Highly Recommend! Purchase of Hempvana is the absolute most amazing, incredible, pain relieving, soothing, no scent leaving ,and completely relaxing product that I've Ever Used! Continuous use sinc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am experiencing less pain and stiffness using several Hempvana line products. I've been using these products for 2 years, and am always open to trying new ones.
Company replied
I have had shoulder and knee pains for many many months and it has effected my sleep or lack of sleep i should say and have tried many different pain relieving creams and none of them helped. I then... See more
Company replied
I have numerous trigger points (muscular knots) in shoulders & back due to scoliosis & spinal arthritis/Degenerative Disc Disease. I have found that Hempvana Platinum Original with 4X Hemp is the only... See more
Company replied
Company details
Written by the company
Founded in June 2018, Hempvana is a family-run company based right here in the USA. Hempvana was founded because, like many other Americans, our family is all too familiar with pain. Fibromyalgia, arthritis, severe back pain, and a multiple biking and skiing injuries are just some of the issues we’ve has had to deal with over the years. So, we set out on a journey to find an pain management solution that actually works. After several iterations of product formulas, testing, and trials, we have finally found what works for us. We hope you enjoy, it, too.
Contact info
United States
- hempvana.com
4.3
Excellent
91 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I Love the product
I Love the product, how ever you cannot seam to ship it to the correct address, so I canceled my subscription,
April 6, 2026
Unprompted review
Reply from hempvana.com
Hello,
We sincerely apologize for the inconvenience you've encountered with the delivery of your subscription. It's important to us that we resolve this matter promptly. We had previously requested additional information regarding your order to investigate the issue further but haven't received the necessary details from you within the timeframe provided by Trustpilot, which has hindered our ability to identify your account and continue communication. Please contact our customer support team directly at customersupport@hempvana.com. They are ready and eager to assist you further.
— The Hempvana Team
Comfort and health benefit
The delivery was fast, within 3 days. I love the comfort of the Hempvana gloves, and they help with my arthritis and circulatory issues.
March 6, 2026
Unprompted review
Reply from hempvana.com
Hello Jeanette,
Thank you very much for your kind review. We are delighted to hear that you are satisfied with the fast delivery and that the Hempvana Gloves are providing you comfort and relief for your arthritis and circulatory issues. Your feedback is greatly appreciated and motivates us to continue delivering quality products and service.
— The Hempvana Team
I absolutely love this stuff but I cant…
I absolutely love this stuff but I cant find the roll on! Do you still make the roll on????
March 30, 2026
Unprompted review
Reply from hempvana.com
Hello Sharon,
We are glad to know that you love our product. We are pleased to inform you that the Roll On is available. You can order it from our official website— https://hempvana.com/products/hempvana-cold-as-ice. Thank you for choosing Hempvana!
— The Hempvana Team
Reply from hempvana.com
Hello Norman,
Thank you very much for your review. We are delighted to hear that you are satisfied with our product and customer service. We appreciate your feedback and look forward to serving you again.
— The Hempvana Team
I'm still waiting for my order and…
I'm still waiting for my order and having no luck tracking it.I ordered it on March 20.2026 and never received it.I've been looking for a phone number for Hempvana with no luck.
March 20, 2026
Unprompted review
Reply from hempvana.com
Hi Donna,
We regret the trouble you've had with your order. We requested more details to investigate, but we didn't get your reply within the time Trustpilot allocated. Without these, we can't find your account or proceed with communication properly. Please contact our customer service at customersupport@hempvana.com. They're prepared to help you sort this out. Your satisfaction is crucial, and we're dedicated to resolving this quickly.
— The Hempvana Team
Want to play with your grandchildren?
When my granddaughter asked me what hurt today, I asked her if she remembered the song “head, shoulders, knees and toes, knees and toes,” I started with the extreme pain crème for my shoulders and knees. I use it 3x a day - and I can walk and do things with my granddaughter with my arms now where I couldn’t before.
I also got nerve pain crème for my leg to try to calm my nerves down and it does. I use in am and pm 2x a day.
