Having decided to take the supposed risk based on some of the reviews i read on here before booking, i feel i should definitely write up my own review. The lady I booked through Helpwiz turned... See more
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This websites really great if you're looking for a cleaner. The whole process from finding a cleaner, organising cleaning visits through to the payment for the house clean can all be done via the site... See more
My booked in advance cleaner was late by 40 minutes with no prior notice!!! The cleaner explained to me that Helpwiz's policy forces her to wait up to an hour for any customer if he's not at home... See more
Company replied
Only had two dreary bookings with this company before I abandoned them. This email to the Owner of the company explains why: "I'm cancelling the Helpwiz contract as it has not been very helpful fro... See more
Company replied
Company details
Information provided by various external sources
Helpwiz is a marketplace for domestic cleaners - unlike many other platforms, on Helpwiz you can see every cleaner available in your area, and make a booking based on their rating, capabilities, availability and price. We provide a fully-transparent and convenient way of choosing and booking a private cleaner.
Contact info
3 Kings Meadow, OX2 0DP, Oxford, United Kingdom
- support@helpwiz.com
- helpwiz.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If you're looking for a cleaner, look no further
This websites really great if you're looking for a cleaner. The whole process from finding a cleaner, organising cleaning visits through to the payment for the house clean can all be done via the site & is totally straight forward. Highly recommended.
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