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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness for both pets and humans, with many noting significant improvements in various conditions. The service is frequently described as outstanding, with people appreciating the ease of ordering, prompt delivery, and helpful customer support. However, some customers experienced issues with delivery, reporting delays and a lack of tracking updates. A few other people also felt that the product did not work for them or their pets, and some found the dosage instructions unclear across different product strengths.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the high standard of products,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high standard of products,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers consistently praise the quick and prompt... See more

Service

Customers had positive experiences with service. Many reviewers consistently praise the excellent and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend this product enough, it has made an incredible difference to the pain I was in with arthritis. Unlike many other brands you only need one drop a day so although it’s expensive mine... See more

Rated 5 out of 5 stars

Very pleased with this product … small paws cbd oil . Huge improvement in our 9 yr old terrier . Inflammation reduced considerably and now running around and able to jump onto the sofa again when he s... See more

Rated 5 out of 5 stars

I’ve had really bad anxiety attacks the last few months barley sleeping heart pounding out of my chest. Ever since I started taking the CBD oil drops it’s all gone away amazing stuff .

Company replied

Rated 5 out of 5 stars

I started using hemp hero’s CBD oil in May this year when my chihuahua Dennis was diagnosed with a very agressive form of Hermangiosarcoma (blood vessel cancer) and needed his leg amputated - he was g... See more


Company details

  1. Vitamin and Supplements Store
  2. Pet Store

Written by the company

Hemp Heros™ is an award winning organic seed to shelf hemp company. At Hemp Heros we work directly with organic hemp farmers to ensure we use only the finest natural ingredients


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

199 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First class

Great company. Good communication and the online chat really helps. Bought cbd+ for our dog with lymphoma. The md messaged me directly to check the order had arrived and if there were any issues.

April 3, 2025
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Reply from Hemp Heros

Hey Anne, delighted to hear you are enjoying our products and service. We will also be launching a turkey tail for pets which is great for immunity and gut health

Rated 5 out of 5 stars

High quality CBD

I've been using hemp heroes for years, awesome product..
both me and my dogs have seen the benefits and will continue using it for years to come ❤️

April 9, 2025
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Reply from Hemp Heros

Hey Matt thanks for supporting our business over the last number of years. Delighted to hear you and your dog have been seeing the benefits of our products. Later this year we will be launching some even better products

Rated 5 out of 5 stars

Pure, potent and powerful

Great, potent organic and pure. Not like other rubbish online. Small, friendly business and a B-Corp too so very environmentally conscious.

April 3, 2025
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Reply from Hemp Heros

Hey Nikki thanks so much all of our cbd is cold pressed to ensure its chemical free. Our B Corp was a huge accomplishment and made us the first hemp company in Ireland and the UK to become B Corp certified

Rated 5 out of 5 stars

Excellent service

Delivery on this occasion was slightly delayed however was informed in advance which was greatly appreciated.

Excellent service.

April 3, 2025
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Reply from Hemp Heros

Hey Tony,

Apologies your last order was delayed slightly we always aim to get our order out ASAP. I will make sure you get a discount on your next order

Rated 5 out of 5 stars

Great service

Great service, great product

March 18, 2025
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Reply from Hemp Heros

Hey Monika, delighted to hear your enjoying our products and service. Thanks again for supporting our family business

Rated 5 out of 5 stars

Product is ideal for an older dog that…

Product is ideal for an older dog that needs help with mobility.

March 2, 2025
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Reply from Hemp Heros

Hey Niamh delighted to hear your dog is seeing the benefits of our products. We have tons of dogs with mobility and joint issues who use our products with great success

Rated 5 out of 5 stars

Prompt efficient process

Prompt efficient process. Website clear and easy to navigate.

March 4, 2025
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Reply from Hemp Heros

Hey Kara great to hear you found our website user friendly and easy to navigate. We are always trying to improve it to make it easy to order.

Rated 5 out of 5 stars

After 6 weeks of anxiety and terrible…

After 6 weeks of anxiety and terrible palpitations it has begun to subside , I'm sleeping better and feel more focused.
I was hoping for the best and it's delivered , no longer taking alot of beta blockers , so that's a win .

