Helpling IrelandReviews 

Excellent cleaner and very reliable

Very happy with the service. I am having the same cleaner every week. She now knows her way around the house and is very clean and efficient. House is spotless!

Helping is an easy way to book a reliable cleaner on short notice as well as for a regular cleaning in your home.

Very happy with the service, the website fee is reasonable, and the cleaners were communicative and really nice. Great experience!

Delighted to have found Helpling Ireland. First clean from Larissa was excellent, I would highly recommend

I am very happy with the service supplied by Helpling and the work done cleaning my home is excellent.

Customer service was good in getting me sorted but it seems like some cleaners agree to the job then cancel closer to the time depending on if they find better offers.

Giovana was very good. She completed the jobs I requested her to do. I would recommend her

Very easy website to use. Recommended several cleaners available for when I wanted. Good communication and updates about the cleaning.

I have had a very straightforward experience using Helpling. It was easy to request a cleaner, and I have had an excellent experience with the cleaner Helpling found for me. I had a query for customer service and they replied promptly. Not all cleaners are reliable, however, the company does its best to support the customer.

Monise did a great job, and was extremely friendly. I highly recommend her services.

The best cleaner, so friendly and thorough - bi weekly. All paid through the app. Very happy with the service.

Thorough cleaner who did a great job and an easy to use platform

We booked a fortnightly recurring cleaning job through Helpling, with a starting afternoon of 7th January. An hour prior to the cleaner’s visit we received a message from the cleaner to state that she won’t be able to make it. She was willing to reschedule, and I was fine with that. Then a couple of hours later, I first got an email stating that payment for the job had been processed. A couple of minutes later the cleaner messaged again to say she has taken the payment for the job.

In spite of the fact that we lost a full day by staying home since this was the first cleaning job, I was OK until I was charged without first being informed. You don’t process s payment if a job has not been done. It’s as simple as that. Even if you do, you first inform your customer that you are charging them and wait for this to be approved. I raised this with Helpling through the official channels. Received a response that if I can share screenshots of messages exchanged with the cleaner they will refund without any delays. Did that. Sent them screenshots of the messages exchanged as well as the email for payment before I was informed that I was being charged. Since then, there is absolute radio silence from the Helpling team. It’s been 10 days and no response, no refund, nothing. This is bordering on thievery and it’s clear they don’t care.

Do yourself a favour and stay away from this service. According to them you cancel at thd last minute, you pay. Understandable.. the cleaner loses money and can’t find a last minute replacement job. Apparently, though, in this case, even if the cleaner cancels at the last minute, you still pay and then run around chasing Helpling for your money. And .. what kind of a business does not list a phone number to call on? Thoroughly disgusted and will never use the services of Helpling again.

An excellent experience. No complaints. Thank you

Good booking experience, gave me the opportunity to select various times I'd be available and cleaners with differing levels of experience or ratings.

Reliable, efficient and good communication.