Great for cutting down on the 'What's for dinner?!' conversation!! Easy to follow recipes. Good choice of calorie controlled meals with all macros in app so handy for healthy meals. Only downside is t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love Hello Fresh I find the flavours and variety great and it really keeps me on track cooking nice meals each day. It would have been a 5 star review but I feel like the portion sizes are sometimes... See more
Company replied
This is a great concept, the food is high quality, fresh and delivered exactly as advised. Only issue I had was I only had to look at the website and I received a delivery. No “check order” or “pay”.... See more
Company replied
Step by step instructions where generally good but could be clearer in certain recipes. Some steps probably could be changed around as products that cook fast go cold while continuing on with other s... See more
Company replied
Company details
Written by the company
You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland
Contact info
Ireland
- hellofresh.ie
3.8
Great
3K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ditching the guesswork
Only started with hello fresh last week, but so far so great! Decided to try it out postpartum as life is hectic enough with a new baby so taking the guesswork out of dinner seemed a good idea. The family has loved all the meals from the first box, and are even willing to help with the cooking now. Would definitely recommend Hello Fresh to others.
February 19, 2026
Reply from Hellofresh Ireland
Hi Ms. Rebecca,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
10 out of ten for choice, taste and cooking instructions
Choice of meals is really good. Meals are always tasty and cooking instructions are idiot proof. An excellent way to learn how to cook
November 27, 2025
Reply from Hellofresh Ireland
Hi Bill,
Thank you so much for the five stars!
We are delighted to hear that our boxes are working for your household!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
- Ann💚
The Hellofresh Team
I'm very happy with this company
I'm very happy with this company, the food is always fresh, easy to follow recipes and timely delivery.
February 3, 2026
Unprompted review
Reply from Hellofresh Ireland
Hi Gosia Ndubuisi,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Excellent fresh food delivered to your…
Excellent fresh food delivered to your door.
February 17, 2026
Unprompted review
Reply from Hellofresh Ireland
Hi Mrs Butler,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I am an avid gym goer
I am an avid gym goer, hello fresh has made it so much easier for me to cut weight. Normally when I'm bulking it's fairly easy and doesn't require much effort. However, the real area where it shines is when I'm trying to cut weigh, hellofresh has made it so much easier to track calories and protein. They are also available on food tracking apps making the whole thing seamless. Currently I've lost about 4 kg 2 months especially after Christmas. This is really good! It allows me to continue to cook the things that I love and to try new dishes and have variety in my life rather than endless calculations or cheap meals or easy ways out. Currently I am buying about 30 to 40 meals every two weeks which I cook in batches and eat. Quit my normal breakfast everyday and it's just simple and no stressing
January 5, 2026
Reply from Hellofresh Ireland
Hi Jordan Hutchinson,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Reply from Hellofresh Ireland
Hi Siobhán O'Connor,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Deliciously composed meals
Deliciously composed meals , it's great to discover new tastes and also eat healthier.
October 4, 2025
Reply from Hellofresh Ireland
Hi Justyna Krawczyk,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I use hello fresh for controlled…
I use hello fresh for controlled portions and calorie count. Ingredients are usually fresh and good quality. All ingredients are pre measured so easy to cook
February 12, 2026
Reply from Hellofresh Ireland
Hi Kevin Carroll,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Lifesaver as well as timesaver.. Laura
My husband and myself have been getting a box for two, five days a week for the last 2/3 years, we were easy converts.... Since our children have left the whole hassle of trying to decide what to cook or planning meals has been removed, we definitely have less waste, and our fridge it less full of half eaten food. We can actually add our daughter when she is around by adding to some of the ingredients. There has been a slight change recently for a special offer for the first time in two years i was missing an ingredient,... and loose items were within the box ... in the menu choices items that were previously included are now shown as additional choices making it more complicated when ordering. We like the vegan options and they are more frequent for the better value boxes, however we are saving big time on the cost , there is no way we could manage five meals for the same amount and since we dont go to the supermarket we dont pick up the additional items. i find the hardest thing to remember is to change the order for the following week. I am still delighted to follow the recipes and still heartily recommend it to friends, particularly for a couple.
February 5, 2026
Reply from Hellofresh Ireland
Hi Laura,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Missing ingredients and gone off food
While the recipes are tasty, we had several issues with Hello Fresh and will not be ordering again. We were missing ingredients from 3/4 of our meals, and they were key ingredients like the beef, the pasta, etc. This is meant to be convenient but it's not convenient when you have to go to the shop every night to grab something. On our turkey mince, the best by date had been removed. It was paper on the packaging and the part the showed the actual date was gone. We trusted the company and ate it 2 days after we received it, and my husband and I both got sick after that meal. Not worth it at all, you can get the recipes online.
