Hellotickets Reviews 6,495

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I found this company last minute after originally buying tickets from viagogo and them not sending the tickets/not helping at all. I brought tickets from hellotickets about and hour before the sho... See more

Company replied

Rated 5 out of 5 stars

Impeccable organization and tailored service! Our driver picked us up right at the hotel entrance, on time, with very pleasant and safe driving, great kindness, and clear explanations. The entire day... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful time on this cruise. The boat was very clean, and we even saw the staff cleaning the benches regularly. Being in the open air was very pleasant and romantic. The live commentary... See more

Company replied

Rated 1 out of 5 stars

I’m extremely frustrated and angry. I paid for BTS concert tickets through HelloTickets, only to be told afterward that the tickets might not be released until the day of the concert. That is compl... See more

Company replied

Company details

  1. Event Ticket Seller

Written by the company

Retrouvez les meilleures expériences dans le monde entier.

Written by the company

Hellotickets offre des expériences du monde entier, y compris des événements tels que Broadway, la NBA et des concerts. Découvrez les activités et les événements organisés par les conservateurs grâce à notre plateforme facile à utiliser, en vous amusant à planifier votre voyage.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Super

I was looking for a gift for my sister and was recommended to visit the Warner Bros Harry Potter Studios, we had a great experience!

The process on the site was simple and the support was very responsive to our concerns

I recommend

March 21, 2022
Unprompted review
Hellotickets logo

Reply from Hellotickets

Hi Zakaria,

How happy we are to read your comment! In Hellotickets we give everything so that our customers have an unforgettable experience, and your opinion helps us to know that we are on the right track.

We were delighted to leave you a good memory.

Best regards,

Victor.

Rated 5 out of 5 stars

Nice guide and nice moment

Nice guide, we had a really good experience with our guide. They took care about us, with small kids (2 and 4 years old)
We saw whales, dolphins, and one turtle
And they respect distancies with the animals ☺️

April 12, 2022
Unprompted review
Hellotickets logo

Reply from Hellotickets

Laura,

That we are part of a beautiful memory is one of our main objectives. We are very happy that your experience at Hellotickets has been positive. Thank you very much for your trust and your opinion.

Best regards,

Victor.

Rated 5 out of 5 stars

NBA Tickets

Nice seats !!

April 1, 2022
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Reply from Hellotickets

Hi Arnold,

We love that everything was wonderful and you were so satisfied! Thanks a lot for sharing your experience.

All the best,
Oriana

Rated 5 out of 5 stars

NBA NY

Good expérience

March 31, 2022
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Reply from Hellotickets

Thank you very much, Christophe!

We are glad that you enjoyed your experience.

All the best,
Oriana

Rated 5 out of 5 stars

Isabel has been very helpful in sorting…

Isabel has been very helpful in sorting out my demand. We had to move the date of our tour because of covid....and it took her a bit of work to deal with the supplier who wanted to ask for extra fees! Thanks Isabel, Hellotickets should be grateful to have such an efficient employee.

March 30, 2022
Unprompted review
Rated 5 out of 5 stars

Very efficient organization, good communication, good service

Very efficient organization to take into account complicate situation after purchase. Good communication, very efficient, perfect.
I strongly recommend Hellotickets to purchase your tickets.

January 26, 2022
Unprompted review
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Reply from Hellotickets

Hello Laurent,

We want to thank you very much for your words. They are a boost of energy to continue working and improving day by day. We are very happy that your experience has been positive, thank you very much for taking a few minutes to share it!

Best regards,

Victor.

Rated 5 out of 5 stars

Very good

Everything was perfect

October 12, 2021
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Reply from Hellotickets

Merci Sylvie!

Nous sommes heureux que vous ayez eu une belle expérience avec nous,

Santé pour le commentaire,

Víctor.

Rated 5 out of 5 stars

Très bon service.

March 1, 2020
Unprompted review
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Reply from Hellotickets

Merci beaucoup, Remy!

Nous sommes ravis que vous ayez apprécié votre expérience.

Salutations,

Rated 5 out of 5 stars

Simple efficace fiable

January 31, 2020
Unprompted review
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Reply from Hellotickets

Bonjour Jonas,

C'était vraiment génial de lire votre commentaire !

Chez Hellotickets, notre but est d'offrir à tous nos clients une expérience inoubliable, et votre commentaire aide certainement à prouver que nous sommes sur la bonne voie.