March 1, 2026
Unprompted review
Reply from hempvana.com
Hello Lori,
Thank you for sharing your experience with our products. We're glad to hear that they have helped you enjoy time with your granddaughter. Your feedback is valuable and encouraging. Thank you for choosing Hempvana!
— The Hempvana Team
More than Pleasantly Surprised
I have been using Hempvana Arthritis Pain Relief gel for years. I have also used a couple of the Platinum cream formulas with good results.but then...I saw there was now a Platinum Arthritis Pain Relief gel formula and I had to try it. It arrived just a few minutes ago and I've already applied it to my knee. The relief was almost instantaneous. Seriously, I have a drawer full of creams and Gels, ointments and oils, and usually have to use them in combinations. This one works great on its own.
March 27, 2026
Unprompted review
Reply from hempvana.com
Hell Jo,
Thank you very much for your wonderful review. We are delighted to hear that the Platinum Arthritis Pain Relief Gel has provided you with such fast and effective relief. Your feedback is greatly appreciated and motivates us to continue delivering quality products. Please do not hesitate to reach out if you have any further comments or questions. We are here to assist you!
— The Hempvana Team
I use Hempvana with Lidocaine
I use Hempvana with Lidocaine. It really works nd controls my pain for at least 8 to 10 hours
March 27, 2026
Unprompted review
Reply from hempvana.com
Hi Christine,
Thank you very much for your 5-star review of Hempvana with Lidocaine. We are delighted to hear that it effectively controls your pain for 8 to 10 hours. Your feedback is greatly appreciated.
— The Hempvana Team
Shipping is terrible,you wanna push for…
Shipping is terrible,you wanna push for a review an DD I haven’t even received it yet?I was supposed to receive it 3 days ago ,so yeah,shipping is terrible
March 27, 2026
Unprompted review
Reply from hempvana.com
Hello John,
We apologize for the inconvenience you have experienced with your order. We had reached out for further details to investigate the delay, but unfortunately, we did not receive your response within the timeframe allocated by Trustpilot. Without these details, we are unable to locate your account or proceed with the necessary communication. To assist you in resolving this matter promptly, please contact our customer service team at customersupport@hempvana.com. We are committed to resolving this as swiftly as possible.
— The Hempvana Team
Such relief!
The ultra-strength pain relief gel for arthritis is the best topical I've found. Add it to Voltaren for arthritis flare-ups, and you have a balm that really helps! By itself, it's still powerful.
Keep it away from the eyes, though....
March 1, 2026
Unprompted review
Reply from hempvana.com
Hi Trina,
Thank you for your review and for sharing your experience with the ultra-strength pain relief gel. We're glad to hear that it has been effective for you. If you have any further feedback or questions, please feel free to reach out.
— The Hempvana Team
This product is something I enjoy…
This product is something I enjoy speaking about. A few
months ago, I noticed swelling in both ankles, with some pain, & I thot why not try some of the HEMPVANA I had used on some of my past aches, & pain? Well I was a little surprised(pleasantly) because the next morning, the swelling, pain, had disappeared. My feet & ankles were like new again, & it has worked continuously since.
Thanks to Hemp Vana, great stuff.
October 27, 2025
Unprompted review
Reply from hempvana.com
Hello Roger,
Thank you very much for your review. We are delighted to hear that Hempvana has helped alleviate your swelling and pain, and that you are experiencing such beneficial results. Your feedback is greatly appreciated and motivates us to continue providing quality products.
— The Hempvana Team
It is a good product that does what is…
It is a good product that does what is claimed - also is odorless not greasy
January 19, 2026
Unprompted review
Reply from hempvana.com
Hello Mark,
Thank you for your review. We sincerely appreciate your feedback and are delighted to hear that the product meets your expectations. Your satisfaction is our priority, and your comments inspire us to continue delivering high-quality products. Should you have any further thoughts, questions, or require assistance, please do not hesitate to reach out. Thank you once again for sharing your experience with us.
