That You upgraded Your delivery! Last Friday the police phoned and said they had a packet there for my husband. It was found about 500 metres from where we live, opened and thrown away. But he could... See more
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Ordered a package, it did not arrive for one month. I contacted their service, got a bot responding they cannot find my order. I’m escalating this further.
A final warning to potential customers!We made a mistake by ordering a T-shirt from this company. The customer service is terrible: they ignore emails and refuse to give any information regarding deli... See more
I bought a Japanese doorbell. Very small, not very loud, but nice as a housewarming gift. The produkt was delivered to my mailbox early Saturday morning.
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I had to wait some time before…7
I had to wait some time before deliverence, but it was ok around christmas.
No money back , no item
Stuff comming from china , probably like TEMU quality, No money, no lamp that we ordered.
I love wolves
I love wolves, I have 45 wolf items in my home and I have wolves in my heart.
Fun and well crafted products
Fun and well crafted products. I bought a couple of different Christmas lights on strings and they're easy to use in various situations
Great experiense
Safe, Quick shopping, enjoy now a nice and a comfo sheet.
Good product!
The delivery rook a long time and the…
The delivery rook a long time and the item need charging very often otjerwise it is great
Late delivery but good content.
Late delivery, but the right content, and just in time, the day before Christmas.
Everything just perfect!
They are frauds and bad communication
They are frauds and bad communication.
I bought an external ssd for.my computer. From the first try it didn't function. I sent them an email about the situation. They explained everything and wrote that I had to pay for the shipping. After I exchanged a few emails they replied that they wanted me to send them the receipt, pics of the fault so I could het my refund. Unfortunately I haven't gotten any response. Zero communication, dishonest , bad quality.
Businesses like this should not be allowed continue to exploit people
Avoid this company. I ordered two book themed coffee mugs for Christmas. When they arrived there were nothing like the marketing photo, had a chip in the very cheap glass and were so poorly hand painted.
The real issue though is their returns policy, and the cots involved. Here it is in full, copy pasted from their website:
Refunds
We will notify you once we have received and inspected your return and whether or not your return has been approved. If approved, you will automatically receive a refund to your original payment method within 5 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. To cover the administrative costs of handling returns, a fee of SEK 150 will be deducted from the original refund.
If it has been more than 15 business days since we have approved your return, please contact us via the chat below.
The Distance Contracts Act does not give the customer the right to request a refund of costs for transport & transaction costs or other services provided. Therefore, we apply the following payment fees that are non-refundable:
Packages that are not picked up
If the package is not collected from the Post Office, we will charge a fee of 250 SEK plus an additional 70 SEK per item. If the order amount exceeds 800 SEK, we will charge a fee of 300 SEK plus an additional 100 SEK per item. However, in some cases we can resend the package, and then you only need to pay the shipping cost (usually around 150 SEK for 1-2 items). If it concerns 4 or more items, 200 SEK per item will be charged, in addition to the first one.
Yet another dropshipping website
Yet another dropshipping website. No customer service, only bots are answering your emails.
Package took well over a month too.
Stay far away from this company
One of the worst customer service experiences that I have had.
16 days have gone by and no delivery. They are a company that works out of an apartment-check their address. No tracking number or delivery company name and their website doesn’t even show my order.
They gave me some lame excuse but the reality is they probably drop ship or have an order system for another company or companies and when an order sells they get a cut.
Stay away from them and I should have seen their low rating on this site.
I was scammed
I was scammed. The product was not genuine (Labubus). They admit it but does not complete the refund. I have sent a report to the ARN (Swedens general consumer complaint board).
Terribly customer service
I ordered a pregnancy pillow in August which was delivered longer than shipping stated on the website. It arrived and not one measurement matched the website. I asked to return the item and was offered 30% cash back and for them to send me another incorrect pillow. I opted for a full refund instead, it took 3 months for the communication to be finalised and for them to allow the return as they repsond once every few weeks so I had to do the same. They also made me pay for the shipping them it was there product that was faulty and I have receieved the refund, but still so many unanswered emails.
I wonder if they could run business like this bad
have placed an order since 27 October, only a confirmation email and nothing after, tried to send emails and call but in vain, it seems as a scam, I don't advise to buy through them, time and hassle worth every extra penny you spend with genuine company.
My products took longer than waiting…
My products took longer than waiting time and at last came broken. Now they are not responding to my email, chat or phones! This is fraudulent!
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