While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
JINTENG™GROUP was established in 2017. We offer top-quality bags, clothing, and the best customer service at affordable prices to our customers. If you've heard of us before, you probably know that we have a good reputation in this industry. We're delighted to hear any feedback from you and glad that you enjoy our products and services!
Contact info
86 Gerrard St, 86 Gerrard St, EC6E 1ZJ, London, United Kingdom
- +13322701495
- xiaolan@jintengbag.com
- helloherbag.com
People also looked at
The best quality on the net.
November 23, 2023
Great quality
Great quality, great company, great customer service! My husband is very satisfied with his shoes! Highly recommended. My next step is to purchase their handmade bags, and I hope the quality is as good as the shoes I bought! ������
October 23, 2023
THEY ARE AMAZING!
They are truly amazing! They not only send you on-site pictures for your approval before shipping but are also very friendly, constantly available to support you, and easy to contact. In addition, the quality of the handmade bags is incredible, and they even arrive ahead of schedule! Highly, highly recommended ❤️.
October 21, 2023
Always a fantastic experience!
It's always an excellent experience. I have ordered from them 5 times for my family, and each time has been outstanding. I really appreciate their communication via WhatsApp during order preparation and the quality check pictures they send. I love this website and highly recommend it!
October 21, 2023
Reply from JINTENG™GROUP
Dear! Thank you for your support and trust.
I really don’t know where to start but…
I really don't know where to start, but the quality is amazingly impressive, the prices are the best, and most importantly, the customer service from Xiaolan is extremely fast and she is the friendliest person you can encounter. I 100% recommend!
October 18, 2023
Reply from JINTENG™GROUP
Thank you!
Very good customer service
Very good customer service, the sellers are very cooperative and friendly. I had some initial doubts, fearing I might get scammed, but when I saw they use PayPal for payment and their customer service Xiaolan chatted with me for a long time, I felt she was an honest person, so I decided to take a chance, and it was worth it. The quality is very good, and the goods were delivered as promised. You won't regret your purchase.
October 18, 2023
Reply from JINTENG™GROUP
Thank you for providing us with feedback. You can contact our online customer service to receive a $25 discount coupon for your next purchase. Thank you.
I have to admit
I must admit, I was quite skeptical at first, but they support PayPal payment, so I felt it was secure and gave it a try. It was the wisest decision I could have made. From the moment I placed my order, Xiaolan from Jinteng kept in touch with me, updating me on the order's status, and had a very good attitude. If I have the chance, I will definitely purchase from them again.
October 15, 2023
Reply from JINTENG™GROUP
Thank you for your feedback; these are all things we should be doing.
First time using Jinteng...HAPPY CUSTOMER
I had never heard of nor used helloherbag before. For my first experience, I have ZERO complaints. From start to finish, it did not take long for me to get my bag, the quality is high exceeding my expectations, the team members kept in constant communication with me, for the money, I'm very pleased with the service offered. Will definitely buy from them again.
October 12, 2023
Reply from JINTENG™GROUP
Thank you! We appreciate your support and trust. We value every customer who places an order with us, and we ensure that all products are of high quality. We carefully inspect each batch of goods before delivery because we can't betray their trust. Looking forward to our next encounter!🥰
Authentic Authentic Authentic!
Authentic Authentic Authentic!!!! I've bought several Sneakers for myself, my wife and my daughters from Jinteng. Grade A Quality!! Customer service is Top Notch!! from start to jinteng. Thank you,
October 12, 2023
Reply from JINTENG™GROUP
Thank you for your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.