Hempura CBD Reviews 

767
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I bought the 1000mg CBD oil and after taking a few drops had a severe adverse reaction. Hempura also known as British Cannabis did not respond to my emails and their helpline number is fake - it jus... See more

Rated 5 out of 5 stars

Product arrived promptly and packaged to fit through letterbox, which is always helpful. Bought these as my previous supplier had stopped producing 10mcg cbd capsules. Very pleased with my purchase an... See more

Company replied

Rated 5 out of 5 stars

Great product for me, suffer with depression, anxiety and stress having been on anti depressants for many years I decided I didnt want to be on conventional medication anymore. Struggled massively com... See more

Company replied

Rated 5 out of 5 stars

Great Product & packaging with a real nice brochure, I’m a first time purchaser after doing some research Hempura came in the top 10 CBD producers. I picked them above the others as they where a smal... See more

Company replied

Company details

  1. Health Food Store

Written by the company

Hempura was founded in 2017 in the United Kingdom as a premium British CBD Oil UK brand. We possess a range of extremely high-quality CBD products that are always natural and never artificial, utilizing natural hemp extracts from organically grown hemp to produce a fantastic range of products. We never use synthetically derived CBD or artificial flavours or additives. Our products are made from carefully selected hemp plants using clean extraction processes, preserving the natural hemp constituents to produce full-bodied extracts and products. We offer a wide range of premium quality products that include UK CBD oils, capsules, vape liquids, chocolates, creams, hemp teas and more. Hempura covers all of the UK & most countries in the EU with quick and discreet delivery*. Each product is backed by lab certificates that guarantee contents, quality and purity in every batch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

767 reviews

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4.5

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(767)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

symptoms

Excellent quality of CBD, excellent service, 1st class service and very helpful if you have any questions that need answered

October 5, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Margaret,

I am delighted to hear that you are happy with our products and services that's great. It is my pleasure to help you with any queries and please if I can help you any further please do just let me know.

Thank you for taking the time to leave us a positive review it is very much appreciated.

With best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Early days for me just yet

Early days for me just yet, only started taking it a week ago but I'm sure I'm noticing a difference already! Can it be all in my mind? I'm going to stick at it and the proof of the pudding will surely be in the eating.

October 2, 2020
Unprompted review
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Reply from Hempura CBD

Hi Sylvie,

Thank you for contacting us with your feedback which I really do appreciate. It is great to hear that you have already started to feel the benefits please do stick at it as I am sure you will be overwhelmed with the results.

In the meantime if you have any queries at all with the product please do get back to me and I will be more than happy to help you.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Tastes great

Absolutley fantastic genuine company.
Ordered and emailed , quick and very helpful response, arrived very quickly in a beautiful box padded well so minimum damage to outer boxing when delivery drivers toss the parcels around as some do😂
Will only order from this company .
Love the stuff thanks guys ❤️

October 2, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Alison,

Thank you so much for taking the time to leave your amazing feedback for us and also for sharing it with others. It is great to hear that you have been happy with your Hempura experience.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

my mum who suffers from shoulder pain

my mum who suffers from shoulder pain. i was septic before getting this because i thought it was a load of rubbish,boy was i wrong i got the full spectrum 1000mg she started using it and after a week or so her pain was under control,now after a year of using it she now using the 500mg and only one drop a day and she has no pain at all best money i have spent.

September 30, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi there,

Thank you so much for leaving us such a kind review.

Unfortunately, to adhere to government legislation in regards to medicinal products and CBD we must humbly request that our customers kindly amend their reviews to remove the mention of the relief of any specific medical symptom or health claim, in this instance shoulder, pain. All other copy is perfect, as long as no specific symptom or ailment is mentioned. In the eyes of the law, it is deemed that by allowing a review containing medical claims to remain online, we are inadvertently advertising our products as medicinal products and not food supplements.

If you would be so kind as to amend your review and simply remove the specific symptoms, this will enable us to continue using TrustPilot as a means for guests to see true feedback on our performance.

We apologise for any inconvenience and absolutely appreciate any frustrations.

Thank you for your valuable custom and for sharing your Hempura experience others.

UK Government Guidance Note - MHRA - "A guide to what is a medicinal product" Page 59 - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/759581/012__GN8_-_final_2018_combined_doc_Oct.pdf

With many thanks
Rachael - Hempura

Rated 5 out of 5 stars

Best CBD oil I have tried (1000mg)

Best CBD oil I have tried (1000mg), truly grateful to Hempura for bringing this to the market - full certification and great customer service. Highly recommended

September 29, 2020
Unprompted review
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Reply from Hempura CBD

Hi there,

I really appreciate you taking the time to contact us with your amazing 5 star review, I am really pleased that you are happy with our products and services that's great and look forward to hearing from you again soon.

With best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Fantastic service

Fantastic service, love the products especially the oil and raspberry tea

September 29, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Thank you so much Christopher for leaving us such a great review I really appreciate you taking the time to share your feedback with us and also others.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Have tried many brands of cbd…

Have tried many different brands of cbd oil over the years (and before it became trendy!) and this is one of the best in my experience. Great product, super quality, and speedy service into the bargain. Maybe not the cheapest on the market but far from the most expensive! And worth the money for the quality of product.

September 28, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Andrea,

Thank you so much for taking to time to reach out to us with your amazing review it really does mean a lot to us, I am delighted to hear that you have been happy with your Hempura experience.

Once again thank you for your valuable custom and I look forward to welcoming you back to us again soon.

With best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Excellent product and company

My husband and i have been using CBD oil everyday since last Christmas and are very pleased with the results we have had taking the oil! Always very fast delivery, excellent customer service and good quality product!

