The lemon is absolutely incredible. The O's are out of this world with it. Best purchase ever. My jaw literally dropped and I cried! Didn't know this kind of pleasure could exist. Better later than... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Hello Nancy is an intimate wellness brand for the curious (and a little clueless). We make beginner-friendly toys that are as cute as they are powerful — designed to help you explore your body without shame, pressure, or awkward packaging. Whether it’s your first vibe or your fifth, we’re here to make feeling good feel easy.
Contact info
United States
- hellonancy.com
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smaller Clitoris? This is for you.
Fast Shipping! I purchased the Nancy Lemon.
This product has many settings and works. The hole that stimulates the clitoris seems smaller than most products similar to this one. I have numerous clitoral stimulators. My favorite was the Satisfyer Traveler which was discontinued. Since then I’ve purchased many online and in stores. I took a chance with the Nancy Lemon because I did a search on stimulators for small clitoris and this came up. I’m glad I did, this Lemon doesn’t disappoint. Like any toy you have to find your preferred setting. It has a constant unwavering setting ( my favorite) and a variety of other settings. My sensitivity is between 2 levels. The nice thing about the lemon in this case is that you can hold it above the clitoris and barely brush against it. It doesn’t have to be pressed onto you. But you can do that too if you need that force. The lemon shape is easy to hold and I don’t find my hand cramping.
If you are a woman who has had changes and shrinking of your clitoris due to hormonal changes, this product is worth the price. None of my other toys have stimulated me so well. The best way to describe is It left me with post orgasm pleasure shocks through my lower body for several minutes after. I haven’t had that in such a long time. It performs thoroughly. I try to use it daily.
I’d give this 5 . The only reason I gave it 4 is the power , setting button is closer to the tip than I’d like. I wish it was a bit further back. It can be distracting to try and find the button during playtime. It also isn’t whisper quiet.
Purchased for my wife as there have…
Purchased for my wife as there have been....difficulties due to medication. The Lem did the trick to the point where she said" I want to buy stock in that company" . In short...as advertised....well done!
💛The reviews don't lie💛
Im very picky about these specific types of toys but this one DELIVERS! i love spemding time with lem💛 it has intensity that makes it one of the best toys on the market, and it works super well for those with bigger clits which i was a little worried about with toys like this. Absolutely worth the money and the packaging is sweet and discrete💛
Just do it!!!
I was skeptical at first but I went for it and I AM. NOT. DISAPPOINTED. This magnificent little lemon sucked the soul from my body. 10000/10 and I told alllllll of my friends!!!!
Married 20 years
Having been married for 20 years now, our journey with “marital aids” has had its ups and downs. We started with just a plain old stick vibrator. Since then we’ve tried dildos, beads, rings, e-stim, and countless other devices and toys including other clitoral stimulators.
However, after reading the reviews and watching the videos, I thought I would order the Lemon for her.
To say she was extremely happy would be an understatement. It is the only device she uses now. It’s on the charger 24x7.
The others are all now collecting dust.
Thank you for bringing true pleasure to my lovely wife!
sweet lemon experience
I was pulled in by social media and I'm glad I was! The Nancy lemon is my first adult toy! It has been a great intro. I was telling a friend about how discreet it was. Is it a lemon, is it a fake lemon, is it a toy, is it cake? I messaged the company and they responded prompt. My only pitfall with the lemon is that it doesn't always stay charged long enough for me to get off! That may be a me thing though--- on medications that take time. Its frustrating to get close and have it power down! womp womp., but it doesn't happen all the time only now and then.
Great experience
I had an issue with a product and they fixed it right away. No hassles back and forth they sprung right into action to make sure that I was a satisfied customer. Kudos to great customer service. They are a company that stands behind their products.
I contacted Hello Nancy the same day I…
I contacted Hello Nancy the same day I received my item because it was not what I expected. I emailed immediately requesting a return and a full refund, and I already have the unused item ready to ship back.
I initially received a quick and helpful response from Momo, who was great and escalated my case. However, since then I have been waiting over 48 hours with no further updates. It now feels like I’ve been left without communication, and there is no customer service phone number to follow up with directly.
While the first response was prompt, all follow-up emails after that have gone unanswered, which has been frustrating given I am trying to resolve this quickly and properly.
I’m still hoping for a resolution, but better communication and follow-through would really improve the customer experience.
**update, after telling me they could not give me a refund they made an exception. While appreciated the process was frustrating . Also, if they give 100 percent guarantee the first 30 days they should at least let you view the product even if the bag is sealed. You cannot even see the product. That was my recommendation to them

Reply from Hello Nancy
Excellent Customer Experience
The entire purchasing process was seamless. There was a ton of information provided regarding how to use and care for the product. I honestly just loved everything about my purchase from start to finish and can truly say this was only the first, it won't be my last!
Great products and an even better team
Great products, fast shipping, honest marketing and extra tips and tricks for using the product effectively included free
Wow!
Wow. I can’t even. This is the BEST experience I’ve had in my 52 years, HIGHLY recommend the Lem!
Product 5/5 but customer service 0/5
Product 5/5 but customer service 0/5. I have tried to contact them through email, facebook, and instagram to no avail.

Reply from Hello Nancy
Buyer beware
Dont waste your money with this company if you value customer support and good business practices.

Reply from Hello Nancy
My experience with the Lemon has been…Amazing
My experience with the Lemon has been out of this world. I am 51 and perimenopausal. It is difficult for me to achieve an orgasm, but with the Lemon that took absolutely no time at all. I’ve already told my friends about it. I highly recommend this product to anyone and everyone looking for the best of the best.
Little lemOon
Ordering was easy and shipping was fast. I was hesitant about spending that much on just a toy (habitual cheap vibe purchaser here) and figured it was just going to be a waste of money. I am pleased to say its definitely a toy I've reached for multiple times. There wasn't much of a learning curve and after soaking a towel on the third round I was quite impressed. I wish there was an up and down button to set the intensity because I still want to feel it even after that moment but not at the higher strength. Overall I recommend and would even tell my friends
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







