Hennacones Reviews 5

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

I’ve ordered henna cones from them

I’ve ordered henna cones from them. None of the cones work. They’re rolled very poorly. No flow of henna, only coming in bursts when I apply a massive amount of pressure which is really painful for my fingers. Waste so much henna trying to squeeze it out. I have ordered 6 cones from them and EVERY cone has been this way. I contacted customer support. No response let alone refund for a crappy product. Very very poor customer service.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order over a week ago now…

I placed an order over a week ago now and i still have not received it. I needed these for eid so i thought placing an order a week im advance would give me plenty time. I was wrong. I even emailed them yesterday and they have not replied. Unbelievable.

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service, I received a used henna cone, and contacted the the shop by email twice, they did not respond.

June 28, 2023
Unprompted review
Rated 1 out of 5 stars

Unprofessional and bad service

I ordered 2 henna cones for my fiancee for our ceremony; however, I did not receive the order. I contacted them multiple times, submitted the contact form through their website, yet no response.

VERY UNPROFESSIONAL.

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

Did not receive order even after emailing a complaint twice!

Worst service I have ever had from shopping online.

I needed these particular henna cones for an event.
I ordered henna cones from this website and expected it arrive within a week but I did not receive anything, even after waiting for over a week.

I emailed them and was informed that the delivery service was a separate service to them which was not helpful in anyway.

I emailed them a complaint again to say that I have still not received the parcel. They responded rather rudely...as if I am inconveniencing them when they can't do a simple job properly? They said they will send the delivery again, yet I still. Did. Not. Receive. It.

I placed this order way back in August by the time the event came up I had to quickly purchase different cones from a different website.

They are a very unprofessional service and I was basically robbed in broad daylight. I definitely Would Not Recommend purchasing from them.

December 3, 2019
Unprompted review

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