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Rated 5 out of 5 stars

Great service and range of products. I ordered an SPF that I’ve not been able to find elsewhere & a couple of lips products. Despite being sent from Korea, it arrived quite quickly, well packaged and... See more

Rated 5 out of 5 stars

Best prices online, easy to use website and reasonable delivery costs. Really well packaged!

Rated 5 out of 5 stars

I've ordered a couple of times now from Hello Seoul. Im absolutely delighted with their service and products. There was some lovely little freebies too, which was a nice surprise. Please note, the p... See more

Company replied

Rated 5 out of 5 stars

I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their... See more

Company replied

Company details

  1. Beauty Supply Store

Written by the company

Your one stop K-Beauty Shop


Contact info

4.8

Excellent

TrustScore 5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not the first time I order... definitely NOT the last!

I've ordered from Hello Seoul a couple of times now and I can say for certain: It's my favourite Kbeauty business in the UK. Prices are not inflated and service is always a dream! Plus, they deliver super fast!

January 11, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi lovely! Your feedback means a lot to our team. We are happy to know Hello Seoul is your favourite! Thank you for always choosing us :) Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

If I could give 10 stars I would

If I could give 10 stars I would. Not only my order went smoothly but I received a handwritten positive note that I appreciate greatly. Whoever wrote my note, thank you for going above and beyond. Excellent customer service!!!!!!!!!!

January 2, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi Martha! Thank you so much for the feedback! You're very welcome, we appreciate your time writing this review. You just made our day! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Thank you so much for your quick…

Thank you so much for your quick delivery! It’s a great item for sending as gifts for this past Christmas!

January 1, 2022
Hello Seoul logo

Reply from Hello Seoul

Hi lovely! Thank you for the 5-star review! Love from Hello Seoul Team ♥

Rated 4 out of 5 stars

Loved the products

Loved all the products.Nicely boxed and Fast delivery, very impressed. Thank you. I wanted to give 5star but was little bit upset because the vt cosmetic spf compact was broken on the side. The screw was not there to hold on the compact box but it is usable and very comfortable to use.Don’t have time to return because of busy schedule(moving house)at the moment. Thanks.

November 30, 2021
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Reply from Hello Seoul

Hi lovely, I do apologise for this! We will make sure to report this to our supplier. Thank you for letting us know. We appreciate your feedback! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, quick shipping times and trustworthy

November 25, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi lovely! Thank you so much for the 5-star review! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Amazing product.

November 20, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi lovely! Thank you for the 5-star review! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Always order my Korean products from…

Always order my Korean products from her. Nice person, good service and products.

November 18, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi lovely! Your feedback means alot to our team. Thank you for the 5-star review. Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Excellent website

Ordered from there last week and came quicker than I expected. They have a wide variety of products from different brands with a cheaper price than other websites, its hard to get korean skin and makeup products for a good price in the UK. Definitely will be buying from them again shortly!

November 14, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi Louise! Thank you so much for the feedback, we appreciate it! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Product was perfecyly sealed

Product was perfecyly sealed. Gonna purchase again in the future..Thank you for the great service

November 3, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi lovely! We are incredibly grateful that you took the time out to leave us a 5-Star review.
Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Couldn't recommend more!

Amazing website! There are constantly adding new products and have some great deals. I always love the little sticky notes you get in every box with a cute message on which always makes me smile. Couldn't recommend more!

November 1, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi Anna, your feedback means alot to our team! We love writing to our customers! Thank you so much for the 5-star review! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

😌 good 😌 I’m glad 😃 is not doing…

😌 good 😌 I’m glad 😃 is not doing well today but I’m sure you are going good 😌 you need help and spencer is doing a great 😌 birthday 🎉 so good 😊 love 💗 too baby I have no problem 😌 it was just the pain of your heart ♥️ you have a baby shower 🧼 love 💗 too much to worry I will let her help me out I miss her baby and miss baby I have no problem 😌 love 💗 bye 😘 I hope 🤞 have fun

October 30, 2021
Rated 5 out of 5 stars

Love this store

Love this store! The owners are so kind and helpful, and delivery was quite quick! I received a lovely message and freebies with my order too. Will definitely purchase again. :)

October 29, 2021
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Reply from Hello Seoul

Hi Martina! We are pleased to know you loved our store! Your support means a lot to us! Thank you for the 5-star. Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

arrived fast

arrived fast, all nice :3

October 23, 2021
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Reply from Hello Seoul

Hi Lizzie! Thank you so much for the 5-star review! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

My go-to for Korean skincare products

My go-to for Korean skincare products. Even if you know nothing about K beauty products then you will find all the info here.

October 16, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi lovely! Thank you so much for supporting our small business! We appreciate your time leaving a 5-star review! Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

Love the products

Love the products. Delivery was quick. Hand written note was a nice touch.

October 14, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi Kirsty! We appreciate your feedback Thank you so much Love from Hello Seoul Team ♥

Rated 5 out of 5 stars

I've ordered from Hello Seoul a few…

I've ordered from Hello Seoul a few times now and they are excellent. The products are a good price - cheaper than some other K-Beauty UK sellers - and they often run sales and offers which make their prices more reasonable. The parcels arrive very quickly and I've got no complaints (other than they send me a lot of emails about their sales which is not good for my wallet!)

September 29, 2021
Hello Seoul logo

Reply from Hello Seoul

Hi Georgia! your feedback made us smile! Thank you so much for the 5-star review. Love from Hello Seoul Team ♥

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