— The Hempvana Team
Great relief
Te products arrived quickly. All te products we tried were effective and I even bought them for family members who also are in need of pain relief
March 27, 2026
Unprompted review
Reply from hempvana.com
Hello Carol,
Thank you for your review. We are delighted to hear that the products arrived promptly and have been effective for you and your family. Your satisfaction is very important to us, and we appreciate your trust in our products. Please do not hesitate to reach out if you need any further assistance.
— The Hempvana Team
I use the arthritis salve every night…
I use the arthritis salve every night before going to bed. It helps me sleep better.
March 27, 2026
Unprompted review
Reply from hempvana.com
Hello James,
Thank you very much for taking the time to share your experience with our arthritis formula. We are delighted to hear that it has been beneficial in improving your sleep quality. Your positive feedback is incredibly valuable to us, and we appreciate your trust in our product to address your needs. Should you have any further feedback or require assistance, please do not hesitate to reach out. We are always here to help.
— The Hempvana Team
Hempvana certainly works far better…
Hempvana certainly works far better than prescription pain meds I have tried, with no side effects.
March 27, 2026
Unprompted review
Reply from hempvana.com
Hello Rebecca,
Thank you very much for taking the time to share your experience with Hempvana. We are delighted to hear that it has proven to be more effective for you than prescription pain medications. Your positive feedback is invaluable to us and encourages our continued commitment to providing high-quality products. If you have any further comments or require assistance, please do not hesitate to reach out.
— The Hempvana Team
I have significant low back pain as well as arthritis
I have significant low back pain as well as severely arthritic. After years of NSAID use I can no longer get to use it for pain, Tylenol just doesn’t work as well. I tried Hempvana not knowing if it would help or not. I now know it does! I’m already on my 3rd jar of it, and it doesn’t completely take away the pain but it’s amazing how well it does work. I’ve tried the arthritis type, and now trying the Platinum 5% Lidocaine. It’s definitely the best on the market and I highly recommend you try it!
March 26, 2026
Unprompted review
Reply from hempvana.com
Hello Stephen,
Thank you very much for your detailed review. We are glad to hear that Hempvana has been helpful in managing your pain. Your feedback on the Platinum 5% Lidocaine is greatly appreciated. Please do not hesitate to reach out if you have any further comments or questions.
— The Hempvana Team
Finally I found a product that works
Finally I found a product that works . I'll keep having it with me . Make a world of difference.
March 27, 2026
Unprompted review
Reply from hempvana.com
Hello Ale,
Thank you for your review. We are delighted to hear that the product is making a significant difference for you. Your satisfaction is our priority, and we appreciate your continued support. Please feel free to reach out if you need any assistance.
— The Hempvana Team
I use Hempvana Cream daily
I use Hempvana Cream daily. I’ve tried all the different products, they are all very helpful. I prefer the original it seems to work better. I have alot of pain in various parts of my body and I get alot of relief. Thank you Hempvana
March 27, 2026
Unprompted review
Reply from hempvana.com
Hi Martha,
Thank you very much for your kind review and for sharing your experience with Hempvana products. We are delighted to hear that the original Hempvana Cream provides you with significant relief from pain. Your feedback is greatly appreciated and motivates us to continue delivering effective products.
— The Hempvana Team
I wish Hempvana Platinum with 4X Hemp would go on sale!
I have numerous trigger points (muscular knots) in shoulders & back due to scoliosis & spinal arthritis/Degenerative Disc Disease. I have found that Hempvana Platinum Original with 4X Hemp is the only combination which dulls my pain & would like to see this go on sale much more often. So far I've seen the weaker combinations on sale but not the Platinum with 4X Hemp.
March 27, 2026
Unprompted review
Reply from hempvana.com
Hello Doris,
Thank you for your review and feedback. We appreciate hearing about your experience with Hempvana Platinum with 4x Hemp. Your input regarding sales and promotions has been noted, and we will consider it for future offerings. We hope you continue to find relief with our products.
— The Hempvana Team
When I use the cream it helps with my…
When I use the cream it helps with my pain!
March 26, 2026
Unprompted review
Reply from hempvana.com
Hello Wolfgang,
Thank you for your review. We are glad to hear that the cream helps with your pain. If you have any further questions or need assistance, please do not hesitate to contact us.
— The Hempvana Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.