Helpfullending Reviews 317

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and the ease of the loan process. Many people found the customer service to be excellent, appreciating the clear explanations and quick assistance they received, especially during urgent situations. However, some customers also noted concerns regarding the interest rates, describing them as high and potentially problematic if loans are not paid off quickly. A few other people also felt that there were issues with payment processing or unexpected denials after initial approval, leading to frustration and a sense of being misled.

What people talk about most

Payment

Customers had ambiguous experiences with payment. While some reviewers found it easy to get funds and pay... See more

Service

Clients share positive opinions on service, often highlighting the ease and speed of the application and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service. Many customers praise the patience, kindness, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing significant dissatisfaction with the high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm reading these reviews from others and can only say, Helpful Lending has been here for me when I needed extra money fast. Like any debt, read what your getting into and borrow responsibly I will co... See more

Rated 4 out of 5 stars

Customer service knew what to do. Very expedient. I hadn't money in the bank the next day. Customer service was very nice and easy to do business with. The only problem and the reason for four stars... See more

Company replied

Rated 4 out of 5 stars

Very easy to get things done and to payback. My only complaint is I borrowed more money before, but was approved for less this time. I was told that was a special, the first time. But the website says... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the experience I had with Help Full Lending. Not only was I approved, but very fast. Due to the glitch in my system I would have received the payment within two hours of appro... See more

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Loan Agency
  4. Non-Bank Financial Service

Written by the company

At Helpful Lending, we’re here to provide you with fast, reliable access to cash—up to $3,500—no matter your credit history. Our goal is to deliver exceptional customer service and a smooth lending experience. With 24/7 live customer support, quick application decisions, and flexible repayment terms of up to 10 months, we make borrowing easy. Plus, we offer free Same Day Funding on business days* and a rewards program that gives you access to larger loan amounts, lower fees, and longer repayment terms. Helpful Lending is a sovereign enterprise, serving as the economic development arm and instrumentality of the Crow Creek Sioux Tribe, a federally recognized sovereign American Indian Tribe. Visit our website for full details.


Contact info

4.0

Great

TrustScore 4 out of 5

317 reviews

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Rated 5 out of 5 stars

Great

GreatGreat

April 30, 2025
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Reply from Helpfullending

Hi Loretta,

Thank you for your feedback! We're pleased to hear that your experience met expectations. Providing efficient, reliable service is always our top priority

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Excellent

The service is very good and I would recommend it to anyone.

April 29, 2025
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Reply from Helpfullending

Hi Mason,

Thank you for your awesome feedback! We're glad to hear that you've had such a positive experience and truly appreciate your recommendation. Providing excellent service is our top priority.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Fast and easy the people I talk with…

Fast and easy the people I talk with where very friendly

April 30, 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for sharing your experience! We're glad to hear the process was fast and easy, and that our team was friendly and helpful, that’s exactly the kind of service we aim to provide.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 4 out of 5 stars

It's always easy and convenient to…

It's always easy and convenient to request a loan.

April 29, 2025
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Reply from Helpfullending

Hi Tamara,

Thank you for your feedback! We're glad to hear you found the loan request process easy and convenient, making things simple and accessible for our customers is one of our top priorities.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Got me out of a jam

April 29, 2025
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Reply from Helpfullending

Hi David,

Thank you for your feedback! We're glad we could be there for you when you needed support. Our goal is to provide fast, reliable assistance when it matters most.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Absolutely will use you in the future

Absolutely will use you in the future. There was a month I couldn’t make my payment and you just put it off for 30 days for me. Thank you!! So appreciative..

April 29, 2025
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Reply from Helpfullending

Hi,

Thank you for your thoughtful feedback. We're pleased to know we were able to provide the support and flexibility you needed during a challenging time. At Helpful Lending, we’re committed to assisting our customers through all of life’s circumstances, and we truly appreciate the opportunity to serve you.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 3 out of 5 stars

Way too many people trying to work

Way too many people trying to work the loan. I would be on line with one and being called by others. After loan wax approved, I received an email saying my loan was disapproved. A lot of drama.

April 25, 2025
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Reply from Helpfullending

Hi Danny,

Thank you for your feedback. We apologize for any confusion or inconvenience you experienced, as we understand how important clear and consistent communication is throughout the loan process. We truly appreciate your continued business and the opportunity to serve you.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're happy to hear you found the process simple. Our goal is to make every step as easy and stress-free as possible, ensuring you get the support you need without any unnecessary hassle.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're glad to hear you found the process straightforward and easy. Our goal is to make every step of the process as seamless and stress-free as possible for our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 3 out of 5 stars

Helpful Lending- Simple Process

The process was rather simple however the payback is still very high.

