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Rated 5 out of 5 stars

I used HelpinU to install a solar battery system and car charger after an initial visit from Steve. Steve and their office team kept me informed of progress with the G99 application and installation d... See more

Rated 1 out of 5 stars

Someone knocked on our door in February advising the funded products on offer, insulation through ECO4 grants. Survey done and approved, as was the funding....supposedly.. Now May and despite... See more

Rated 5 out of 5 stars

Was a bit sceptical at first but felt very reassured after my survey was completed by a Chap called Jim. Had my Cavity and loft insulated for free but did have to make a £300 contribution towards a... See more

Rated 5 out of 5 stars

From start to finish HelpinUsolar were a very professional company . I was explained everything very thoroughly. The paperwork was user friendly and easy to comprehend. The scaffolding went up and the... See more

Company details

  1. Energy Equipment and Solutions

Information provided by various external sources

Does your home suffer from damp due to cavity wall insulation? Are you in a poorly maintained property and your pleas are being ignored? We are here to help.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

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Rated 5 out of 5 stars

HelpinU exceed expectations

HelpinU have been very professional and helpful throughout, from the initial site visit by Steve Cameron (the only one of the companies we asked to quote who didi this) to the installation that was all completed in one day. The installers were very efficient and cleaned up after themselves perfectly.

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Solar panel installation

HelpinU installed our solar panels a few weeks ago. From the initial contact with their engineer through to their after sales service all was brilliant.
Now that we have received all our paperwork, we're now waiting to be connected to the national grid.
I would wholeheartedly recommend HelpinU for your solar panel requirements.
Overall we are very pleased with the service we have received.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

FIVE STAR SOLAR INSTALL ☀️☀️☀️☀️ so happy…

FIVE STAR SOLAR INSTALL ☀️☀️☀️☀️ so happy with the service from Mark who originally came to my home, right through to the installation team. I can not fault their level of knowledge and expertise. No B-/ls-/t. No hard sell. Had four companies prior that two never provided written quotes with what product I could expect, and two that just wanted to do a quote via a zoom call. Not my idea of a service. Won’t go wrong with HelpinU

May 5, 2023
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam.
Cold callers.
Over promise under deliver..
If you are looking here to see if they are too good to be true.. they are...
If you look at the other reviews on here they are clearly fake.
Just turn them away at the door, if you want to find out if you are eligible for free stuff contact your council.

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

We now have the power!

Our solar panel work was carried out very professionally on time with minimal fuss Not an easy job because it included moving panels previously located on the rear of our property We would recommend them unreservedly

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

We found HelpinU to be excellent…

We found HelpinU to be an excellent company to work with for the installation of solar panels. They took the time to visit our property to conduct a survey before quoting. Other companies want to do this online. Their Technical Surveyor, Steve Cameron, established our energy usage and expectations from the system. He came back to us with a cost/benefit analysis of the options available. From this we were able to choose the system that met our requirements most effectively. The installation was carried out quickly and efficiently by the friendly installation team who overcame the non standard layout of our property with no fuss. I find the ShinePhone App very useful to provide live data on energy produced, battery status and energy usage. Steve has been readily available to answer any queries and provide advice throughout the whole process. I would certainly recommend HelpinU to anyone considering having solar panels installed

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

HelpinU nothing was too much trouble.

We needed a solar panel system that was going to meet our needs into the future and we went to great lengths in our searches to find the right company to do the work for us. Several companies were keen to do the work, which is of considerable domestic size, but were reluctant to make a site visit to us in West Wales. Only Steve Cameron and John King from HelpinU actually took the time and trouble to visit us and understand the type of system we needed and required. The onsite assessment from Steve and John gave us the confidence to trust in their knowledge and professionalism. Before we finally decided on HelpinU, Steve Cameron accepted all the many questions we put to him and gave us the answers and reassurance we were looking for. John King and his friendly helpful team of installers George and James worked tirelessly for three days in some filthy weather to install our system of thirty solar panels with optimisers, fitted to a south-south -east facing roof, installed three batteries and two inverters. We asked many questions during the process and all were answered clearly and cheerfully. After three days the system was up and running providing us with solar energy. An app gives us all the information we need to be sure our system is working as it should while on-going help from HelpinU is there if we need it. A thoroughly professional company and we fully recommend HelpinU to anyone and everyone looking to install a solar PV system . Thank you Steve Cameron and John King and all at HelpinU.

