Hempvision Reviews 52

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Didn't deliver product, emailed once after 2 weeks, said they would refund. Haven't refunded after 3 weeks. Email stopped working. Contacted bank and police. Worried I won't ever get my money back. I... See more

Rated 5 out of 5 stars

I suffer with a slipped disc (I have previously had keyhole surgery) and still suffer severely with back pain. I am opposed to using heavily induced prescribed painkillers and love that Hemp Visions p... See more

Rated 5 out of 5 stars

I suffer with really bad anxiety and had heard about cbd oils at hemp vision, so I thought I would give them ago. I can honestly say that since I have been using the cbd oil my anxiety has improv... See more

Rated 5 out of 5 stars

delivery driver was very polite. All staff had excellent manners and helped me with what I needed and gave my brilliant advice on there prouducts. Defo recommended using hemp vision

Company details

  1. Pharmacy

Information provided by various external sources

At Hemp Vision, we are dedicated to meeting our every customer’s CBD needs with each and every order. This entails our CBD oils are derived from 100% organic, all-natural, first-class industrial hemp. Through following the best industry standards exclusively, we take pride in producing the purest, safest, and the most efficiently absorbed oil by the human body. The gold standards and quality control methods we held ourselves to made other brands look up to Hemp Vision, which is one more sign we are doing the right job here. We are well aware buyers are faced with dozens of mislabeled, low-quality, substandard products. To ensure the purity and probity of the products we sell, our brands test raw materials such as pesticides, heavy metals, solvents, chemical fertilisers, and microbial. In the final stage, the brands send the batches to third-party external labs. Only then, we feel comfortable to sell genuine products on our shelves and online. At Hemp Vision, we focus on the welfare of our customers. Thus, our mission is to educate the CBD community and raise the awareness about the benevolent features and amazing effects of the hemp-based compounds we have in stock. Also, we tend to be completely transparent with everything we work with – topical creams, CBD oils, capsules, and delicious, gummy edibles. This approach made thousands of our customers confident about ordering our products, after which they became a part of our huge community. We love recognition – industry awards and accolades, but what truly motivates us to do even better are countless heartfelt stories, emails, and social posts from our dear and loyal customers claiming our products have changed their lives. Make sure to check our line of CBD products and please, get in touch with our knowledgeable team if you have any questions.


Contact info

3.8

Great

TrustScore 4 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Didn't deliver product

Didn't deliver product, emailed once after 2 weeks, said they would refund. Haven't refunded after 3 weeks. Email stopped working. Contacted bank and police. Worried I won't ever get my money back. I am so upset, angry, hurt, disappointed and ashamed

August 10, 2022
Unprompted review
Rated 1 out of 5 stars

One of the worst purchases I’ve made

One of the worst purchases I’ve made! I purchase 2 vapes, however both didn’t work and also they didn’t update me on shipping updates ! I’ve contacted the business and they have not got back to me! It’s been 2-3 months now and I’ve still got no response!

April 21, 2022
Rated 2 out of 5 stars

Customer service - non existent

Delivery was quick but both products I ordered had issues. I have emailed them on all of their email addresses and have yet to hear back from them after a week. Products seem good if they are not broken, but their customer service is in need of some big improvements.

I can give companies the benefit of the doubt when items arrive broken, it can happen during postage sometimes, but they need to communicate with customers when they have an order issue.

February 18, 2022
Rated 5 out of 5 stars

Excellent customer service,

Excellent customer service,
had a lovely chat with a member of staff who help me to choose the best product to help with my anxiety
Thank you hempvision

February 20, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely awful customer service

Absolutely awful customer service, brought a cbd cream and the expire date was 2 months away. There is no way that I would be able to use it up in that time frame, and it wasn't cheap. The 'manager' offered me 10% off my next purchase. Would never order from them again!

February 19, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look