptical about buying this ticket from Ramsay because of my previous experience that was awful. However, Ramsay reassured me and gave me the confidence via confirmable proof that I am safe to pay and book my ticket with flight tours limited, and I am 100% satisfied for the treatment I received from Mr.Ramsay.
Obichere Ijeh
Thank you.

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Frank has been very professional

Frank has been very professional, helpful, patient and provided an amazing service to me while dealing with my booking. Extremely recommendable and I will definitely book with your service again.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional travel agency

I'm glad I booked my tickets with hello flight,Ramsay was very efficient and patient. I look forward to booking more flights with them. Go hello flight! You guys rock!

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

keenness to please…

There seem to be a keenness among the staff, especially John Whiteman & Ravi, to ensure they leave their customer satisfied.

October 30, 2023
Unprompted review
Rated 2 out of 5 stars

Disappointed as I have already booked a…

Disappointed as I have already booked a flight with helloflights and I was not informed this flight has been cancelled until I called as I could not see the booking online now I am being made to pay higher fare for a different airline what’s the guarantee that this will not get cancelled again

October 5, 2023
Unprompted review
Helloflights logo

Reply from Helloflights

Hi,

There is no such booking with this name.
IF you ever book with us then send us your details via email or call on 0203 8659117

Regards
Customer Care Team

Rated 5 out of 5 stars

I was very impressed with the quality…

I was very impressed with the quality of service and customer care provided by Hello Fights team and in particular my consultant Mr John Whiteman. This is a very professional company who followed through on every arrangement agreed in a timely manner. I strongly recommend Hello Flights service and I shall use them again.
Miss F Thomas

September 22, 2023
Unprompted review

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