C'est avec plaisir que nous vous avons aidé à garder un excellent souvenir,
Meilleures salutations,

Victor

Rated 5 out of 5 stars

Nothing to Remark

Nothing to remark

January 22, 2020
Unprompted review
Hellotickets logo

Reply from Hellotickets

Thanks Romain!

We’re glad you had a great experience with us,

Cheers for the comment,

Victor

Rated 5 out of 5 stars

great experience

great experience

i bought tickets to saw Kwicks vs Miami in Madison Square Garden and all is perfect

January 21, 2020
Unprompted review
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Reply from Hellotickets

Thank you very much, Julien!

We are glad that you enjoyed the experience.

Best Regards

Rated 5 out of 5 stars

Impeccable

Impeccable, on a bien reçu les places à temps.

January 8, 2020
Unprompted review
Hellotickets logo

Reply from Hellotickets

Ciao Nathalie,

Che gioia ci hai dato nel leggere il tuo commento! In Hellotickets diamo il massimo affinché i nostri clienti possano vivere un'esperienza indimenticabile e la tua opinione ci aiuta a sapere che siamo sulla strada giusta.

Siamo felici di averti lasciato un bel ricordo.

Saluti,

Hellotickets

Rated 5 out of 5 stars

Hyper simple

Choix des matchs des sièges
NY vs Brooklyn au barclays center super organisation
Rien à dire .. j’ai reçu les tickets 15 jours avant
Top

January 4, 2020
Unprompted review
Hellotickets logo

Reply from Hellotickets

Salut Melanie,

Quelle joie cela nous a fait de lire votre commentaire! Chez Hellotickets, nous donnons tout pour que nos clients vivent une expérience inoubliable, et votre avis nous aide à savoir que nous sommes sur la bonne voie.

Nous avons adoré vous laisser un bon souvenir.

Salutations,

Rated 5 out of 5 stars

Simple et efficace

November 18, 2019
Unprompted review
Hellotickets logo

Reply from Hellotickets

Salut,

Merci beaucoup pour votre commentaire.

Chaque jour, nous travaillons à rendre notre expérience client aussi simple que possible.

Merci de nous faire confiance! Nous espérons vous voir bientôt dans les occasions futures.

Salutations,

L'équipe Hellotickets.

Rated 5 out of 5 stars

Top tickets

Top ! Nous a permis d’aller au plus fantastique match ever : NY Nicks vs Chicago Buls. And guess what : they win !

October 31, 2019
Unprompted review
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Reply from Hellotickets

Bonjour

Merci pour votre commentaire

Nous apprécions votre confiance en Heytickets et nous sommes heureux que vous ayez apprécié votre événement. notre équipe travaille quotidiennement pour offrir à nos clients une expérience facile et confortable afin que vous n'ayez qu'à vous soucier de profiter de votre voyage.

Nous espérons vous revoir bientôt.

L'équipe Heytickets.

Rated 5 out of 5 stars

Match NBA Knicks Bulls

Vraiment simple et pratique

October 31, 2019
Unprompted review
Hellotickets logo

Reply from Hellotickets

Bonjour

Merci pour votre commentaire

Nous apprécions votre confiance en Heytickets et nous sommes heureux que vous ayez apprécié votre événement. notre équipe travaille quotidiennement pour offrir à nos clients une expérience facile et confortable afin que vous n'ayez qu'à vous soucier de profiter de votre voyage.

Nous espérons vous revoir bientôt.

L'équipe Heytickets.

Rated 5 out of 5 stars

Everything went well in New York:

Everything went well in New York:
We booked months ago and the tickets (4 together in the same row) were located according to the booking were received 30 minutes before the show

I would book again with this site for a next occasion

July 31, 2019
Unprompted review
Hellotickets logo

Reply from Hellotickets

Hello!

Thank you very much for your comment.

We appreciate your time in leaving us a review. Your opinion is very important to us, as it helps us to improve our service day by day.

We're glad you trusted us to book your tickets for The Phantom Of The Opera and enjoyed the experience very much. We are at your disposal for your future trips!

Best regards,

The Hellotickets team.

Rated 5 out of 5 stars

Easy to get

Easy to get, tickets sent by email ready to print 5days before the show
Good experience !

July 1, 2019
Unprompted review
Hellotickets logo

Reply from Hellotickets

Hello,

Thank you for your comment!

Our Hello tickets team works every day to make our customer's experience simple and pleasant. We are glad that you enjoyed the show, and we hope that you will count on us for your future trips!

Thank you again for leaving us your review, this makes us improve our service every day.

Best Regards,

The Hellotickets team

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