Hellofresh Ireland Reviews 3,163

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,136 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often highlighting the high quality and freshness of the ingredients. People appreciate the user experience, finding the recipes easy to follow and the variety of meals excellent, which helps reduce food waste and makes cooking enjoyable and less stressful. However, some people were dissatisfied with the delivery service, mentioning issues like late arrivals, missing items, or incorrect addresses. Some reviewers also noted concerns with the quality of certain ingredients, such as chewy chicken or vegetables that spoiled quickly, and occasionally found portion sizes to be small.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praise the high quality and freshness of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality and freshness of the... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the reliable... See more

User experience

Users describe positive interactions with the user experience, often highlighting convenience and ease. Many... See more

Order

Consumers find order to be ambiguous, with some reporting issues like missing food, unexpected orders, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for cutting down on the 'What's for dinner?!' conversation!! Easy to follow recipes. Good choice of calorie controlled meals with all macros in app so handy for healthy meals. Only downside is t... See more

Company replied

Rated 4 out of 5 stars

I love Hello Fresh I find the flavours and variety great and it really keeps me on track cooking nice meals each day. It would have been a 5 star review but I feel like the portion sizes are sometimes... See more

Company replied

Rated 4 out of 5 stars

This is a great concept, the food is high quality, fresh and delivered exactly as advised. Only issue I had was I only had to look at the website and I received a delivery. No “check order” or “pay”.... See more

Company replied

Rated 3 out of 5 stars

Step by step instructions where generally good but could be clearer in certain recipes. Some steps probably could be changed around as products that cook fast go cold while continuing on with other s... See more

Company replied


Company details

Written by the company

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

I wanted to look up the meals to see…

I wanted to look up the meals to see what would suit me, unfortunately I was asked to to put in the dates I want delivery on then I was asked to put in my bank card details , I hadn't even got the option of looking up recipes first, who puts in bank details before they see what they are buying, so just got off the app once they asked for this. I thought this was a very weird way to sell the products.

March 26, 2026
Unprompted review
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Siobhain!

Thanks for bringing this to our attention!

If you would like to check out our recipes you can find these by clicking on "Our recipes" on our homepage or visit: https://www.hellofresh.ie/menus

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Rated 3 out of 5 stars

Would appreciate alot if you have more…

Would appreciate alot if you have more high protein low calorie options

Many weeks i am struggling to pick options

March 5, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Aashish,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Rated 5 out of 5 stars

Good quality ingredients and good recipes selection

The ingredients are good quality and locally sourced, there are many recipes to choose from and they are all tasty. Then, the ingredients provided are precise.

September 26, 2025
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Barbara,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Rated 5 out of 5 stars

Lovely food

Lovely food
Does exactly what it says

February 5, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Brenda

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 4 out of 5 stars

Recipe cards are very easy to follow.

Recipe cards are very easy to follow.
Hacks, addding tumeric to rice, great.

February 2, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Helen

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Everything good and fresh

Everything good and fresh

March 12, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi William

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Excellent experience with Hello Fresh.

Arrive on time. Good variety of menus.
Everything except salt, pepper and olive oil included.
Very well laid out cooking instructions.
No food waste. 👍

February 23, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Stephen

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Great menu choices fresh ingredients …

Great menu choices fresh ingredients easy instructions to follow

March 20, 2026
Unprompted review
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Issie

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 4 out of 5 stars

The box arrived to my house

The box arrived to my house, the bottom of the box was wet and the ice bags were both torn making the bags of ingredients wet. This is my first week and I hope that it does not happen again

March 12, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Mary

Thanks so much for giving us a try. We do apologise for the experience you have had.

We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

The box arrived on time

The box arrived on time. Well packed & presented. Clear recipe instructions. Ingredients were excellent

March 13, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Colm

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

There has been no food wastage

There has been no food wastage, this was one of the main reasons for using hello fresh. The quality of the vegetables are way better than that in the supermarket another reason I tried out hello fresh. My 10 year old son is great for eating vegetables and trying out new dishes, he has been loving the 4 days we use hello fresh. We have always cooked from scratch in our house and you do get a block sometimes when it comes to new dishes, hello fresh has plenty of dishes you'd never think of, that has been a lot of fun for us at dinner time.

March 13, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Michelle

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Time and easy follow

Great delivery service qualityeasy irdering

March 15, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Alison

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 4 out of 5 stars

I love the food great

I love the food great. Great for creating less weight easy to cook tasty food. Just wish there was a way to take out maybe one or two ingredients out of each recipe say like a cucumber or whatever otherwise I love this service comes on time each week fresh good food

January 20, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Aideen

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Delivery is spot on

Delivery is spot on. And choice of menus extensive

March 3, 2026
Unprompted review
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Yvonne Barry,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Rated 5 out of 5 stars

Really enjoying the Hello Fresh…

Really enjoying the Hello Fresh experience. We are saving a fortune and wasting very little groceries

March 20, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi YVONNE BARRY,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Rated 1 out of 5 stars

I only returned to Hello Fresh this…

I only returned to Hello Fresh this week and will now be canceling as i was charged twice and was never contacted only i checked my bank and it will take 10 days to refund i will be leaving a review on Trustpoilt

October 3, 2025
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Deirdre Moore,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Rated 1 out of 5 stars

I signed up once and cancelled the…

I signed up once and cancelled the plan. After a while, they contacted me offering a discount. I said I didn't want it because I was out of Dublin, but they reactivated my subscription without my permission anyway.

March 18, 2026
Unprompted review
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi ais Martini,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Rated 5 out of 5 stars

fresh mealtimes

Fresh ingredients, no Waste,quick and easy to cook,and all meals very tasteful

March 8, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Maria

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 5 out of 5 stars

Great step by step instructions

Great step by step instructions. Spices make all the dishes. Loads of options to choose from.

March 5, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Bee

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Rusty💚
The Hellofresh Team

Rated 4 out of 5 stars

Is no so good coz I can’t get box fir 3…

Is no so good coz I can’t get box fir 3 ppl
Family of 2 and kid

March 6, 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Darya

Thanks so much for giving us a try. We do apologise for the experience you have had.

We would love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Rusty💚
The Hellofresh Team

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