hellostake Reviews 142

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

You will be Stake'd up the ass with these clowns. They make up the rules as they go. They locked me out of my account on 23 Dec 2025, and gave me 6 business days to transfer my holding to another s... See more

Rated 1 out of 5 stars

i have been with this company since 2022. and now they have stolen my money, closed my account. i have active trades on. gave them all the paper work they needed then they would not accept it. i have... See more

Rated 1 out of 5 stars

Very very bad and misleading site When you join one promotion But allocation come deferent story Costumer service does exist but to confuse more and not resolve issue All sort of reason which... See more

Company replied

Rated 1 out of 5 stars

Same as previous review - stay away or be prepared to be scammed. Backend is unbelievably slow. If you put a market order in, it'll fill whenever the backend wants to - even if you end up buying/selli... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Stake is an immersive and intuitive investment platform that provides seamless access to over 12,000 ASX and Wall St securities. A powerful investing experience for mobile and desktop with a slick, easy-to-use interface – whether you’re a starter or a pro. Founded in 2017 on the notion that investment opportunities shouldn’t be determined by where you’re living. Our founders noticed a growing desire for those living outside the U.S. to access Wall St markets without the headache-inducing paperwork, poor execution and excessive fees. After successfully launching in Australia, we expanded to New Zealand and the UK. Today, Stake has 500,000+ global customers as well as 9,500+ U.S. securities available, 2,500+ ASX stocks for Australian investors and a continuing mission to break barriers for investors looking to grow their wealth.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

142 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really love the way everything is…

Really love the way everything is executed.
Easy to use and fast too. I like the way only small amount of money is needed. Which I have been using to test the site. But so far so good. Highly recommend..

March 6, 2019
Unprompted review
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Reply from hellostake

Thanks for the awesome feedback here! Please reach out to support@hellostake.com if you have any more feedback to make Stake even better for you!

Rated 4 out of 5 stars

Buying US shares is now very easy

Buying US shares is now very easy. No Brokerage fee at all.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Jatandar, thanks for the feedback! We're so glad you're loving the zero brokerage. Please reach out to support@hellostake.com if you have any more feedback to make Stake even better for you!

Rated 5 out of 5 stars

Loving it

Awesome app! Just missing financial statements to track dividend payments. Else, they’re fantastic.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Diego, thanks for the review! Over the past couple of years we've been growing our team and now have experts across the business to respond to all customer feedback no matter the channel. We now have reporting documents available on the platform in case you haven't checked this out yet.

Rated 5 out of 5 stars

Great platform and ease of use + simple…

Great platform and ease of use + simple accessibility into US markets. Also great + fun in building the kids share portfolio.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Stephen, thanks for the lovely feedback! Over the past couple of years we've been growing our team and now have experts across the business to make Stake even better. We have trust accounts coming soon on the platform so if you're still with us, stay tuned!

Rated 5 out of 5 stars

Without doubt the most amazing…

Without doubt the most amazing financial tool I’ve come across

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Tony, thanks for much for the amazing feedback! Sorry we didn't get back to you sooner, but our local team is here now. Feel free to drop us a line at support@hellostake.com if you need anything.

Rated 5 out of 5 stars

Easy to use, and well designed

Stake makes investing in the US stock market so easy! The team are prompt and extremely helpful!

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Pramesh, thanks for your review! Glad to hear our support team have been responsive. Apologies for the delay in getting back to you, but if you need any further assistance, reach out to us at support@hellostake.com

Rated 5 out of 5 stars

Great product & team. Highly recommend!

Great product, great team. Highly recommend.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Onur, thanks for the feedback! So glad you're loving the product and the service. If you have any further feedback, reach out to us at support@hellostake.com

Rated 3 out of 5 stars

It's frustrating that you cant have a…

It's frustrating that you cant have a stop loss and a limit sell for shares at the same time. I can not manage my risk and take profits effectively because of this limitation.

This either requires micro management or fortune telling to make sure your positions don't blow out.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Kahu, thanks for your review. Over the past couple of years we've been growing our team and now have experts across the business to respond to all customer feedback no matter the channel. We now have stop and limit orders available on the platform if you haven't checked these out already.