April 16, 2025
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Reply from Helpfullending

Hi,

Thank you for your feedback. We're glad to hear that you found the process simple and straightforward.

We provide alternative payment options that may help to reduce the overall cost of the loan.

You have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which would also save on interest and shorten the life of the loan.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 3 out of 5 stars

The process for the loan was absolutely…

The process for the loan was absolutely easy to do money into the account came in fast and that was appreciated, but the interest rate for the amount loaned out is far from ridiculous. It was flat outrageous.

April 16, 2025
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Reply from Helpfullending

Hi,

Thank you for your feedback! We're glad to hear the loan process was smooth and that the funds were deposited quickly!

Keep in mind that we provide alternative payment options that may help to reduce the overall cost of the loan. You have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which would also save on interest and shorten the life of the loan.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available 24/7 via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 4 out of 5 stars

The process was easy and hassle free

The process was easy and hassle free. The representative was very nice.

April 16, 2025
Helpfullending logo

Reply from Helpfullending

Hi Tommy Croom,

Thank you so much for your kind words! We’re thrilled to hear that your experience was easy and hassle-free. Our team works hard to ensure every step of the process is smooth.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 2 out of 5 stars

Bad hearing on ur part

The that went wrong was that I wanted every other week for u to take the payment like every other loan place I never heard of every week which work has bin slow an won't have money next weeks payment cause I haven't worked at all this week yet

April 10, 2025
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Reply from Helpfullending

Hi Neal,

Thank you for your feedback. We’re sorry to hear about your current financial hardship and that your experience with your personal installment loan didn’t meet your expectations.

The loan details, including the APR, payment amount, and due dates, were included in the loan agreement you signed before origination.

We also provide alternative payment options that may help to reduce the overall cost of the loan. You have the option to (1) pay off the loan early with no prepayment penalties, thus saving on interest, or (2) make additional payments toward the principal balance, which would also save on interest and shorten the life of the loan.

To ensure your privacy, we cannot discuss personal installment loan account details here, but we would like to learn more about your experience to properly escalate your concerns.

A representative will contact you within 48 hours; however, if you have any questions or need assistance in the future, don’t hesitate to email us at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Services were great

The service provided was great, the process was fast and easy, customer service was great and helpful, providing the answers to my questions, I most definitely would use their services in the future and will recommend them to my friends and family.

April 15, 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your thoughtful feedback! We're so glad to hear that you had a positive experience with our customer service team. Our goal is to make every step of the process as seamless and stress-free as possible for our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 4 out of 5 stars

Helpful Lending Save the DAY

Helpful Lending has always been there when needed!!! I APPRECIATE THAT SERVICE!!!

April 4, 2025
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Reply from Helpfullending

Hi,

Thank you so much for your kind words! We're pleased to know that we have been able to support you when you needed it most. Your kind feedback is truly appreciated.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

Very helpful I received money that day…

Very helpful I received money that day and I needed it for my rent very happy with their service

April 10, 2025
Helpfullending logo

Reply from Helpfullending

Hi,

Thank you for your feedback! We're so glad to hear that we were able to assist you quickly and provide the funds you needed when it mattered most. Delivering a smooth and efficient experience is always our top priority.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

The lady that handle my app and phone…

The lady that handle my app and phone call was helpful, very polite and did my interview with ease and efficiency. Very happy.

April 10, 2025
Helpfullending logo

Reply from Helpfullending

Hi Kevin,

Thank you so much for your kind words! We're thrilled to hear that the representative was helpful and polite and made the process seamless for you. Delivering a smooth and efficient experience is always our top priority.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending


Rated 5 out of 5 stars

The ease of the application

The ease of the application, approval process and the speed of the funds transfer

April 10, 2025
Helpfullending logo

Reply from Helpfullending

Hi Sonya,

Thank you for your feedback! We're thrilled to hear that you found the application and approval process easy and efficient. We're always here to ensure things go as smoothly as possible for our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

I was able to pay off some bills

I was able to pay off some bills

March 31, 2025
Helpfullending logo

Reply from Helpfullending

Hi Crystal,

Thank you for your feedback! We're thrilled to hear that you were able to pay off your bills. We're glad we could be of assistance

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

Rated 5 out of 5 stars

They are fast and and straight to the…

They are fast and and straight to the point

March 31, 2025
Helpfullending logo

Reply from Helpfullending

HI,

Thank you for your feedback! We're glad you found our service fast and straight to the point. We aim to keep things efficient and hassle-free for our customers.

If you have any questions or future financial needs, please don’t hesitate to contact us. Our team is available via email at info@helpfullending.com or by phone at 833-863-1086.

Best regards,
Helpful Lending

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