I have given them 3 as I love the table but the matching bench has warped resulting in a wobble which means it is not stable. Despite contacting them initially on 3rd December 25 and several times... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great quality products at reasonable prices and great customer service throughout. Very happy with our order of reclaimed wood dining table, bench and scandi chairs. All well crafted, delivered on tim... See more
Company replied
Our whole interaction with this company from start to finish was absolutely outstanding! We chose the beauty and simplicity of the mango wood collection but also chose because of the company’s ethos.... See more
Company replied
I’ve used Hemming and Wills a few times now, after first purchasing a reclaimed wood kitchen table and bench from them a couple of years ago. I’m forever getting compliments on the table and people al... See more
Company replied
Company details
Written by the company
Welcome to Hemming & Wills. We believe you shouldn’t have to compromise on style or quality to create a home that feels truly yours. We design and curate contemporary furniture, made from natural materials, chosen for lasting comfort and durability. We stand against fast furniture and passing trends, creating pieces made to stay. From FSC-certified and reclaimed wood ranges to thoughtfully balanced designs that grow more meaningful over time, sustainability and responsible sourcing are how we work. And while we care deeply about what we make, we care just as much about how it reaches you. From first browse to final delivery, we aim to make the experience personal and genuinely helpful, a difference our customers notice, and reflect in their reviews every day.
Contact info
Colony, One Silk Street, M4 6LZ, Manchester, United Kingdom
- 0330 133 1233
- care@hemmingandwills.co.uk
- hemmingandwills.co.uk
4.4
Excellent
221 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hemming & Wills
Fantastic feedback Darren, thanks so much!
We're so glad you're happy!
Best wishes,
Danielle @H&W
Amazing quality!!
Amazing quality!!! We ordered the chunky table and bench and I am in love with it! It was assembled by the delivery men who were great to deal with. Would recommend!!
November 23, 2023
Unprompted review
Reply from Hemming & Wills
Hello,
Thank you for taking the time to leave a review, it is greatly appreciated.
I'm delighted you love your new chunky table and bench, it's a personal favorite of mine. I hope you enjoy it this Xmas and many more to come.
Best wishes,
Gary @ H&W
A great experience
I recently took delivery of a beautiful table. Excellent customer service and two polite and helpful delivery men who put the table up for me. A great company that I’ll definitely use again.
November 22, 2023
Unprompted review
Reply from Hemming & Wills
Hi Mel
We're so glad you're happy with the product and service. Thank you for the great feedback, ill ensure your message is passed on to the teams
Best wishes,
Gary @ H&W
Our furniture was delivered well before…
Our furniture was delivered well before the expected ETA by two very polite chaps, who installed the table quickly and were on their way. The table and bench are very well-made and offer very good value.
October 5, 2023
Unprompted review
Reply from Hemming & Wills
This is so great to hear, thanks so much for your feedback!
Feel free to send across some photos, once you're set up!
Best wishes,
Danielle @H&W
Great customer experience
Great product and the delivery and customer experience was fab. The team were really helpful and speedy. Thanks!
October 12, 2023
Unprompted review
Reply from Hemming & Wills
Wonderful to hear Angela, thanks so much!
Feel free to send across some photos, once you're set up!
Best wishes,
Danielle @H&W
Great service
Great service, the stools were delivered in perfect condition.
Great quality and really comfortable to sit on.
October 2, 2023
Unprompted review
Reply from Hemming & Wills
Thanks so much claire, we're so pleased to hear this!
Feel free to send across some photos!
Best wishes,
Danielle @H&W
Reply from Hemming & Wills
Thanks so much Sylvia!
We're so pleased to hear this!
Feel free to send us some photos!
Best wishes,
Danielle @H&W
Fabulous Company and Products
Excellent customer service, products and efficient delivery…. Would recommend and will use again.
October 10, 2023
Unprompted review
Reply from Hemming & Wills
Hi Deborah, amazing feedback, thanks so much!
Feel free to send some photos of your new furniture, for us to show off on our socials!
Many thanks and we look forward to hearing from you again in the near future!
Best wishes,
Danielle @H&W
Customer service was excellent
Customer service was excellent. Delivery exactly as planned and straightforward. Furniture so beautiful I want some more. But what made this such a good experience was that when I had a problem it was resolved quickly and without any fuss.
September 27, 2023
Unprompted review
Reply from Hemming & Wills
Wonderful feedback Jan, thanks so much!
So glad the issue was sorted for you with no fuss!
Feel free to send across some photos for us to show off!
Best wishes,
Danielle @H&W
Gorgeous table and bench that is a true…
Gorgeous table and bench that is a true focal point in our extension! Great service from delivery company and queries answered and sorted very quickly!