February 9, 2026
Unprompted review
Reply from Hellofresh Ireland
Hi Brittany Stark,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
I like the variety of food and the easy…
I like the variety of food and the easy to follow steps. There have been some issues with the veg not being as fresh as it possibly could be.
November 28, 2025
Reply from Hellofresh Ireland
Hi Michelle,
Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.
If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊
Here’s to more tasty, hassle-free meals ahead! 🥗✨
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I’ve used Hello fresh a lot
I’ve used Hello fresh a lot. I have the meals twice a week for two people. It’s so handy. Everything you need is in a bag freshly packed ready to use. Just follow the recipes, very easy to follow.
My husband likes to cook them too.
June 4, 2025
Reply from Hellofresh Ireland
Hi Linda Jackson-Ryan,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I cancelled my subscription and in 3…
I cancelled my subscription and in 3 days hellofresh have tried to take out payment 83 times from my revolut account. Luckily I have blocked payments after food did not arrive fresh in my first ever order. The broccoli was well past use by date. Won't be trying again unfortunately
February 15, 2026
Unprompted review
Reply from Hellofresh Ireland
Hi Ken,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best
Portia💚
The Hellofresh Team
Best service
I am now a long-term customer of HelloFresh. I have used a lot of pre-prepared delivery services in the past, but none have come close to Hellofresh.
I purchase my meals and make my meals every day, very satisfying.
You end up saving a lot of money not purchasing unnecessary food and everything is fresh (not processed).
Delighted to still be a customer and enjoying amazing meals. Only suggestion would be to reward long-term customers maybe.
February 14, 2026
Unprompted review
Reply from Hellofresh Ireland
Hi Denzil,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Delicious easy to follow recipes
Delicious easy to follow recipes. Plenty of food. Great quality. I couldn't ask for better.
February 5, 2026
Reply from Hellofresh Ireland
Hi Clare,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Not loving it at the minute was cheated…
Not loving it at the minute was cheated out of my welcome gift and my pricing is all over the place at the minute was supposed to be half price boxes and I’m paying upwards of €34 for two meal and supposed to be free treats …. I’m going to do two more week give it the benefit of the doubt no one to help and when Patrick did come through on the chat bot he was less than helpful need to do better menu is good and Ingredients are good too, customer service is shocking !
February 9, 2026
Reply from Hellofresh Ireland
Hi Catherine Connolly,
Thank you so much for bringing this to our attention!
It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
All the best,
Portia💚
The Hellofresh Team
Great for cutting down on the 'What's…
Great for cutting down on the 'What's for dinner?!' conversation!! Easy to follow recipes. Good choice of calorie controlled meals with all macros in app so handy for healthy meals. Only downside is the veg portion can be lacking for my tastes and quality can be poor sometimes. Good customer service with giving refunds for gone off products. Deliveries usually use DPD so reliable.
December 4, 2025
Reply from Hellofresh Ireland
Hi Customer,
Thank you for taking the time to leave us a review, we really appreciate your feedback!
We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Thanks again for your support, we hope to serve you again soon!
Warm regards,
Ann
The Hellofresh Team
Easy, Convenient, Delicious 😋
HelloFresh changed my cooking experience. I am now actually excited to get home after work and cook!
It do not need to worry and plan dinner for the evening, or go to shop for ingredients. It makes like so much easier.
On top of it all, we are a family of 4, and we get 4 meals a week and it works so well, and also very cost effective!!
Best yet, I do not have a fridge full of left over which gets wasted!!
I wish I started this sooner!! Highly recommend!!
Did I also mention the meals are delicious?? And did I say anything about the huge variety of recipes to choose from??
Just amazing in all aspects!! 10 out of 10!!
February 5, 2026
Reply from Hellofresh Ireland
Hi Michelle,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
I love how easy it is to just get home
I love how easy it is to just get home, take my ingredients out and cook a nice meal! I usually don’t cook because I have no time and trying to figure out what I want to eat and then buy all ingredients can be taxing. I’ve only done HelloFresh for a week and I’m waiting for this week’s box but I enjoyed making my own meals and they were delicious
February 12, 2026
Reply from Hellofresh Ireland
Hi Ralitsa Nikolova,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
Absolutely love Hello Fresh
Absolutely love Hello Fresh, It’s like eating restaurant quality food at home. Every meal is tasty and the portions are very generous
February 13, 2026
Unprompted review
Reply from Hellofresh Ireland
Hi Jane Guerin,
Thank you so much for the five stars! ⭐
We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚
We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!
If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.
Happy cooking! 😊
Portia💚
The Hellofresh Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.