April 6, 2023
Unprompted review
HelpinU logo

Reply from HelpinU

Hi Mrs Chandler, thank you so much for such a lovely review, we always aim to be the very best we can be and always try to exceed our customers expectations of us. Thanks again HelpinU

Rated 5 out of 5 stars

HelpinU certainly helped us

HelpinU were very helpful from start to finish.
Mark and Kevin explained the process well and were always available to answer any questions. The installation team were efficient, friendly and left everything clean and tidy.
The scaffolding was removed quickly and we are delighted with the solar system that has been installed. Would recommend HelpinU

March 15, 2023
Unprompted review
HelpinU logo

Reply from HelpinU

Hi Mrs Falconer, thank you for a such a lovely review. I know Mark was pleased as punch when you mentioned him.

Rated 5 out of 5 stars

No bull just simple honest advice good…

No bull just simple honest advice good pricing and great service - system installed in weeks by really friendly team.

April 11, 2023
Unprompted review
HelpinU logo

Reply from HelpinU

Thank you for your review, yes we always try to keep things as simple as possible and honesty is always the best policy.

Rated 5 out of 5 stars

We have found that HelpinU has given us…

We have found that HelpinU has given us excellent prompt service throughout ..from scaffolding to solar panels being erected, batteries and advice to final completion..excellent work from all departments.
Thank you. Would definitely recommend this company.

April 11, 2023
Unprompted review
HelpinU logo

Reply from HelpinU

Thank you Mr Chapman, for the review and recommending us to potential future clients. Your review is greatly appreciated.

Rated 5 out of 5 stars

Well pleased with HelpinU

After contacting several Solar Companies and getting various quotes and advice for Solar panels,I decided to go with HelpinU. Steve the Surveyor was very professional in his approach and gave me a very competitive quote.My job wasn't the easiest of jobs as involved placing panels on the garage roof ( 50 yards from house ) as well as the house roof itself.From initial contact with Steve evetything was completed in a little over 3 weeks. Wish to say a big Thankyou to John and Jordan the Electricians and the Guys who had to fix the panels on the roofs in not very favourable weather. Everyone worked well together,were friendly and left the house and garage clean and tidy.My Solar system is now producing up to a whopping 25 Kilowatts per day as of late March and would reccomend HelpinU to anyone.

March 29, 2023
Unprompted review
HelpinU logo

Reply from HelpinU

Mr Meare, thank you for such a lovely review. It is always our focus to deliver a first class service and where possible go the extra mile for our customers. I will pass on your feedback to the install team.

Rated 1 out of 5 stars

Showed up at my front door and told me…

Showed up at my front door and told me about all the free things i could get. Made an appointment with a surveyor. Took a day off work and no one showed up.
No call back, no apology.

Checked with local council and despite what I was told, I am not eligible for all the 'free' energy savings and would have ended up owing HelpinU's (contracted) tradesmen for the work. BEWARE. Read the small print. Check your own eligibility with local authorities.

March 28, 2023
Unprompted review
HelpinU logo

Reply from HelpinU

Hi Mr Sturge, we are extremely concerned reference your comments and would really appreciate it if you could contact the office, so we can investigate this further, as we believe this to be a disciplinary staffing issue. We are extremely sorry about letting you down.

Rated 5 out of 5 stars

Excellent service from HelpinU…

Excellent service from everyone at HelpinU and their SW based installation team. From our initial survey, through the impressive and patient orders team and then the installation team, all were very professional, helpful and proficient. You can always have minor hiccups but these when they arose were dealt with speedily and efficiently. I made several requests at design level and I was never given the impression that I was a nuisance, they were happy to investigate and in the end provide a system I wanted. I would happily recommend this company.

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Solar PV Installation

A good experience from survey/quote through to installation and commissioning of the system. Price was very competitive and timescale months better than other providers. Installation was in progress while it was snowing and very cold but work continued regardless. After sales support also looks to be very good. Highly recommended company

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Installation of PV

Friendly service from initial contact through to installation. Answered all the questions we had and competitive quote for large home PV system. Installation team was very efficient and had it all in and working within a single day. Am very pleased we took the leap to get the PV after a few years of thinking about it.

January 25, 2023
Unprompted review
Rated 5 out of 5 stars

Helping U and energy efficiency services

Helping U in assessing the need for energy efficiency for our home was highly professional and helpful. All through the process, Jason was very understanding and mindful of our needs and supported us to get the best deal. We highly recommend their services to anyone who's looking to improve the energy efficiency for their homes.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Solar panels

Thank u helpinU
Had my solar fitted very good service Fitter very good cleaned up all there mess
Electrican also very good
Steve who came to site answered all questions I had
Thank you helpinU
Steve hand

November 18, 2022
Unprompted review

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