September 18, 2023
Unprompted review
Reply from Hemming & Wills
Thanks so much Danielle, lovely feedback!
We're so glad you're happy with the product and service.
Feel free to send across some photos for us to show off on our socials! Credited of course
Best wishes,
Danielle @H&W
Really pleased with my table and bench
Really pleased with my table and bench! Great quality and looks fab!
Quick delivery and set up. Thank you!
September 18, 2023
Unprompted review
Reply from Hemming & Wills
Thanks so much for the great feedback Vanessa, we're so pleased to hear this!
Feel free to send across some photos, for us to show off! Credited of course!
Best wishes,
Danielle @H&W
Worth the wait for something that looks…
Worth the wait for something that looks and feels really unique. A true centrepiece to our dining room! Put together super quickly by friendly delivery team also.
September 20, 2023
Unprompted review
Reply from Hemming & Wills
Hi Jess, what a wonderful review to receive, thanks so much! We're delighted you're happy!
Feel free to send across some photos for us to show off on our socials, credited of course!
Best wishes,
Danielle @H&W
Amazing personal customer service & so…
Amazing personal customer service & so pleased with the quality of the product.
September 25, 2023
Unprompted review
Reply from Hemming & Wills
Thanks so much Claire, wonderful feedback! We're so glad you're happy! Feel free to send across some photos of your new furniture, for us to show off on our socials! Credited of course!
Best wishes,
Danielle @H&W
Great quality product
Great quality product. Great delivery service.
September 8, 2023
Unprompted review
Reply from Hemming & Wills
Thanks so much for the great feedback Alex! We're so pleased to hear this! Feel free to send across some photos of your new furniture, for us to show off on our socials! Credited of course!
Best wishes,
Danielle @H&W
Good experience would recommend
Ordered the sustainable table with my wife to mark our 17th wedding anniversary (apparently furniture signifies stability and comfort) and we are both very happy with the product. The communication made me worry that delivery was going to be rigid and require me to do a bit of lifting, however, the table was delivered on the time and date agreed and was lifted and built in place by the team (a good relief as I left the wife to take delivery :-))
August 23, 2023
Unprompted review
Reply from Hemming & Wills
Such a wonderful review to receive, thanks so much! And wow! Congrats on your 17th anniversary! We're so delighted you chose our furniture to celebrate your special day!
We truly hope you enjoy your furniture for many more happy years to come! And feel free to send across some photos, for us to show off on our socials, credited of course!
Best wishes,
Danielle @H&W
Great!
Communication about delivery was really good. The delivery team were also great. No packaging and put the dinning table together for us. Really happy with the quality of the product. Would definitely recommend!
August 22, 2023
Unprompted review
Reply from Hemming & Wills
Great feedback, thanks so much!
We're so glad to hear you're happy with the delivery and quality of your new table! Feel free to send across some photos, to show off on our socials, credited of course!
Big thanks for the recommendations too!
Best wishes,
Danielle @H&W
Amazing service and beautiful high…
Amazing service and beautiful high quality table.
I had a date by which I needed a table and Zarc from their customer service went above and beyond to ensure that the date was achieved.
So happy with my purchase. Would recommend the company to anyone.
August 10, 2023
Unprompted review
Reply from Hemming & Wills
Thanks so for the wonderful feedback Kristian, this is really great to hear!
We are delighted that you're happy with your purchase! And big thank you for the recommendation! Feel free to send us some photos of your new furniture, for us to show off on our socials! Credited of course!
Best wishes,
Danielle @H&W
Recommended
Had problems with their delivery company but Hemming and Wills sorted it out and got it sorted quickly. Very pleased.
August 14, 2023
Unprompted review
Reply from Hemming & Wills
Thanks for your honest feedback Alan, it's greatly appreciated.
Very glad to hear the delivery issues were resolved for you in a timely manner and delighted to know that you're pleased with the product received!
Feel free to send us a photo, to show off on our socials! (Credited of course!)
Many thanks and have a great weekend!
Best wishes,
Danielle @H&W
Great quality products
Great quality products, we love the table and bench we purchased! Very helpful delivery men too!
July 25, 2023
Unprompted review
Reply from Hemming & Wills
Hi Nese,
Thanks so much for the lovely feedback - we're delighted you love it!
Best wishes,
Danielle @H&W
Great product and super helpful…
Great product and super helpful delivery team!
July 28, 2023
Unprompted review
Reply from Hemming & Wills
Hi Chris,
Thanks for the great feedback - we're so pleased to hear this!
Best wishes,
Danielle @H&W
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.