Usman was amazing patient and very professional. He came to my home 2 visits 1st time I didn’t have enough funds to cover charge I texted him 3 days later to have him come back and he came ahead of sc... See more
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Super is a subscription-based home service contract company that offers coverage for appliances and other home system breakdowns. With Super, you can easily file for claims by using your computer or phone and work with a local repair service.
Contact info
120 2nd Street, 4th Floor , 94105, San Francisco, United States
- (844) 99-SUPER
- customerservice@hellosuper.com
- hellosuper.com
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Great service and knowledge technician!!
Great service! Jason was very knowledgeable and helpful!!
Honest, punctual, polite service technician
Previous technician told us something was broken in our refrigerator filter assembly and would need replacement the next time we needed to change the filter.
Appreciated the honesty of this technician who explained replacement of filter assembly was not necessary and nothing was broken. Also made sure we knew how to correctly install the (somewhat tricky) replacement filter.
He was also punctual and polite.
Timely and efficient
Excellent service and fast service.
Excellent service and fast service.
THE WORST EVER!
If I could rate them lower I would. We had our ice-maker stop working August 26, 2025. It was finally replaced and working on November 14, 2025. It was nothing but a headache. It stopped working in March 2026, the same parts they replaced are bad again. THEY WILL NOT RE-ORDER THE PARTS THAT ARE COVERED BY WARRANTY. The company that supplied they parts will only work with the warranty company. Understand we are not asking them to provide service, simply to get the parts replaced that would cost them no money! And to add to frustartion I am unable to talk to anyone other than a customer service rep. Apparently they have no managers or supervisors working. Well, at least that is what I have been told. STAY AWAY!!!
Professional work
Great service
Emin was timely and professional. Found the issue with my washer almost instantly and was able to talk me through my options and got the washer working again. He’s very kind and professional and takes pride in his work. Very appreciative of his service today!
Mike was very knowledgeable and took…
Mike was very knowledgeable and took the time to show me what was wrong with my machine and shared some tips for preventive maintenance down the road.
Pleasantly surprised
Ryan was very competent and skilled the work was done quickly and efficiently, and he was extremely courteous.
Once again
Once again, Puls has provided me with a great technician in Roy, who arrived on time and did a fantastic job.
I highly recommend this company for servicing your appliances!
Rijad was on time
Rijad was on time. Not sure if freezer is going to stay cold enough Seems like items are thawing out. Will check in a few hours.
Outstanding service by Mahdy!
Mahdy was articulate, knowledgeable and thorough…Appreciated his professionalism very much..
Great customer service
Professional, punctual, and great communication from Ryan and Puls from the moment I made my same day appointment. The time slots were extremely accommodating especially for people who work. I only got a quote but may use them to fix my freezer also.
The technician was quick
The technician was quick, efficient and knew his stuff. Courteous service.
Super HelloSuper is very professional…
Super HelloSuper is very professional in helping with my service for my garage door. They hired an excellent professional company, Advanced Garage Doors. They did a great job, showed me how to spray to maintain the springs. They were very clean, no mess, I can't say enough about both compies. Yes, I renew my policies for next year, that's how happy I am with HelloSuper company. Always taking care of there cumtomers.
The manner in which my appointment was…
The manner in which my appointment was handled was great. Each step was easy to follow and all inquiries were addressed.
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