Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... See more
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Best prices online, easy to use website and reasonable delivery costs. Really well packaged!
I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... See more
Company replied
I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... See more
Company replied
Company details
Written by the company
Your one stop K-Beauty Shop
Contact info
South Korea
- info@helloseoul.co.uk
- helloseoul.co.uk
Delivery came super quick
Delivery came super quick! When I placed my order it said it would take 2/3 week to come to the UK but it only took 5 days! No damage to products and there brill! Would recommend ordering from here

Reply from Hello Seoul
Very good and prompt service
Has very good and prompt service. Package got lost but seller was kind enough to offer a small % for repeat purchase and expedite the delivery. They were gifts so glad it made it the second time.

Reply from Hello Seoul
Brilliant …
I’m really amazed at the great service they provide. I ordered thinking I will not have it for Christmas but it arrived before! Also, thank you for the freebies! I will order from you again!

Reply from Hello Seoul
Yes, I will be ordering again
Amazing deals and the products came securely wrapped. I recieved a lot sooner than I was expecting! So happy!

Reply from Hello Seoul
HelloSeoul - PERFECT
I received my items extremely fast, considering it came from South Korea and I even got 2 free face masks with it which I am excited to try , I will be giving one to my sister to try, but love the products, Thankyou so much for fast delivery and the extra goodies

Reply from Hello Seoul
I ordered my item on 26/11/23 & I am…
I ordered my item on 26/11/23 & I am still awaiting delivery

Reply from Hello Seoul
Shipping was well tracked and all my…
Shipping was well tracked and all my products arrived packaged so nicely and even got some free samples which was a lovely added touch!

Reply from Hello Seoul
Very reasonable prices
Very reasonable prices. Also great with communication and quick to respond to my queries. Delivery takes a little longer but coming from South Korea so no wonder. They also threw in a couple of face masks which were much appreciated. Thank you!

Reply from Hello Seoul
Amazing products
Fast delivery and amazing products I’m very happy. 100% I’m gonna order soon

Reply from Hello Seoul
Great products, perfect customer service
Great products, arrived quickly and well packaged and excellent customer service.

Reply from Hello Seoul

Reply from Hello Seoul
Couldn’t have had a better experience
Considering how far my package was coming from, delivery was super fast. Items are perfect and thank you for the surprise samples. Can’t wait to shop again!

Reply from Hello Seoul
Reliable
Ordered for the first time from here, product arrived within two weeks as it’s shipped from Korea and they threw in some free samples. Highly recommend.

Reply from Hello Seoul
The service is really good
The service is really good; items delivered fast and secured.

Reply from Hello Seoul
I will use Hello Seoul again.
I ordered 2 items, one was out of stock and the money was returned immediately. I didn't realise the goods were coming from Korea, but the company kept me updated and responded to my email quickly. I will order from the again.

Reply from Hello Seoul
Best Korean BBQ ever
The food was amazing. Service was 5 stars she gave us free steamed egg fried chicken and tofu soup. 😋
Worth and lovable …
I’ve been trying to find Korean products and I’ve gone to lots of websites. I’ve been to other famous websites but I felt like to choose u in an instant and I trusted ur website to be honest. Well, I received my products and lots of freebies which I love them 😍. Well, I felt like way of packaging should be improved like in a box packaging so that we customers amuse that way. As a customer I expect it to be in a nice box with decor packaging. Hope u understand. But I love it and continue my shopping from u ❤️❤️❤️

Reply from Hello Seoul
Fast shipping & perfect condition
My order only took 10 days to come from Korea to England, I was able to track it using the ‘shop’ app. All products were wrapped in bubble wrap and in perfect condition, along with loads of free samples & a free sheet mask

Reply from Hello Seoul
I ordered 50ml retinol but I received…
I ordered 50ml retinol but I received 30ml. Extremely disappointing.
I waited so long for it. Had to place the order from UK and then had it brought to Bangladesh by my colleague.

Reply from Hello Seoul
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