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Company details

  1. Vitamin and Supplements Store

Written by the company

The Hemp Cooperative sources high-quality CBD oil made from Hemp. All of our products are non-psychoactive and are tested for potency and purity.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Order not Received, Ignore my Emails, Send Marketing Spam

Placed order on 24th November and received email saying it was shipped and I could track it. When try to track I just get a message saying order has been received and being processed. Delivery was meant to be 2 to 3 days. An order placed with another cbd website at the same time arrived on the 25th.

I've contacted them asking for an update but they've ignored me. Managed to bombard me with spam marketing emails already though, good to know what their priorities are - harass you into wasting more money with them on orders they don't fulfill.

I now have no option but to request a chargeback from my bank for failure to fulfill my order and ignoring my requests for an update.

November 30, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy to recommend!

I've just placed my third order with Hemp Cooperative. The brands they stock are some of the best CBD I've tried and the customer service and delivery is prompt and efficient.

Very happy to recommend!

November 1, 2020
Hemp Cooperative logo

Reply from Hemp Cooperative

Hi OH,

Thank you for your review. Our customer service & experience is very important to us and your feedback is very welcome!

Kind regards,
Hemp Cooperative Team

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