September 26, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Julie,

Thank you for taking the time to share your feedback with us and also with others I really do appreciate it. It is so great to hear that you have been happy with your Hempura experience and also receiving the benefits from our products.

Once again thank you and I look forward to hearing from you again soon.

With best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

I couldn't believe how fast this…

I couldn't believe how fast this product arrived. I use the capsules and have been thrilled with them. Easy to take each day and i feel really good. Will definitely order again.

September 25, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Lorraine,

Thank you so much for your amazing review, I am so pleased to hear that you are receiving great results from our capsules.

Once again thank you for your valuable custom and I look forward to hearing from you again soon.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Excellent product

Excellent product. I have tried others and found I didn’t get the same benefit. I have also found my own dose which helps me too and although it’s a journey the material you receive from Hempura is fantastic. Always quick delivery and can’t fault them.

September 23, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Arthur, thank so much for taking the time to leave us such great feedback I really do appreciate it. I am delighted to hear that you have been happy with our products and service.

Once again thank you for your valuable custom and I look forward to hearing from you again soon.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Quality oil

Quality oil, didn't take long to arrive. Has made a difference, seems to be helping my general wellbeing.

September 22, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Darren,

Thank you so much for taking the time to contact us with your feedback I really do appreciate it and so pleased to hear that you are receiving the great benefits from our products.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Recommended

I ordered this product from Hempura after reading a review of best CBD products in the UK. I’m very glad I did as I feel it’s a quality hemp oil that benefits me daily. The company included a brochure detailing their other CBD products which I will likely try in the future. I’m happy to recommend this company to anyone interested.

September 22, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Paula,

I am so pleased to hear that you have been happy with your Hempura experience and that you are feeling the great benefits from our products.

Thank you for leaving us such a lovely positive review for others to read I really appreciate it.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Excellent service, would recommend

Very quick delivery, good quality product. One week in and we are starting to notice the difference.
Very well presented and helpful information booklet provided with my order. Will definitely order again.

September 21, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Thank you so much Ellen for your amazing review, I am so delighted to hear that you have started to benefit from our products that's great and that you have been happy with your Hempura experience.

Take care and if you need any further help at all please do let me know.

With best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service. Enough said

September 21, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Thank you so much Philip for leaving us a great positive review, it is so good to hear that you have been happy with your Hempura experience and I look forward to welcoming you back to us again very soon.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Always receive items fast and well…

Always receive items fast and well packaged, excellent service.

Wonderful product and in my opinion, the best quality. Do not hesitate to buy!!

September 20, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi there,

Thank you so much for taking the time to leave us such an amazing review, I am delighted to hear that you are happy with our products and services and willing to share your experience with others.

Once again thank you for your valuable custom and I look forward to hearing from you again soon.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Hempura offer Next Day Delivery which…

Hempura offer Next Day Delivery which is great. Kept updated at each stage from warehouse receiving my order, packing, who packed it, when posted and each stage of delivery. Packaging is impressive too.

September 17, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi there Rachel, thank you so much for your amazing review it is so nice where I hear that our customer have been happy and enjoyed their experience with us.

I really appreciate you taking the time to share your feedback with others and look forward to hearing from you again soon.

Take care and best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Still Great!

I have been using this product for some months now and have absolutely no complaints. The service and the product itself continue to be superb.

September 16, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Ben,
Great to hear from you, I am so pleased to hear that you have been happy with our products and services and with your overall Hempura experience.

Thank you for your valuable custom and for leaving us such a kind review it is very much appreciated and I look forward to hearing from you again soon.

With best wishes,
Rachael - Hempura

Rated 5 out of 5 stars

Superb Product!

Did lots of research and eventually settled on this brand. I'm glad I did! The service from start to finish is first class. Without going into specifics this product (full spectrum) has made a vast difference to me. So I believe the quality of the oil is superb. I shall be ordering more from Hempura for sure

September 15, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Mark

Thank you so much for leaving us a positive review, we are so pleased that the product is making a difference for you :-)

We would be delighted to welcome you back again in the future.

Best regards
Abby ~ Hempura

Rated 5 out of 5 stars

East online ordering and quick delivery…

East online ordering and quick delivery of quality product. Will definitely be using again,

September 15, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Elaine

Thank you for the positive review - we are delighted that you will be using us again!

KInd regards
Abby ~ Hempura

Rated 5 out of 5 stars

Great product

Great product, using as a mood stabiliser for my 9 year old son with severe ADHD and ODD. Recommended to friends and purchasing more :-)

September 15, 2020
Unprompted review
Hempura CBD logo

Reply from Hempura CBD

Hi Melanie,

Thank you so much for leaving us such a kind review.

Unfortunately, to adhere to government legislation in regards to medicinal products and CBD, we must humbly request that our customers kindly amend their reviews to remove the mention of the relief of any specific medical symptom or health claim, in this instance mood stabiliser, ADHD and ODD. All other copy is perfect, as long as no specific symptom or ailment is mentioned. In the eyes of the law, it is deemed that by allowing a review containing medical claims to remain online, we are inadvertently advertising our products as medicinal products and not food supplements.

If you would be so kind as to amend your review and simply remove the medical or health claim, this will enable us to continue using TrustPilot as a means for guests to see true feedback on our performance.

We apologise for any inconvenience and absolutely appreciate any frustrations.

Thank you for your valuable custom and for sharing your Hempura experience for others.

Kind regards
Abby ~ Hempura

UK Government Guidance Note - MHRA - "A guide to what is a medicinal product" Page 59 - https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/759581/012__GN8_-_final_2018_combined_doc_Oct.pdf

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