Rated 5 out of 5 stars

Stake Is really cool

Stake has made it so much easier and cheaper to trade just with the most accessible and pervasive device, the mobile, for everyone that I don’t even need to consider other mainstream brokers.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Murali, thanks so much for the love here! If you have any other feedback or queries, reach out to us at support@hellostake.com

Rated 5 out of 5 stars

Easy to use

Easy to use, reasonable fees, no complaints.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Michael, thanks for your review. We're glad you're finding Stake user friendly and cost effective. If you have any further feedback or queries, drop us a line at support@hellostake.com

Rated 5 out of 5 stars

STAKE offers a fantastic service

STAKE offers a fantastic service. You can buy and sell US shares at Zero cost. Amazing. The only cost is the one off changeover cost of changing your AUD to US dollars.

It’s a stylish site and has masses of shares. I can’t say enough.

Go take a look and I believe you will be delighted.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Sara, thanks so much for the lovely feedback here! If you have any other queries or feedback, drop us a line at support@hellostake.com

Rated 5 out of 5 stars

No-brainer for US Markets

Stake makes US Stock trading super easy. With a great UI on their App and Website, Stake allows everyone to get involved in stocks without the daunting experience their competition offer. With the added bonus of $0 Trading commissions it’s a no-brainer for anyone looking to invest in the US.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Jesse, cheers for the love here! Let us know if you have any further feedback or queries at support@hellostake.com

Rated 5 out of 5 stars

Funds performance

Would seek improvements as follows:
1. Add 5 and 10 year performance where applicable, in addition to 1 and 3 years.
2. Display breakdown with exchange rates and all fees when users add funds to their portfolio
.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Khanh, thanks for the feedback here. Apologies for the delay in getting back to this one. We'll pass this onto our relevant teams for reviewing the 5 and 10 year display, but now we do offer a breakdown of fees and exchange rates on the platform! For anything else you'd like to raise, reach out to support@hellostake.com

Rated 5 out of 5 stars

Easy access to US market on your finger tips

I always wanted a quick secure and easy application to invest in US stock market. Stake ticks on all these fronts. Very intuitive app with supporting material on stock analysis and news helping you in taking a decision.

March 5, 2019
Unprompted review
hellostake logo

Reply from hellostake

Hi Kshitiz, thanks for the love! We're glad you're finding the platform easy to use. If you have any further queries or feedback, reach out to support@hellostake.com

Rated 5 out of 5 stars

Clever, transparent business model. Genius.

Stake is an extremely clever trading solution for Australians who have some basic domain knowledge and are otherwise disillusioned with the high brokerage fees on the ASX. Stake offers $0 brokerage by offering access to the US markets where brokerage is already insanely cheap and then only takes a cut of the currency exchange when funding your account. Genius!

March 5, 2019
Unprompted review
hellostake logo

Reply from hellostake

Hi Michael, thanks for the awesome review! We're so happy to hear you're loving the platform. If you have any other queries or feedback, reach out to us at support@hellostake.com

Rated 5 out of 5 stars

Excellent product. Professional service. Highly recommended.

I have been using Stake for quite a while now, and the service and product provided are excellent. From $0 trades to cheap FX transfer, I highly recommend Stake for US equities trading.

March 5, 2019
Unprompted review
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Reply from hellostake

Hi Brendan, thanks so much for the review! If you have any suggestions to improve the platform, drop us a line at support@hellostake.com

Rated 5 out of 5 stars

Fantastic with great support

March 5, 2019
Unprompted review
hellostake logo

Reply from hellostake

Hey Ben, thanks for the feedback here! So glad to hear you've been happy with the support. If you need anything else, reach out to us at support@hellostake.com

Rated 5 out of 5 stars

Amazing product and great team & biz.

Awesome product and super helpful staff. Highly recommend!

February 27, 2019
Unprompted review
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Reply from hellostake

Hi William, thanks for your review! Happy to know you've been loving the product and service. If you have anything else to add that would make Stake better, drop us a line at support@hellostake.com

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