Originally I called it seemed to me that is scam but gradually i come know that it is not scam and i was feeling confirmable . One more that i want to add i was having a hard time understanding Jenni... See more
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At first I was scared that something is being taken out of my data files but as the process progressed, I can tell that Steve is doing his great job. Steve is very knowledgeable, understanding, patien... See more
Today I called Support Nerds for my monthly maintenance. I also had some issues with Messenger on my old and new IPads. Jim was able to do the monthly maintenance and was able to explain my problem wi... See more
I enjoyed working with Victor, my technician. He was very thorough, considering that there was so much involved. I've used Hello Nerds several times in the past months and always get good results. Tha... See more
Company details
Written by the company
Hello Nerds offers trusted IT assistance across United States and Canada. We provide affordable on-site & remote tech services including TV mounting, computer repair, smart home device set up & installation, WiFi & network configuration, device optimization, IT support services and much more. Get instant help for your tech problems - on-site or in-store with excellent customer satisfaction.
Contact info
39 Durward Place Unit 2, N2L4E5, Waterloo, Canada
- (888) 878-0593
- info@hellonerds.ca
- hellonerds.ca
No history of asking for reviews
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I had a very good experience with your…
I had a very good experience with your technician Amelia. She was very professional and answered all my questions. I am very satisfied.
Brahm Bhalla
I appreciate all the help I got from…
I appreciate all the help I got from Hello Nerds. She was very informative and very patient with me.
Representative was extremely…
Representative was extremely knowledgeable and courteous and I enjoyed working with her
It would so very great if everyone…
It would so very great if everyone treated me as well as I was treated today. This service has been one of the best I have received in a long time. A special thank you to Amelia.
verysatified very helpful and pleasant
Amelia from Hello Nerds is a very…
Amelia from Hello Nerds is a very skilled and professional problem. Really fixed my problems in atimely manner and helped me with my email recovery.
Excellent service!
great job.......
Amelia from Hello Nerds took her time…
Amelia from Hello Nerds took her time to correct all the problems and now my computer is working fine again!
like every time I need help
like every time I need help, amelia gave me excellent help and with great patience and knowledge.i thank you for her and your program, ellen Massoud
The service has been excellent as…
The service has been excellent as always!
Very professional and efficient.
Today I called Support Nerds for my…
Today I called Support Nerds for my monthly maintenance. I also had some issues with Messenger on my old and new IPads. Jim was able to do the monthly maintenance and was able to explain my problem with IPads and give me useful advice to correct problems. I really appreciated Jim's patience and experience in these matters.
Amelia was good
Amelia was good, as usual. A lot of work corrected the problem.
Victor downloaded Jw.library ,google…
Victor downloaded Jw.library ,google account, YouTube, for my new Dell computer, Mr. Victor was very professional and knowledgeable concerning his computer program. extremely patience and kind.
I received excellent service from Tech
I received excellent service from Tech, Amelia. Very patient and provided direction with use of Google Translator, helped change language setting and gave me options to purchase product to cover Desk top.
Job well done by Amelia
There was no issue with the computer
There was no issue with the computer. I was just checking to make sure everything is fine. Great company, great service!!
Amelia from Hello Nerds has been great!
Excellent service and very…
Excellent service and very professional!!
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