February 24, 2025
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Reply from Hemp Heros

Hey Claire so sorry to heat about your anxiety and delighted to hear our products are helping. Unfortunately anxiety and sleep are closely linked. Usually when your anxious you dont sleep well which then makes you more anxious. I use our drops for sleep myself and it is a game changer for deep sleep

Rated 5 out of 5 stars

Really helps

I bought these drops specifically to help me with sleep. It has helped from the very first night I’ve taken it, I’m astounded I’m a really bad sleeper and I’ve tried so many different things to no avail so I was really sceptical. I cannot believe that I can go to bed every night and not have to wait for hours before I drop off. Not only that, my quality of sleep has improved dramatically. All I can say is, if you’re thinking of buying this then just do it!!

February 10, 2025
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Reply from Hemp Heros

Hey Joanne, delighted to hear our CBD drops are helping your sleep. It really is a game changer for helping you switch off and get a deeper quality sleep. Thanks again for supporting our business

Rated 5 out of 5 stars

Fabulous

Fabulous!
I got the CBD oil (vegan) big paws and the CBD ointment which has copaiba essential oil in it. Hope this boundle helps my boy. Last but not least.. thank you for the present. Hutch really enjoyed it ❤️

January 29, 2025
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Reply from Hemp Heros

Hey Simo delighted to heat Hutch is enjoying our Vegan Big Paws CBD. Please keep us update on how Hutch is getting on

Rated 5 out of 5 stars

Great product and really fast delivery

Great product and really fast delivery, will definitely be buying again

February 4, 2025
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Reply from Hemp Heros

Hey Ashley delighted to hear your enjoying our products and service. Thanks again for supporting our Family business

Rated 5 out of 5 stars
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Reply from Hemp Heros

Hey Kate delighted to hear you enjoyed our service. One of the team is always available to help and you can always get us on WhatsApp. Thanks again for supporting our Family business

Rated 5 out of 5 stars

Great quality product that my dogs love…

Great quality product that my dogs love and keeps them chilled which is great.
Delivery is quick so whats not to like.

February 3, 2025
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Reply from Hemp Heros

Hey Marie delighted to hear your dog is loving our products and its keeping them more calm. We are working on an anxiety study at the moment to prove our CBD helps reduce cortisol levels. Thanks again for supporting our family business

Rated 5 out of 5 stars

Top quality products and seamless…

Top quality products and seamless sales, support and delivery process.

January 27, 2025
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Reply from Hemp Heros

Hey JP great to hear your enjoying our products and service. Thanks again for supporting our family business

Rated 5 out of 5 stars

Dog no longer waking me at weekends :)

Amazing product and really responsive company to deal with. I contacted David for advice on my product choice and received incredibly helpful information from him. I’ve had my young rescue boy since October and he has proven to be a bit highly strung and reactive, upset when I leave the room and too active/rough for his brother from another mother. But for me, his early morning wake-up at weekends was a killer. I ordered the calming bites and calming dental sticks and already I’m floored. He gets the 5 bites in the morning and a dental stick going to bed.

On this bank holiday weekend, I got up at my own time each morning (which has not happened since October). This morning, stayed in til 11am just to see….. not a peep! In general, he’s more relaxed and we’re both appreciating it but this calm first thing in the morning is a game changer for me. I tend to spend hours awake between 3-7am and fall back aswell then. Unless I get my wake-up call on a cold, dark morning that is! Fingers crossed this is a new direction :)

February 3, 2025
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Reply from Hemp Heros

Hey Alison, delighted to hear how our products are helping and making a difference. Feedback like this is why we started Hemp Heros in the first place 🙌 We have so many dogs using our products for anxiety. If you want to level up your sleep ever more give our human CBD products a go they are amazing for sleep quality

Rated 5 out of 5 stars

Recommend - great quality

I've been ordering from Hemp Heros for a few years now, and have never had an issue with ordering, product quality, or shipping.

January 6, 2025
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Reply from Hemp Heros

Delighted to hear you have been enjoying our products are service. Feedback like this is why we love what we do

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