HelpDesk Heroes Reviews 

151
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

HelpDesk Heroes delivered reliable IT Support ar our Clinic and helped improved the stability of our systems. They handle urgent issues quickly, cleaned up recurring bugs, and improved workflow effici... See more

Rated 5 out of 5 stars

Even a minor technical issue can derail a guest's experience in the hospitality industry. Every time our reservation system failed, we used to freak out. Everything is operating nicely since HelpDesk... See more

Rated 5 out of 5 stars

A very different kind of service! When our emails stopped working, we called our hosting company and they couldn't figure out that we had a compromised internal account. We contacted Helpdesk Heroes a... See more

Rated 5 out of 5 stars

5 Stars all round. Every time we use the online ticket portal we get a reply and solution very quickly. Also having a dedicated account manager, Joshua Lawrence, has made our experience with He... See more

Company details

  1. Computer Security Service
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. Computer Consultant
  5. e-Commerce Service
  6. Website Designer

Written by the company

IT Support London - HelpDesk Heroes UK, a team of experienced technical and security specialists delivering business IT services. We provide 24/7 proactive and reliable IT support services. Taking care of your business computers and IT infrastructure. This includes servers, storage, backup & disaster recovery as well as IT security and web services. YOUR IT SERVICES ALL IN ONE PLACE. Choose from our range of business IT services and packages from complete managed IT solutions to flexible remote support. We support clients with businesses of all sizes, in London, around the UK and globally. So whether you are a micro-business with under 10 staff members or a medium-sized business with multiple offices – we can help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New workstation set up. GREAT!

The team ordered and setup a new workstation for me and had it in the clinic within 2 days. They even chased down all my third-party providers for all of my software installers as well. Efficient team!

September 28, 2020
Unprompted review
Rated 5 out of 5 stars

Always there when I need them

HDH are efficient, reliable and professional they are always there with a solutions no matter what my IT issues is. The passion they have for there work shines through.
Would highly recommend.

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

Bravo!

HelpDesk Heroes are hosting our email, no problem with migrations like we have with previous company, so far so good experience.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

overall experience is for 5 *!

If you want that your employees work in company with zero IT issues hire those guys for IT support,
no more words needed to say about them, overall experience is for 5 *!

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful experience …

Wonderful experience doing business with HelpDesk Heroes company, they made our life so easy,
whatever you need, on site support or remote support, big recommendation!

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

They have solutions for every IT issue

They have solutions for every IT problem, Josh is here whenever we need someone on site,
making the IT world much more understandable for us people from different branches of the business world.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

5 star review for the real IT heroes!

We have been working with HDH for a long time, this is a great company if you want brilliant IT support 24/7 - from the smallest problems to the big things like creating our VPN. 5 star review for the real IT heroes.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Tnx a lot!

Filip is great, I had a few problems on my laptop, he sorted them out very quickly, updated me on every little thing that he did and also guided me through some applications that I was not familiar with but needed to use them! tnx a lot!

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Team of professionals

Quick response and knowledge of the matter is what these guys are all about. They were able to resolve my problem quickly and I was able to continue my work almost uninterrupted.

September 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great team to work with

Help Desk Heroes were very pleasant to work with. Good knowledge on the matter & communication skills were probably what sets them apart from most similar teams.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Guys are amazing & quickly and professionally solved my problem. Thanks again!

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

I needed a website for my business and…

I needed a website for my business and i had no idea what to do! I spoke to Josh from Help Desk Heroes who gave me lots of advice on the next steps on getting my website started. He helped me map out the vision for the website. I was very impressed with the professionalism and the speed at which things were starting to move! I really liked the proposal and how willing he was to share information to help me not just with my website but with other areas of my business. Even now he still checks in to see how things are going!

September 22, 2020
Unprompted review

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